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The Empyrean Nha Trang

5.0 star property

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Photo gallery for The Empyrean Nha Trang

2 outdoor pools, open 7:00 AM to 5:00 PM, pool umbrellas, pool loungers
Creator video
Lobby sitting area
Beach nearby
Executive King City View | City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2 Nguyen Thi Minh Khai, Nha Trang, Khanh Hoa, 650000
  • Place, April 2 Square
    ‪2 min walk‬
  • Place, Nha Trang Night Market
    ‪2 min walk‬
  • Place, Tram Huong Tower
    ‪5 min walk‬
  • Airport, Nha Trang (CXR-Cam Ranh)
    ‪68 min drive‬

Room options

View all photos for Executive Deluxe Partial Ocean View

Living area

Executive Deluxe Partial Ocean View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Family Ocean View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Ocean View Double Without Balcony

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean View Double Without Balcony

  • Sleeps 2
  • Free Wi-Fi

Deluxe King City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Ocean View

Deluxe King Ocean View

Deluxe King Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive King City View

Executive King City View | City view

Executive King City View

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Ocean View

Executive King Ocean View

Executive King Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Ocean View

Family Ocean View

Family Ocean View

  • Ocean view
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

Deluxe King Ocean View with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Empyrean Nha Trang

This hotel features 2 outdoor pools, a restaurant, and 2 poolside bars. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Empyrean Nha Trang offers 450 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. 43-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Nha Trang hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
During your stay at The Empyrean Nha Trang, you're just a quick walk from Nha Trang Night Market. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, 2 poolside bars, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Nha Trang Night Market and 7 minutes by car from Vinpearl Cable Car Hon Tre Island Station
  • Airport shuttle service available for a fee
The Empyrean Nha Trang offers its guests 2 outdoor swimming pools and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury The Empyrean Nha Trang. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Nha Trang hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 9:00 AM.
East Graden - Onsite restaurant.
Pool Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee
  • 2 poolside bars
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • East Graden
  • Pool Bar

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room cot
  • In-room microwave
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 40 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Designated smoking areas
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Empyrean Nha Trang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 800000 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 500000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 800000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4201610309
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Empyrean Nha Trang offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 5:00 PM.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Empyrean Nha Trang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 93 reviews
Rating 8 - Good. 24 out of 93 reviews
Rating 6 - Okay. 16 out of 93 reviews
Rating 4 - Poor. 4 out of 93 reviews
Rating 2 - Terrible. 8 out of 93 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Gerald

Terrible service, terrible Elevator system - because the Reception is based on the 2nd floor, i waited 12 minutes for the Lift (there are 8 Lifts!!!). But the really desaster is the fraud of "sound proofed" rooms: they are super noisy from outside traffic!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best location in nha Trang.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Thu-Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety, convenient location.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place next to everything
Verified

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel we stayed at in Vietnam. Across from the beach and great restaurant in walking distance. The staff was helpful and super friendly.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Tina

Liked: Amenities, property conditions & facilities
Likes: ocean view from some rooms, 2-3 mins walk to the beach, walking distance to restaurants
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Very well priced with all amenities Breakfast was fantastic catering for all tastes. Across the road from the beach. Definately come back
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
A 5 star hotel! Pretty much everything is perfect! You can’t find a better location
Stayed 2 nights in Jan 2024
Verified

8/10 Good

André

Liked: Amenities
Nice location, very clean, close to the ocean. I went during the Tet Holliday, it was so crowded! So it was a challenge to get the elevator to go the 21st floor!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Seo Woo

Liked: Staff & service, property conditions & facilities, room comfort
Everything was great, the location, service, and amenities. However, the sewer order bothered me a bit.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

ANH TUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Central erea
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel this is my second time stay there Front desk and belt-person was great … Outside in front of the property not so great it can be little bit more clean up…btw the pool was beautiful but too many people’s smoking that’s not good i guess it’s only in Vietnam
Stayed 14 nights in Jan 2024
Verified

6/10 Okay

Danh

Disliked: Staff & service
Poor management. I stayed at this hotel every year but for the last two years, condition are getting worse and poor services.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is amazing, well worth the visit but you are only allowed to go to the top pool once a day. The lifts were a bit busy and difficult to get into. Breakfast buffet was disappointing for such a large hotel. One coffee machine meant a long wait for a drink. The fruit juice was very watered down and the choice of fresh fruit was terrible.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Dale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a nice view of the beach. A fair price for a nice room. The first room we tried had many roaches all over the floor so we had to move to a different room. The 2nd room had a toilet that was not clean. We almost moved again but it was too late. The Staff gave us a free late checkout as a result and they were very helpful. Overall, it was a very nice stay.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

JONG

Liked: Cleanliness, staff & service, property conditions & facilities
I wish the room tv unit can be connected to my laptop computer using my Hdmi cable. The tv hdmi port was located out of the reach
Stayed 3 nights in Aug 2024
Verified

2/10 Terrible

Jenny

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our room was locked on level 37A. It was a strong smell in the room that we couldn’t figure out what it is. We tried to open the window to get some fresh air, but it didn’t help. After 2 days of suffering, we did inform one of the receptionist staff members, his name is Dang, it was a wasted if my time. He promised to provide us some air freshener or move us to another room, and yes, the air freshener never arrived nor we heard or see him again. The worst experience ever. The system of two hotels- Panorama and The Empyrean Nha Trang are very confusing and chaotic. It was not a pleasure stay at all.
Stayed 3 nights in Feb 2023
Verified

