Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

A restaurant with outdoor seating and a covered area.
Exterior
A dining area with a table set for two, a view of a waterfall, and a cityscape in the background.
A hotel room with a large bed, two armchairs, a small table with drinks, and a large window with curtains.
Indoor pool, outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬

Room options

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(332 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(221 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

8.0 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Holiday Inn Niagara Falls - By The Falls by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Fallsview Casino. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests love the breakfast and restaurant
  • Steps from Fallsview Casino and 6 minutes by foot from Skylon Tower
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1846 out of 3676 reviews
Rating 8 - Good. 1065 out of 3676 reviews
Rating 6 - Okay. 455 out of 3676 reviews
Rating 4 - Poor. 159 out of 3676 reviews
Rating 2 - Terrible. 151 out of 3676 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ker

Liked: Cleanliness
Location was excellent and staff was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and we were close to everything
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, rooms, food absolutely fantastic.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious, good amenities, great location and wonderful staff. Would stay here again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Naghmeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and smelled good, staff are very friendly and helpful, we had dinner at the restaurant if the hotel and it was very good!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff highly recommend this property
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean room and comfortable. Close to all attractions.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gilbert

Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

George

Liked: Staff & service, amenities
Clean and comfortable room, reasonably priced and not to noisy
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel for your next visit to Niagara Falls.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. If you talk to reception you can get a discount on Breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite close to the falls and fallsview casino will definitely come back
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and super helpful.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy beds, nice pool+sauna
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Joseph

Liked: Staff & service, amenities
Staff were great. Decent hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are what makes is hotel exceptional.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Stayed here the last three years for our March break trip. Clean rooms, hotel restaurant was a great dinner spot.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Efficient checkin, Clean rooms, free parking, great location.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

charlea marie

Liked: Cleanliness, staff & service
great & friendly staff, hotel is outdated but family oriented. lietrally walking distance from skylon tower and niagara falls! the best location!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities
Very nice stay. The hotel was very clean, and the staff were very friendly. Highly recommend staying here.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, newly remodeled room, close to casino
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is a prime location, and clean
Stayed 2 nights in Apr 2026