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Passage House Hotel

3.0 star property

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Photo gallery for Passage House Hotel

Breakfast, lunch and dinner served
Self-Catering One Bedroom Estuary Lodge Apartment | Private kitchen
Reception
Exterior
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
Kingsteignton Hackney Lane, Newton Abbot, England, TQ12 3QH
  • Place, Princess Theatre
    ‪12 min drive‬
  • Place, Babbacombe Beach
    ‪14 min drive‬
  • Place, Powderham Castle
    ‪21 min drive‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double or Twin Room

8.0 out of 10
Very good
(13 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Estuary Double

Estuary Double

Estuary Double

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Estuary Twin or Double

Desk, blackout curtains, iron/ironing board, free WiFi

Estuary Twin or Double

8.6 out of 10
Excellent
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Double or Twin

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room

8.8 out of 10
Excellent
(18 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Self-Catering One Bedroom Estuary Lodge Apartment

Self-Catering One Bedroom Estuary Lodge Apartment

Self-Catering One Bedroom Estuary Lodge Apartment

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering One Bedroom Estuary Level Apartment

Self-Catering One Bedroom Estuary Level Apartment

Self-Catering One Bedroom Estuary Level Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering One Bedroom Estuary Duplex Apartment

Self-Catering One Bedroom Estuary Duplex Apartment

Self-Catering One Bedroom Estuary Duplex Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering One Bedroom Rear View Apartment

Self-Catering One Bedroom Rear View Apartment | Living area

Self-Catering One Bedroom Rear View Apartment

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering Two Bedroom Estuary View Level Apartment

Desk, blackout curtains, iron/ironing board, free WiFi

Self-Catering Two Bedroom Estuary View Level Apartment

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Self-Catering Two Bedroom Penthouse Estuary Apartment

Self-Catering Two Bedroom Penthouse Estuary Apartment

Self-Catering Two Bedroom Penthouse Estuary Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Self-Catering Two Bedroom Estuary View Duplex Apartment

Desk, blackout curtains, iron/ironing board, free WiFi

Self-Catering Two Bedroom Estuary View Duplex Apartment

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Passage House Hotel

Riverfront hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and a computer station.
Passage House Hotel offers 90 accommodations with coffee/tea makers and hair dryers. This Newton Abbot hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Passage House Hotel. During your stay, you'll be close to Stover Country Park. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by car from Dartmoor National Park and 14 minutes from Princess Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, an arcade/game room, and a garden are also featured at the business-friendly Passage House Hotel. Free self parking is available.

This 3-star Newton Abbot hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.
Vue Restaurant - This restaurant serves breakfast, lunch, and dinner.
Passage House Inn - Overlooking the garden, this family restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Passage House Inn
  • Vue Restaurant

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 9 2025 to April 1 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool
The property will be renovating from October 24 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Front desk
  • Guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 per person
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Passage House Hotel Newton Abbot
Passage House Newton Abbot
Hotel Passage House Hotel Newton Abbot
Newton Abbot Passage House Hotel Hotel
Hotel Passage House Hotel
Passage Hotel
Passage House
Passage House Hotel
Passage House
Best Western Passage House Hotel
Passage House Newton Abbot
Passage House Hotel Hotel
Passage House Hotel Newton Abbot
Passage House Hotel Hotel Newton Abbot

Reviews

Passage House Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 292 out of 856 reviews
Rating 8 - Good. 357 out of 856 reviews
Rating 6 - Okay. 136 out of 856 reviews
Rating 4 - Poor. 49 out of 856 reviews
Rating 2 - Terrible. 22 out of 856 reviews

Reviews

10/10 Excellent

Andrew Maclean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are perfect for a few days stay. Nice size, very clean, and had everything we needed.
Stayed 3 nights in Jul 2025

6/10 Okay

Will

Stayed 1 night in Jul 2025

8/10 Good

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We enjoy the pool when we arrived. That was really nice after a long journey travelling to Devon. The hotel is in a beautiful location and a short drive to Torquay and Teignmouth. Plenty parking. Breakfast was very good but a bit slow with hot food orders. The hotel was full and they didn’t have enough staff to serve/ replenish food, which was a shame. Overall we had a very good stay and I would go back again.
View from the decking
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly fine stay

We had a good stay. The was nice and roomy but just very hot - the window could only be tilted a tiny bit and there was a small fan provided - which didn’t provide much relief. They really should be fitted with A/c’s given a nights stay isn’t cheap. Staff were all lovely. We used the pool which we had all to ourselves. Breakfast was fine. Had expected a buffet but it was to order. Would’ve expected some cheese & cold meats options as well. The location is very pretty and the pub next door is lovely directly set by the river.
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, room comfort

Fabulous location

The location is fabulous with views across the estuary and wading birds. Also there is a walk alongside the estuary to a nature reserve.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jed

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gill

Stayed 2 nights in Jul 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great location

Enjoyed 3 nights here in July 2025. The location is great - a quiet spot at the head of the Teign with river and countryside views, plenty of bird life on the mud flats and reeds. It’s a short drive into Teignmouth or Sheldon and not far to other resorts such as Dawlish, Torquay, Babbacombe and Paignton. There is an indoor pool and sauna plus a spa offering various massage treatments. The staff were all very helpful. Would definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service
Nothing in Devon can disappoint except the boarder with Somerset
Stayed 2 nights in Jun 2025

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, amenities
It was clean, a nice place to stay
Stayed 3 nights in Jun 2025

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pool cold apart from that was nice staff couldn’t do enough
Stayed 2 nights in Apr 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

COLIN

Business traveller
Liked: Room comfort
Disliked: Staff & service

Oh dear will not return to this worsening location

We have been to this hotel, many times over the past 5 years, this will be our last time, very Disappointed by the attitude from the reception staff not trusted to borrow extn lead had to leave driving licence as security then demanded £10 for 1 hour later check out. Breakfast was also poor due to the coach parties, we weren’t warned about busyness and there was not enough personnel to deal with numbers Breakfast was poor with very greasy food Poor response when leaving with no pleasantries form the reception Could not believe how poor the cleaning was clearly staff not given time to clean properly see pictures
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good stay, great staff

Lovely staff and location. Special early Sunday breakfast laid on for us as we were in a cycling event- great gesture! Some of the decor is now dating and tiring a little, especially the corridors with heavier use. The gym area with aerobic equipment is carpeted and a bit smelly… maybe a new non-carpet floor? I’m being picky though! Overall a good experience
Stayed 1 night in Jun 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Room was good, clean. Was able to park near the room. location was good as participated in the Dartmoor Classic. Did not have the breakfast as I had to leave before breakfast started although the hotel were starting breakfast early for participants which was a kind gesture. Only fault was there were no USB Charging ports in my room.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Reception was quick, efficient and friendly. They immediately found my booking and knew it was pre-paid. The room was clean and comfortable. I didn't use any other facilities but they were explained to me. Would stay again
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size, the bathroom could do with an update but was clean and usable. TV in the room was rather small. Breakfast was lovely but the conservatory could do with some fans as it was very hot. Great location, nice country walk from hotel. Pool and gym facilities clean and good value at the price we paid for the hotel and I would recommend the hotel.
Stayed 2 nights in Jun 2025

4/10 Poor

Beverley

Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Stayed 1 night in Jun 2025