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Holiday Inn Express Grand Island - Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Grand Island - Niagara Falls by IHG

Premium bedding, in-room safe, desk, blackout curtains
Rooftop terrace
Lobby
Exterior
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2761 Long Road, Grand Island, NY, 14072
  • Place, Fashion Outlets of Niagara Falls
    ‪5 min drive‬
  • Place, Niagara Falls State Park
    ‪6 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪8 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | Bathroom

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Balcony)

Room amenity

Standard Room, 1 King Bed, Balcony (Balcony)

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(76 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | Bathroom

Suite, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Free WiFi
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  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,782 reviews
The price is €88
includes taxes & fees
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About this property

Holiday Inn Express Grand Island - Niagara Falls by IHG

Hotel in Grand Island with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Holiday Inn Express Grand Island - Niagara Falls by IHG offers 105 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 24-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express Grand Island - Niagara Falls by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Niagara River. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes by car from Niagara Falls State Park and 10 minutes from Seneca Niagara Resort & Casino
Holiday Inn Express Grand Island - Niagara Falls by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Island - Niagara Falls by IHG. Self parking is free.

Smoking is allowed in designated areas at this Grand Island hotel.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls By Ihg
Holiday Inn Express Grand Island Niagara Falls
Holiday Inn Express Grand Island Niagara Falls by IHG
Holiday Inn Express Grand Island Niagara Falls an IHG Hotel
Holiday Inn Express Grand Island - Niagara Falls by IHG Hotel

Reviews

Holiday Inn Express Grand Island - Niagara Falls by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 960 out of 1533 reviews
Rating 8 - Good. 345 out of 1533 reviews
Rating 6 - Okay. 118 out of 1533 reviews
Rating 4 - Poor. 50 out of 1533 reviews
Rating 2 - Terrible. 60 out of 1533 reviews

Reviews

10/10 Excellent

Jacqueline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful ! Jamal the front desk clerk was so nice to all our family. He really made us feel welcome. The rest of the staff was very kind as well. The beds were very comfortable and so were the linens. The bathroom was nice and clean. Plenty of parking. The surrounding were quiet as well. The breakfast was good with plenty of variety. The coffee machine in the lobby was a great bonus.
Stayed 3 nights in Aug 2025

6/10 Okay

Nino

Stayed 1 night in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

NO ICE

The pros: Nice rural setting. We saw a mama deer and twins on 2 evenings, as well as a bald eagle. The hotel is older but clean. King suite was roomy. Bed comfortable. Would have preferred a tub but I think most HIE rooms have showers. Nice water pressure. The pool was warm and the area clean. No towels, had to go ask the desk clerk. The cons: Absolute A-hole of a desk clerk working night shift. Never at the desk. Doesn’t answer phone. Rude when you do finally get eyes on him. Argued with my husband about giving us pillows for the pullout bed. He was there every night. The electric strip and outlet by my bed did not work. Annoying for phone charging. The drunks coming up and down the elevator from the bar on the 4th floor are probably fun if you enjoy drinking and having access to a rooftop bar at your hotel but less so on a family trip. The worst thing about this place is THE ICE MACHINES ARE ALL BROKEN ON EVERY FLOOR! And looking back in reviews they are in no hurry to fix them. Jerk at desk told my husband you have to go to the 4th floor. Little does he expect the elevator opens straight into a bar full of drunks. He has to go up to the bar and wait for the miserly bar tender to give him half a bucket of ice. He said I can’t have a full bucket? She said no that’s all we have. We ended up buying ice. Other than that it’s not a bad place to stay. Some might not like the Grand Island location and bridge toll but I thought it made the vacay spot more exotic.
Stayed 3 nights in Aug 2025

8/10 Good

Eun Ju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Patrick, Bluffton

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food options were great! Bathrooms can be a little cleaner and the bathroom vents barely work, which is likley why there is a bit of mold and rust in areas. The room was comfortable, kinda wish the lighting outside under the windows was turned off at a certain time or moved away from the window as the light shined through the sides of the cutain as if it's daytime.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michele M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Debora

Travelled with family and small children
Liked: Amenities
Very nice staff, usb ports not working in room
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Night’s Stay!!

My family and I had an amazing stay at the Holiday Inn Express while visiting Niagara Falls State Park. Our room was spacious and clean, the beds were comfortable, and the location was great for us. The included breakfast buffet was perfect, offering lots of hot and cold options so that everyone was happy. The gentleman that managed the breakfast area was friendly and made us all feel welcome.
Stayed 1 night in Aug 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Staff were very nice. Beds were not comfortable at all.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt, Bellefontaine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to all the local attractions but nice quiet hotel. Free hot breakfast was good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Deep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staying
Stayed 1 night in Aug 2025

10/10 Excellent

Jacalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast
Stayed 2 nights in Aug 2025

8/10 Good

LARRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Staff is very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Rahleak

Stayed 1 night in Aug 2025

6/10 Okay

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service

Extra bed was not ready, bedding stuff was handed at checkin to do yourself, securiy deposit charged without customer knowledge
Stayed 1 night in Aug 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is exelent
Stayed 3 nights in Jul 2025

8/10 Good

Janine, Wilmore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The room is quiet. Had a very restful two nights. The bathroom is spacious and modern. The pool water is warm and relaxing. The rooftop dining was fun! Cons: Large stain on the room carpet upon checkin. The door deadbolt lock did not work, but the door locks upon closing. Just can’t use the deadbolt. Breakfast was a little lacking the first day. Second day was an upgraded breakfast, always full of choices, because a different person was working the breakfast area altogether.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenyon

Stayed 2 nights in Jul 2025

6/10 Okay

Adyss

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
nice location. big rooms. good breakfast. the only think is the guy in the front desk, he needs a customer service training. he needs to improve his communication and how he treats guests from another country. Be kind is not expensive.
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the cleanliness of this hotel. Will stay they again. Also, the honesty! We left our wallets behind in the room and they were found by the cleaner and they immediately called me to let me know. I was an hour away heading home but turned around to go get them. Very fortunate in today’s world that they were found and returned safely, a huge shout out to Kelly for finding them!
Stayed 2 nights in Aug 2025

8/10 Good

xiaohong, Norwood

Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Madhu Sudan, Ajax

Travelled with family and small children
Liked: Cleanliness, amenities
No room service. Pizza machine broke down and could not order.
Stayed 1 night in Jul 2025