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Best Western Summit Inn

2.5 star property

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Photo gallery for Best Western Summit Inn

Indoor pool
Lobby
Lobby
Free daily buffet breakfast
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9500 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Niagara Aerospace Museum
    ‪13 min walk‬
  • Place, Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪11 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪13 min walk‬

Room options

Accessible King Room

  • Sleeps 2

Accessible Two Queen Room

  • Sleeps 4

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(68 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 King 2 Queen Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 6

Two Double Room

  • Sleeps 4

King Room

  • Sleeps 2

King Room with Sofabed

  • Sleeps 2

Suite

  • Sleeps 6

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About this property

Best Western Summit Inn

Hotel in Niagara Falls with an indoor pool and free breakfast
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Summit Inn offers 88 accommodations with hair dryers and irons/ironing boards. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Best Western Summit Inn gets high marks from our customers. During your stay, you'll be within walking distance of Fashion Outlets of Niagara Falls. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 10 minutes by car from Seneca Niagara Resort & Casino and 13 minutes from Clifton Hill
Best Western Summit Inn offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Best Western Summit Inn. Free self parking is available.

This Niagara Falls hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Summit
Best Western Summit Inn
Best Western Summit Inn Niagara Falls
Best Western Summit Niagara Falls
Summit Inn Best Western
Best Western Summit Inn Hotel
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Summit Inn Hotel Niagara Falls

Best Western Summit Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 774 out of 1431 reviews
Rating 8 - Good. 394 out of 1431 reviews
Rating 6 - Okay. 169 out of 1431 reviews
Rating 4 - Poor. 54 out of 1431 reviews
Rating 2 - Terrible. 40 out of 1431 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great as expected. We stayed there in the same room last year and will again next year. the staff was friendly and professional and very helpful.
Stayed 3 nights in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Clean and spacious room
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice evryten
Stayed 1 night in Nov 2025

10/10 Excellent

Fabio

Stayed 2 nights in Nov 2025

10/10 Excellent

Hilda

Stayed 1 night in Nov 2025

8/10 Good

Clara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was jut ok, no too good!!
Stayed 1 night in Nov 2025

6/10 Okay

Kaitlyn

Travelled with family, Travelled with family and small children
Room was ok. Breakfast wasn’t great. Cleanliness could have been better overall
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My first room smelled really bad. On the first day, I got some air fresheners and charcoal to see if it would help clear up the smell. I was out all day and when I returned to the room, it still smelled bad. I discovered there was mold in the ac unit. I talked with the person at the front desk and they switched my room. The second room smelled way better and felt cleaner than the first room. When I checked in, I was told that breakfast would be the same thing every morning. I didn’t mind having the same options, but I felt like the sausage links were several days old. They were stale. I enjoyed the other breakfast choices. The seating and the breakfast area looked like they were recently renovated and felt clean and bright. The staff was incredibly friendly. The room and beds were okay but I wasn’t expecting a luxury stay for the price.
Stayed 4 nights in Nov 2025

8/10 Good

Roz

Liked: Cleanliness, amenities, property conditions & facilities
Staff at desk was quick to check in and out. Room was pretty good although when i went to use a facecloth it was partially wet. The rest of the towesls were ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Anastazja

Stayed 1 night in Nov 2025

10/10 Excellent

Anastazja

Stayed 1 night in Nov 2025

10/10 Excellent

Slava, Lackawaxen

Stayed 1 night in Nov 2025

8/10 Good

Sonia, Nocatee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the falls, near entertainment, friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

Jamie

Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 6 nights in Oct 2025

8/10 Good

Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff extremely helpful
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Stayed 1 night in Sep 2025

6/10 Okay

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The size of the room and the location for visiting Niagara Fallare the best parts. They also have a TV with both satellite channels and the ability to log into your accounts like Netflix. The downside is quite a few things. They only do housekeeping every FOUR DAYS!! We stayed 3 nights (4 days) and never got housekeeping. By the time we left, we had no toilet paper, no soap, the garbages were overflowing significantly and we had to ask for new towels at the front desk several times. The friendliness of people wasn’t great. The only person who was super friendly was one woman at the front desk named Megan. She is great. The other women at the front desk were short and unfriendly and the woman manning the breakfast obviously hates her job. Even if you say “good morning” or “thank you,” you are met with grumbles and glares. I don’t think I saw her smile once, only negative complaints when I heard her speak. The place is okay, but if I had known what I know now after staying, I would have looked into other hotels in the area.
Stayed 3 nights in Oct 2025

8/10 Good

Luis

Stayed 2 nights in Oct 2025

10/10 Excellent

ROMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility all-round .
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. And the pool and exercise equipment and laundry facility was a great bonus.
Stayed 4 nights in Oct 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ Hospitality for out of town travelers!

The two ladies working the front desk when I checked in were EXTREMELY helpful. They were very knowledgeable about the area. They answered every question I had and recommended restaurants my family might enjoy. I immediately felt comfortable and welcomed in this hotel. My teen kids loved the pool and mini arcade area. The room was clean and had everything we needed. Basic accommodations. The tv was a nice size. We had no issues. I would recommend to others and stay again.
Stayed 1 night in Oct 2025

6/10 Okay

Patrick, Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall, first room was OK. No coffee maker and/or microwave in room. Had a mini fridge. TV didn’t work or wasn't set up properly and fridge wasn't turned on. Also, climate controls wasn't set either. Room was a bit cool. Went to the front desk to let them know, and the nice young lady at the desk, upgraded my room. Queen beds, instead of Doubles. Everything worked in the new room. Breakfast was alright, but they could/should change it up a little. Not having the same thing every morning. I would probably stay here again, if needed.
Stayed 3 nights in Oct 2025