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Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

2 bars/lounges
Terrace/patio
Exterior
Exterior
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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327 Ontario St, St. Catharines, ON, L2R5L3
  • Place, Montebello Park
    ‪4 min drive‬
  • Place, FirstOntario Performing Arts Centre
    ‪6 min drive‬
  • Place, Brock University
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Jetted Tub

8.2 out of 10
Very good
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers 181 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG. During your stay, you'll be connected to the convention center, and within walking distance of Montebello Park. Free WiFi in public areas, free self parking, and 2 bars are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Ostin's Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and bike rentals
  • 6 minutes by car from Lake Ontario and 9 minutes from Brock University
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 19375 square feet (1800 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG. Self parking is free.

This 3-star St. Catharines hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Ostin's Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Baci Caffe - This coffee shop specializes in American cuisine and serves breakfast and lunch. Open daily.
Parkway Social - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 5 to 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Baci Caffe
  • Ostin's Restaurant
  • Parkway Social

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (19,375 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (69 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 5 to 25 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1005 reviews
Rating 8 - Good. 299 out of 1005 reviews
Rating 6 - Okay. 124 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 48 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, amenities
Very clean hotel. Great bar, and bartenders. Stella rocked our drinks all night. Showed up to surprise our kids and grandkids and ended up booking in, I’m glad we did! The arcade was super cool to play in with my grandkids. They played bowling and laser tag as well! How cool is that!
Stayed 1 night in Feb 2026

10/10 Excellent

Annamaria

Stayed 1 night in Jan 2026

10/10 Excellent

Mike, Jordan Station

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is the stand out best business stay hotel in St. Catharines.
Stayed 3 nights in Jan 2026

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, amenities
Updated and clean.
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room wa clean and comfortable. The staff was pleasant and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were good and the room was very good!
Stayed 1 night in Jan 2026

10/10 Excellent

xuan

Stayed 1 night in Jan 2026

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I didn’t have breakfast while I was there
Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Sidney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Late check out was offered for $40 which was so kind and much appreciated. Clean room and friendly staff.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

CIDY

Stayed 1 night in Dec 2025

10/10 Excellent

Madisyn

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Food and drink were good enough. Only minor issue was our room key was deactivated even though it wasn’t past check out time which resulted in a trip to the desk. The woman on duty at that time wasn’t particularly friendly but reactivated our key without issue. The evening staff at check in, servers, and housekeeping staff were all very friendly and attentive. Would stay again if in the area.
Stayed 1 night in Nov 2025

6/10 Okay

Anamarie

The meal is too salty
Stayed 2 nights in Dec 2025

8/10 Good

Kathryn

Stayed 1 night in Dec 2025

10/10 Excellent

Jenn, Toronto

Stayed 1 night in Dec 2025

10/10 Excellent

Clarence

Liked: Cleanliness, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Hotel restaurant andin bowling alley were perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
All great, don’t like the view from room 112
Stayed 1 night in Dec 2025

10/10 Excellent

stella

Liked: Cleanliness, staff & service, amenities
Great breakfast options
Stayed 1 night in Sep 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
First and last time… better off sleeping in my car.
Stayed 2 nights in Oct 2025

10/10 Excellent

Meggie

Stayed 1 night in Nov 2025