4/10 Poor

Pål

Liked: Cleanliness
Disliked: Room comfort

Misleading information

Misleading information in the room description. It tells the rooms are suitable for 4 people, but it only has beds for 2. They could offer us one extra bed (still only bed for 3) but would charge us almost 50% of the room price for one bed even we had already been charged for extra guests. Really disappointed at hotels.com which couldn't solve the problem for us. 1000 rooms and 6 elevators and some out of service. A lot of waiting and stuffed elevators. 2 elevators are reserved for the top floor pool/bar area. The pool area on the top is free for hotel guests, but only until 16:00. Then the pool closes and you have to pay to get up. Never experienced anything like it on any other hotels I've stayed. They have good breakfast and friendly staff, but it's not good enough to make us go back again. Will not recommend more than 2 people in one room, if more find another place
Stayed 9 nights in Dec 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

A real Australian review

You can tell by reading the reviews on Google that many of them are not genuine or they are written by “local guides” which are not real traveller reviews. There should have to be some way to prove that you actually stayed at a hotel to allow you to leave a review. I have no idea how this hotel can advertise a 5 star rating. By international standards, this is approx 3 star ratings. However, the price we paid to stay there was about the same as the cost of a powered site at an NRMA Reflections Park, so in many ways, it’s a good price. Rooftop pool and bar: I will reiterate what some other people have explained in their reviews: to get there you need to go down the main elevator from your room to the G floor, then ride a different elevator up to the pool. It is not explained ANYWHERE when you make your accommodation booking that you will be allowed one “free” visit to the rooftop pool per day, per person. Any further visits require you to pay a fee. No nature or plants up there, just an arc pool that doesn’t join up in the middle. Not enough chairs or lounges for guests. The pool is in a poor condition. One of the safety panes was completely smashed out and covered with safety tape. There was broken tiles, rust, scummy walls and mould. Really unappealing. I have so many other things to say but I’ve hit my character limit unfortunately! Scammy breakfast experience, bathroom has no privacy (“honey, turn around and don’t watch me on the loo!”)
Stayed 3 nights in Dec 2023
Verified

2/10 Terrible

Kira Bitten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this place at all costs!!

I recently stayed at The Empyrean, a supposedly 5-star hotel in Nha Trang, Vietnam, and let me tell you, it was a complete disaster from start to finish. Firstly, upon returning to our room after housekeeping had been in, we were shocked to find our hotel room door was open and unlocked. Anyone could have walked in and taken our belongings. To make matters worse, we discovered that the safety box in our room was unlocked and left open after room service had supposedly tidied up. Nothing appeared to be missing, but our things was definitely messed around. We felt violated and insecure during the rest of our stay. Besides that, the website failed to mention the nightly club music that blared from the top floor from 8:00 PM to 1:00 AM. Despite countless complaints to the reception, nothing was done to address the problem. The staff in general were beyond terrible. Slow, unhelpful, and perpetually glum - it was as if they didn't want to be there at all. When we reported the door and safety box incidents, we wasted nearly four hours dealing with unresponsive staff who seemed uninterested in our concerns. Another annoyance is the elevator system. To reach the top-floor pool (which you can only do once a day), you have to descend to the first floor, go to the reception and then ascend all the way to the 40th floor. And when you want to return to your room, the absurdity continues. Also the elevator stops at almost every floor, to pick up more people, so it takes forever.
Stayed 5 nights in Jul 2023
Verified

8/10 Good

Homma

Liked: Cleanliness, staff & service
チェックインはスムーズで部屋も清潔で快適だった。
部屋からの眺望
屋上プール
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Ann mari

Disliked: Cleanliness

Stod ikke til forventningene

Fint hotell, men veldig upersonlig og ikke så god service fra personale. Skittent rom og gym, og det luktet kloakk på toalettet. Upraktiske heiser som vi må vente lenge på for å komme rundt om på hotellet. Likte godt frokosten og bassenget!
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Patrik

Liked: Property conditions & facilities, room comfort
+ Läget, när man kommer ut från hotell entrén så är man i hjärtat av Nha Trang. Många restauranger och shopping precis intill. + Bra gym + Bra utsikt -När vi kom till hotellrummet låg det ett använt plåster i badrummet. - Det absolut sämsta med detta hotel va hissarna. De va alltid proppfulla när man skulle gå på. När vi skulle checka ut tog det oss ungefär 15 min att komma ner till lobbyn, vissa började till och med att gå nerför trapporna istället… - Kaffemaskinerna på frukosten fungerade inte och när dem funkade va det alltid lång kö. Dem skulle behövt minst 4 st kaffemaskiner pga mycket folk som bor på hotellet. - Frukosten va medelmåttig - Dålig belysning i hotellkorridoren på våning 24
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Homma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適なホテル

パノラマホテルとエレベーターが一緒なのでタイミングによっては各駅停車ばりに止まることがあり急いでいる時などは少し困りますが、不満はそれくらいでエンピリアンホテルのスタッフはとても可愛くて素敵な人たちでした。快適でした。
Stayed 2 nights in Sep 2024
Verified

8/10 Good

YUKI

Liked: Amenities, property conditions & facilities
朝食ビュッフェが豪華で良かった
Stayed 3 nights in Jul 2024