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Harbour House

4.0 star property

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Photo gallery for Harbour House

Winery
Restaurant
Terrace/patio
Exterior
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Simcoe Park
    ‪5 min walk‬
  • Place, Shaw Festival Theatre
    ‪8 min walk‬
  • Place, Niagara-on-the-Lake Golf Club
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪48 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(210 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(47 reviews)
  • Sleeps 2
  • 1 King Bed

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Property entrance
The Shaw Club Hotel
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,004 reviews
The price is €148
includes taxes & fees
4 Feb - 5 Feb
The Shaw Club Hotel

About this property

Harbour House

Hotel with free parking, 7-minute walk to Shaw Festival Theatre
This smoke-free hotel features a business center, a meeting room, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a lobby fireplace. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Digital television is provided. Bathrooms include designer toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Harbour House gets high marks from our customers. During your stay, you're just a quick walk from Niagara River Gorge. Enjoy features like free WiFi in public areas and free self parking, plus a business center.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 5-minute walk from Simcoe Park and 7 minutes by foot from Shaw Festival Theatre
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Harbour House also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 4-star Niagara-on-the-Lake hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1001 reviews
Rating 8 - Good. 162 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Liked: Amenities
Situated perfectly in NOTL Lovely Welcome hour Clean cozy& nautical
Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Stayed 2 nights in Nov 2025

8/10 Good

Ashley

Stayed 4 nights in Oct 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful time for our anniversary. So relaxing and comfortable.
Stayed 2 nights in Oct 2025

8/10 Good

Sarah, Egbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is lovely, the staff were pleasant, the room was spacious, clean and beautifully decorated with everything you could possible need. The only reason we gave a 4 star as apposed to a 5 is the noise that you can hear from the hallway and possibly other rooms. The doors have a small space under them that allows you to hear everything. This would not stop us from staying at this lovely hotel again, but it might bother families. We really enjoyed our stay. Thank you.
Stayed 2 nights in Oct 2025

8/10 Good

Gus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harbour House is a beautiful and comfortable inn. We enjoyed our stay there very much and would stay again. The decor is inviting. The rooms are comfortable and very clean. The breakfast food was delicious, although I would have appreciated a little more variety for vegetarians and vegans. The wine and cheese in the afternoon was very enjoyable. There was coffee available in the lobby and in the guest bedrooms, but we would have also appreciated the availability of tea.
Stayed 3 nights in Oct 2025

6/10 Okay

Piotr

Travelled with partner
Liked: Cleanliness, staff & service
Disappointed that while our room was ready when we arrived, receptionist wouldn’t give it to us 1 hour prior to check in time ( suggested 50$ fee to get it ) At 600$ a night, not much in form of facilities … this will be the last time staying here ( much better options in the area )
Stayed 1 night in Oct 2025

10/10 Excellent

Marit, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our previous stay at the hotel, which is why we chose to return. Overall, this visit was pleasant, but the bed in our room was very squeaky, making it difficult to sleep without disturbance. Additionally, the room wasn’t as clean as it was during our last stay. Aside from that, everything else was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Skylar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Harbour House for its unique location and pretty house, and we were not disappointed, the house was well kept and maintained, staff were polite and very helpful. They offered free welcome afternoon wine & cheese section and breakfast, we all enjoyed. The location was few blocks away from the Main Street (Queen Street), so it was quiet and less crowded. The room was spacious and well equipped with jetted tub and large shower room, everything was just right and perfect!
Stayed 1 night in Oct 2025

10/10 Excellent

Diane, West Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent Loved the shuttle service Breakfast was delish we would return
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property; excellent breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice facility in a beautiful town. The breakfast was a real strength. The room was very comfortable and quiet. While the hotel had a number of guests staying while we were there, never did we hear any sounds coming from adjoining rooms. Recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tom, Canandaigua

Liked: Cleanliness, staff & service, property conditions & facilities
Great service! Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
This is our third time here and we love it. The rooms are clean, beautifully decorated and spaciouse. All of the staff are exceptional. A must go!!
Stayed 2 nights in Oct 2025

2/10 Terrible

Dayna

Stayed 2 nights in Oct 2025

8/10 Good

Sally

Stayed 2 nights in Oct 2025

8/10 Good

Tim, Canandaigua

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Tess A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Celeena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of extras! Breakfast, shuttle to some restaurants, a lovely wine tasting/happy hour! Very clean and friendly staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff and clean property. We loved the fireplace directly in the room, it made us feel at home.
Stayed 1 night in Oct 2025