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Passage House Hotel

3.0 star property

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Photo gallery for Passage House Hotel

In-room dining
Standard Twin Room
Lift
View from property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Kingsteignton Hackney Lane, Newton Abbot, England, TQ12 3QH
  • Place, Newton Abbot Racecourse
    ‪3 min drive‬
  • Place, Dartmoor National Park
    ‪22 min drive‬
  • Place, Powderham Castle
    ‪30 min drive‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double or Twin Room

8.0 out of 10
Very good
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Estuary Double

Estuary Double

Estuary Double

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Estuary Twin or Double

Desk, blackout curtains, iron/ironing board, free WiFi

Estuary Twin or Double

8.6 out of 10
Excellent
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Double or Twin

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room

8.8 out of 10
Excellent
(18 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Self-Catering One Bedroom Estuary Lodge Apartment

Self-Catering One Bedroom Estuary Lodge Apartment

Self-Catering One Bedroom Estuary Lodge Apartment

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Self-Catering One Bedroom Estuary Level Apartment

Self-Catering One Bedroom Estuary Level Apartment

Self-Catering One Bedroom Estuary Level Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Self-Catering One Bedroom Estuary Duplex Apartment

Self-Catering One Bedroom Estuary Duplex Apartment

Self-Catering One Bedroom Estuary Duplex Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Self-Catering One Bedroom Rear View Apartment

Self-Catering One Bedroom Rear View Apartment | Living area

Self-Catering One Bedroom Rear View Apartment

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Self-Catering Two Bedroom Estuary View Level Apartment

Desk, blackout curtains, iron/ironing board, free WiFi

Self-Catering Two Bedroom Estuary View Level Apartment

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Self-Catering Two Bedroom Penthouse Estuary Apartment

Self-Catering Two Bedroom Penthouse Estuary Apartment

Self-Catering Two Bedroom Penthouse Estuary Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Self-Catering Two Bedroom Estuary View Duplex Apartment

Desk, blackout curtains, iron/ironing board, free WiFi

Self-Catering Two Bedroom Estuary View Duplex Apartment

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Passage House Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and a computer station.
Passage House Hotel offers 90 accommodations with coffee/tea makers and hair dryers. This Newton Abbot hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Passage House Hotel. During your stay, you'll be within walking distance of Newton Abbot Racecourse. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 12 minutes by car from Dartmoor National Park and 14 minutes from Princess Theatre
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, an arcade/game room, and a garden are also featured at the business-friendly Passage House Hotel. Free self parking is available.

This 3-star Newton Abbot hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.
Vue Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Vue Restaurant

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Passage House Hotel Newton Abbot
Passage House Newton Abbot
Hotel Passage House Hotel Newton Abbot
Newton Abbot Passage House Hotel Hotel
Hotel Passage House Hotel
Passage Hotel
Passage House
Passage House Hotel
Passage House
Best Western Passage House Hotel
Passage House Newton Abbot
Passage House Hotel Hotel
Passage House Hotel Newton Abbot
Passage House Hotel Hotel Newton Abbot

Passage House Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 303 out of 884 reviews
Rating 8 - Good. 364 out of 884 reviews
Rating 6 - Okay. 144 out of 884 reviews
Rating 4 - Poor. 51 out of 884 reviews
Rating 2 - Terrible. 22 out of 884 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gareth

Stayed 2 nights in Jan 2026

10/10 Excellent

LLOYD

Stayed 1 night in Jan 2026

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities
Good sized room , quiet area parking on site and room had everything I needed.
Stayed 1 night in Jan 2026

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed two weekends, 23rd and 30th The staff were very good at their job. When we were staying above incredibly volatile and inebriated guests on the first weekend, it was dealt with quickly. Unfortunately the next night another guest set off the fire alarm at 1am. The second weekend was faultless- thoughtful guests same excellent staff Clientelle interesting, staff incredibly professional and kind. Under refurb, so slightly odd vibe, the price was very good because of it. Close to beautiful countryside, Tors, Buckfast etc Not into pubs but there is one right next door for those who like pub grub and booze- we didnt try it Location secluded yet convenient
Stayed 2 nights in Jan 2026

10/10 Excellent

EILEEN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Despite the ongoing renovation work, staff made our stay uneventful.
Stayed 3 nights in Jan 2026

6/10 Okay

Samantha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Apartment was very dated, stains on carpet, stains on the furniture. We had to wash everything in the kitchen before using as staff hadn’t checked after previous people left. There were very limited items in the kitchen seeing as it’s self catering. We needed to de-ice the freezer for anything to be able to go in it. Not impressed.
Stayed 5 nights in Dec 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service
Lovely big room for 3 over in the Lodges, warm and comfortable, but no wi-fi unfortunately. The breakfast was good and the view is lovely. Ideal for walking to Newton Abbot along the path.
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

6/10 Okay

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast wasn’t very hot
Stayed 1 night in Dec 2025

8/10 Good

Jean

Stayed 1 night in Dec 2025

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Steady hotel - friendly and helpful staff :)
Stayed 1 night in Nov 2025

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is in the middle of a big renovation (hence not 5 stars) which meant we were in the South Lodge. The room was basic but fine. The staff were very friendly and helpful.
Stayed 2 nights in Dec 2025

4/10 Poor

Rob

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Was disappointed the gym was shut as when i booked it through here it said it was there and had no mention of it closing. It looks like since then it was updated but I booked this hotel especially as it had such facilities. If this was updated later then it would have been good if i received an email or notification as such. Thanks.
Stayed 2 nights in Dec 2025

8/10 Good

Trish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dessert in the restaurant was very expensive - £8 for 1 scoop of ice cream. Service on the Saturday evening was very slow.
Stayed 2 nights in Nov 2025

6/10 Okay

Vanessa

Liked: Property conditions & facilities
Disliked: Amenities
No facilitys working I.E pool gym very disappointing was not told of this when booked they said they emailed me i asked to see this email, as i didint get one they couldint show me never saw the manager was misold this trip by Expedia who should of contacted me as well apart from that all good.
Stayed 2 nights in Nov 2025

4/10 Poor

Gillian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelt of toilet mess. I have stayed here lots before and it was not the estuary smell. Sink was dirty, walls had lots of marks
Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very welcoming, room was clean & breakfast was lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities
Clean and beautiful!
Stayed 1 night in Oct 2025

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This was our 3rd stay and the reception staff were as friendly & helpful as always. The apartment was very spacious, clean, comfortable and well equipped for self catering. Our only disappointment was that we were not informed prior to our arrival with regard to the pool & fitness centre being closed for refurbishment.
Stayed 6 nights in Oct 2025

6/10 Okay

Margaret

Liked: Cleanliness
Disliked: Amenities
Room ok but should be told when booking that we were in a lodge not the main part of the building and shower no use to anyone who can't climb into a bath to access the shower.
Stayed 2 nights in Oct 2025

6/10 Okay

Kyo-Bum

Stayed 2 nights in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting and a great breakfast. Easy free parking
Stayed 2 nights in Oct 2025

6/10 Okay

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both very good
Stayed 1 night in Oct 2025

8/10 Good

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was excellent with quality and quantity of food. A superb location but the premises could do with some external maintenance investment to smarten it up.
Stayed 1 night in Oct 2025