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Harbour House

4.0 star property

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Photo gallery for Harbour House

Winery
Terrace/patio
Exterior
Interior detail
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Simcoe Park
    ‪5 min walk‬
  • Place, Shaw Festival Theatre
    ‪8 min walk‬
  • Place, Niagara-on-the-Lake Golf Club
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪48 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(208 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(47 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
The Shaw Club Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,000 reviews
The price is €163
includes taxes & fees
21 Dec - 22 Dec
The Shaw Club Hotel

About this property

Harbour House

Hotel with free breakfast, 7-minute walk to Shaw Festival Theatre
This smoke-free hotel features a business center, a meeting room, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a lobby fireplace. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and iPod docking stations. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Digital television is provided. Bathrooms include designer toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Harbour House gets high marks from our customers. During your stay, you're just a quick walk from Niagara River Gorge. Enjoy features like free WiFi in public areas and free self parking, plus a business center.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 5-minute walk from Simcoe Park and 7 minutes by foot from Shaw Festival Theatre
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Harbour House also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 4-star Niagara-on-the-Lake hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1000 reviews
Rating 8 - Good. 165 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jillian

Stayed 2 nights in Aug 2025

8/10 Good

Anya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful!

A great location as it's walkable to everywhere without being on the really busy main street. They run a shuttle to all the restaurants, which is very easy to use - including when you need picking up. The Wine Happy Hour is a lovely way of getting to mingle with other guests!
Stayed 4 nights in Aug 2025

10/10 Excellent

Roseann

Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Brooke

Stayed 1 night in Aug 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, but there was miscommunication regarding vegan options for breakfast. Check-in staff asked about dietary restrictions but it was not translated to breakfast staff and there was limited food options for my friend. From my perspective, the breakfast was very tasty, but it was disappointing in light of the earlier question.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and the area it’s in. However the property is dated. I haven’t been here in years and remember how nice it was at one time. All the staff is great and very nice and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Spot for a Niagara-on-the-Lake Getaway

We had such a great stay at this boutique hotel. From the moment we checked in, the staff made us feel welcome and went out of their way to make sure we were comfortable. The room was spotless, cozy, and had nice little touches that made it feel special without being over the top. The location couldn’t be better. Everything in Niagara-on-the-Lake is right outside the door—restaurants, shops, the theater, and even some wineries are just a short walk away. It was so nice to be able to park the car and not need it again until we left. Breakfast was fresh and tasty, and the staff gave great recommendations for places to eat and things to do. You can tell they really care about making sure guests have a great experience. Overall, this place is charming, comfortable, and in a fantastic spot. We’ll definitely stay here again next time we visit.
Stayed 3 nights in Jul 2025

8/10 Good

Kevin

Travelled with group
Liked: Amenities
Liked proximity to Queen Street and stores.
Stayed 3 nights in Sep 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gem !!!
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Travelled with family, Travelled with partner
Liked: Amenities
Just one of the best places we have ever stayed. Location, ambience, wine tastings, staff and guests were amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weeklong summer stay

Clean, spacious rooms with large bathrooms, good buffet breakfast with pleasant waitstaff. Front desk staff not very warm or welcoming. Convenient and quiet location for Shaw Festival.
Stayed 6 nights in Aug 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, quiet room and wonderful breakfeast!
Stayed 1 night in Aug 2025

6/10 Okay

Alexander

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet comfortable small hotel.breakfast included in a bright room self serve.
Stayed 2 nights in Aug 2025

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely stay! Free dinner shuttles to and from
Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful too to bottom, from the front desk, Emma, to the courtesy driver, Ali. Excellent stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great location 💜
Stayed 2 nights in Aug 2025

6/10 Okay

marlene, Pittsburgh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. Information about the shuttle was confusing, not always available. The biggest issue was a noisy dog left in the room barking while the owners went out to play golf. I would not recommend staying at this property for that reason. I wanted to take a nap but it was impossible with the dog barking for hours. Not only was this rude for many in the hotel including the lounge but it was terrible for the dog. While I spoke to the receptionist and she documented the problem I never heard from the management. Since it is pet friendly the staff could not enter the room to remove the dog. The owners were called and a message left on their phone. I sent the management an email also and they completely ignored it. An establishment is only as good as the management and I have to say I would not give them even 1 star. This is not an inexpensive establishment so spending your money elsewhere is recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dan

Travelled with family
Liked: Amenities
Great stay at Harbour House. Room was spacious and comfortable. Breakfast was unexpectedly great.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025