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Holiday Inn Express Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Niagara-On-The-Lake by IHG

Relax by the pool, surrounded by comfortable seating and large windows offering views of the outside.
Enjoy electric vehicle parking and charging stations at this urban retreat.
Experience the sleek, modern design of this hotel, featuring a symmetrical facade and flat roof.
Enjoy a warm cup of coffee at our café, where you can sit and enjoy a meal or snack.
Relax in our welcoming lobby, featuring a mix of seating options and artwork.

Popular amenities

  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
524 York Road, Niagara-on-the-Lake, ON, L0S1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪11 min walk‬
  • Outlet Collection at Niagara
    ‪14 min walk‬
  • Royal Niagara Golf Club
    ‪19 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(166 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.8 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(123 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Relax on the patio surrounded by lush greenery and enjoy the serene atmosphere.

Hilton Garden Inn Niagara-on-the-Lake

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1007)
The price is €306
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Hilton Garden Inn Niagara-on-the-Lake

About this property

Holiday Inn Express Niagara-On-The-Lake by IHG

Hotel with free breakfast, near Niagara College Niagara-on-the-Lake Campus
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express Niagara-On-The-Lake by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express Niagara-On-The-Lake by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Niagara College Niagara-on-the-Lake Campus. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have really good things to say about the accommodations, from the comfy beds and cleanliness to the spaciousness and overall comfort
  • 12 minutes by foot from Niagara College Niagara-on-the-Lake Campus and a 2-minute drive from Outlet Collection at Niagara
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Niagara-On-The-Lake by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 6 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2300 square feet (214 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Niagara-On-The-Lake by IHG. Free self parking is available.

This 3-star Niagara-on-the-Lake hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,300 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Niagara-On-The-Lake Hotel
Inn Express NiagaraOnThe
Express Niagara On The By Ihg
Holiday Inn Express Niagara On The Lake
Holiday Inn Express Niagara On The Lake by IHG
Holiday Inn Express Niagara-On-The-Lake by IHG Hotel
Holiday Inn Express Niagara On The Lake an IHG Hotel

Holiday Inn Express Niagara-On-The-Lake by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1227 out of 1649 reviews
Rating 8 - Good. 330 out of 1649 reviews
Rating 6 - Okay. 42 out of 1649 reviews
Rating 4 - Poor. 28 out of 1649 reviews
Rating 2 - Terrible. 22 out of 1649 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Graciela

Stayed 2 nights in Apr 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near outlet mall and short drive to Niagara on the Lake. Room was clean, comfortable and modern with a mini fridge, safe and coffee machine. Overall, great place to stay while visiting Niagara on the Lake.
Stayed 1 night in May 2025

10/10 Excellent

Brian and Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room within close distance to outlet mall
Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for touring the Niagara region- I highly recommend it!
Stayed 2 nights in Apr 2025

10/10 Excellent

Loumar, Toronto

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room, it is big and confortable. The food is regular and the worst is they only offer disposable plates and dishes. The pet friendly service is ok because they can stay in the room, but they cannot be around the hotel..I understand the pool area and gym...but it would be possible an area for breakfast where we can go with our pet. The staff was kind.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mee Lan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay!

Clean, comfortable and quiet on the floors. There were several teams there for a high school tournament but they were really only noticeable in the lobby and food area. Well behaved.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean! Perfect for my family.
Stayed 1 night in Apr 2025

10/10 Excellent

AnnJennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location that was close to many attractions such as the Falls, Niagara on the lake, wineries and breweries. All within 15 minute drive. Would definitely stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Inga

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Holiday Inn Express. The location is convenient for Niagara Outlet Mall, Niagara on the Lake and Niagara Falls. The staff are welcoming and nice. Breakfast was good, and the breakfast staff are lovely and keep the food and coffe well fresh and stocked. Great area for my dog to walk around with a green area behind the hotel. Rooms are clean and well equipped with microwave, fridge and coffee maker. There is a pool, although we never went in, looks like it was well enjoyed by other guests. We had a wonderful relaxing Easter weekend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wing Man Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Elsie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and tidy. Staff are friendly and courteous. Excellent for shopping as it is next to the outlet. Close proximity to many dining options and wine tours. Definitely will be the choice to stay next time.
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spot
Stayed 1 night in Apr 2025

10/10 Excellent

Jamil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed the stay. We were very impressed with the room. The breakfast was wonderful with the staff doing an outstanding job!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super happy with the stay here!
Stayed 1 night in Apr 2025

6/10 Okay

bobby

Liked: Amenities
Clean But we lost one night of sleep they put us on the second floor very nice room but they never told us that is the floor they put dogs with owners there but all very well manner but the owners of the dogs good too . But the dog that was next door to us was not it barked all night we call the the front desk and they was to look into the problem but not resolved the next morning I complained to the manager they won’t us to move on the same floor but the other end of the building I told the manager I was to call the police but didn’t we there for three nights one night left in a couple of hours they call me that they where sorry and they throw them out dog and the owners so we slept in peace thank god.
Stayed 3 nights in Apr 2025

10/10 Excellent

Djamel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À recommander 👍

Excellent hôtel!! Très propre, personnel courtois et petit déjeuner formidable.
Stayed 1 night in Apr 2025

10/10 Excellent

Anderson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good , nothing to complain about here
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Susanne, Cambridge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean & close to restaurants & shopping. Very good breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are pretty nee
Stayed 1 night in Apr 2025

10/10 Excellent

Esli

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff who helped me to check in was helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Khalida

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025