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Diplomat Inn

3.0 star property

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Photo gallery for Diplomat Inn

Exterior
Vending machine
Exterior
Food and drink
Executive Room, 2 Queen Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5983 Stanley Ave, Niagara Falls, ON, L2G3Y2
  • Place, OLG Stage at Fallsview Casino
    ‪6 min walk‬
  • Place, Fallsview Casino
    ‪8 min walk‬
  • Place, Skylon Tower
    ‪8 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking - Newly Renovated

Superior Room, 2 Queen Beds, Non Smoking - Newly Renovated

Superior Room, 2 Queen Beds, Non Smoking - Newly Renovated

9.0 out of 10
Wonderful
(49 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 2 Queen Beds

Luxury Room, 2 Queen Beds

Luxury Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Heart Shaped Jacuzzi)

Room, 1 Queen Bed (Heart Shaped Jacuzzi)

Room, 1 Queen Bed (Heart Shaped Jacuzzi)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Diplomat Inn

Motel with free parking, 9-minute walk to Fallsview Casino
This motel features a microwave in a common area, a 24-hour front desk, and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and multilingual staff assistance are onsite. Change of towels is available on request.
Diplomat Inn offers 47 accommodations with complimentary toiletries and blackout drapes/curtains. Select Comfort beds feature premium bedding. A pillow menu is available. Digital television is provided.

Bathrooms include shower/tub combinations with rainfall showerheads. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Diplomat Inn's great location. During your stay, you're just a quick walk from Fallsview Casino. Free WiFi in public areas and free self parking are available.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • RV/bus/truck parking available for a fee
  • Amenities include a car charging station, a multilingual staff, and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Fallsview Casino and Skylon Tower
As a guest of Diplomat Inn, you'll find barbecue grills, a vending machine, and multilingual staff. WiFi and wired Internet are free in public spaces. Diplomat Inn also features a garden, a picnic area, and a microwave in a common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Niagara Falls motel.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: CAD 20
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number #R106211410
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Diplomat Inn
Diplomat Inn Niagara Falls
Diplomat Niagara Falls
Diplomat Hotel Niagara Falls
The Diplomat Hotel Niagara Falls
Diplomat Hotel Niagara Falls
Diplomat Inn Motel
Diplomat Inn Niagara Falls
Diplomat Inn Motel Niagara Falls

Diplomat Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

David

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Found roaches in the bathroom. Staff was very friendly.
Stayed 3 nights in Sep 2025

8/10 Good

Brandyn, Belleville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I always choose this Hotel when going to Niagara Falls. Staff is always so nice and accommodating. However, this time I found the washroom to not be as clean as my other experiences. I totally understand sometimes things get forgotten. Overall I still love this place and the staff! Cannot wait to go back . Thank you for making me and my guests feel so welcome and safe every time we visit!
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

6/10 Okay

Ratnakar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall, the stay was okay. The hotel and rooms were clean, but the bathroom tiles were slippery, which felt a little unsafe. A few additional amenities, such as a safe deposit box, a microwave, and some water in the refrigerator, would have been nice. Not particularly exciting, but not disappointing either—just okay.
Stayed 4 nights in Sep 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service
Central location to all attractions. Easy to locate by car. Friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Rubaba

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked how clean it was.but unfortunately the building is very old and with this oldness come certain dirtines associated with door and wall conditions.Everything was functioning well but rooms need nice renovation.in the bathroom you could see several holes for toilet paper holder filled untidly which gives unclean feeling.Overall nice location close to the fall-20 m walking distance.close to the restorants.
Stayed 1 night in Sep 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows are to soft and blankets are a little rough
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Disliked: Amenities
My room was extremely clean, bed was firm and comfortable, linens like new, shower clean and good water pressure. The location is close to everything and parking lot is a decent size. Staff are friendly. All around my 2 nights were very good - recommend this spot to anyone looking for reasonably priced accommodation within walking distance of the falls.
Stayed 2 nights in Sep 2025

8/10 Good

Pranesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly. Room clean good location
Stayed 1 night in Sep 2025

4/10 Poor

Angela

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is no elevator, so disabled people have to stay on the main level,beds are terribly uncomfortable, our air and fridge didnt work in our room so we had to move.Just not a good experience
Stayed 1 night in Sep 2025

8/10 Good

Fnu

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was decent for the price point. I wanted to book accommodation close to Clifton Hill and this hotel, fit the bill. Staff were friendly. Beds were comfortable. Hotel was quiet for early September.
Stayed 7 nights in Sep 2025

2/10 Terrible

Fatima

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Got no sleep!

Hotel location was great, room was clean. Staff really friendly. Unfortunately I had an extremely loud neighbour in the room next to me and it was clear the walls between rooms were very thin. The staff attempted to get them to quiet down but this noise went on including loud music from 2am until 6am. Despite 4 trips down to reception to ask the staff to intervene, nothing was done about it. We had a lot of travelling to do the next morning and with no sleep we left the hotel in a miserable state. We also noted that a few of the people in the room making the noise weren’t even staying in the hotel and so should have been sent on their way but this wasn’t the case. My email address was taken by the reception team when I checked out but have not heard from them since so am left feeling that this was not a serious concern for them.
Stayed 2 nights in Sep 2025

4/10 Poor

Gabriel

Travelled with family
Disliked: Staff & service, property conditions & facilities
The beds were really firm, to the point that we and decided to check out after one night (2-night stay). The property charges upon arrival, and will not refund if we check out ahead of time (some Expedia thing???).
Stayed 2 nights in Sep 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Room fully renovated
Stayed 1 night in Sep 2025

6/10 Okay

Hamidreza

Travelled with family
Liked: Cleanliness, property conditions & facilities

Clean but the detergent smell…

Partly Renovated, clean, but the smell of detergent used for washing towels, blankets and sheet is terrible. Had a hard time sleeping because of the smell.
Stayed 1 night in Sep 2025

10/10 Excellent

robert, Sarnia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is professional and helped me with my unloading of the car.
Stayed 1 night in Aug 2025

10/10 Excellent

Tsui Fan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It would be better if there's a ventilation facility in the washroom.
Stayed 1 night in Sep 2025

8/10 Good

Maryse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’emplacement est excellent. Le stationnement est compris dans le prix de l’hôtel contrairement à d’autres emplacements. Nous avions des chambres rénovées et les lits étaient très confortables.
Stayed 2 nights in Sep 2025

6/10 Okay

Ali, Nanaimo

Travelled with partner
Liked: Cleanliness, staff & service
The staff were friendly and helpful, which made the stay more pleasant. Overall, the place was decent and met basic expectations. The bathroom was clean, which I appreciated. However, I did notice a few cleanliness issues elsewhere. The carpet on the stairs wasn’t very clean, and while the room floor appeared tidy at first glance, there was a thin layer of dust that became noticeable when wiped with a tissue. Despite these minor flaws, it’s still a reasonable place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

hanz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean rooms. very modern for the price we payed. would definitely come again to clifton hill and stay at diplomat after a night of drinks and fun!
Stayed 1 night in Sep 2025

4/10 Poor

Doris

Stayed 1 night in Aug 2025