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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Point of interest
Indoor pool, outdoor pool
Blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪3 min walk‬
  • Clifton Hill
    ‪13 min walk‬
  • Horseshoe Falls
    ‪1 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Holiday Inn Niagara Falls - By The Falls by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Fallsview Casino. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests love the restaurant and breakfast
  • Steps from Fallsview Casino and 6 minutes by foot from Skylon Tower
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1514 out of 3147 reviews
Rating 8 - Good. 962 out of 3147 reviews
Rating 6 - Okay. 378 out of 3147 reviews
Rating 4 - Poor. 152 out of 3147 reviews
Rating 2 - Terrible. 141 out of 3147 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Em

Stayed 1 night in Mar 2025

10/10 Excellent

Santiago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly…
Stayed 1 night in Feb 2025

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to place while staying in Niagara
Stayed 2 nights in Mar 2025

2/10 Terrible

Amrinder

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the casino.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Nice hotel, great location. Walking distance to casino and falls. Building is older but well maintained. Staff was very attentive. Free parking is a huge plus.
Stayed 1 night in Mar 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service
No
Stayed 1 night in Mar 2025

2/10 Terrible

Amandeep

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refund
Stayed 1 night in Mar 2025

8/10 Good

Dan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hidden fees
Stayed 1 night in Mar 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good and support is good also.
Stayed 2 nights in Mar 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Ranon, BRAMPTON

Travelled with family
Liked: Cleanliness, staff & service
The stay was comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Krystal

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay for the money. Rooms were clean but mattresses could be renewed as they were very soft. Walking distance to the falls and attractions which was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely team at the desk were super friendly and very helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Sam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A nice hotel with friendly staff but I could hear all of my neighbor's conversation even though they were not being loud. And the elevators were downright frightening at times. They always bounced to some degree when they came to a stop; a condition that worsened as the number of passengers increased.
Stayed 2 nights in Mar 2025

2/10 Terrible

Arun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rocco

Stayed 1 night in Feb 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
close to everything that matters.
Stayed 2 nights in Mar 2025

8/10 Good

Sarina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

faye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
FREE PARKING! Everything was great! Food service room locations all great! The FREE PARKING, takes it to the next level. Why stay somewhere else!
Stayed 2 nights in Mar 2025

6/10 Okay

VANESSA

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Could hear every footstep from above. Echoing in building, doors slam shut easily. Floor and shower had hair on it. Pillow cases 2 were stained. The fact they have refillable bottles of soaps conditioner and body wash is excellent. No microwave is unfortunate.
Stayed 2 nights in Mar 2025