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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; al fresco dining
Property preview
Blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool, outdoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪3 min walk‬
  • Clifton Hill
    ‪13 min walk‬
  • Horseshoe Falls
    ‪1 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(162 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(272 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Holiday Inn Niagara Falls - By The Falls by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Fallsview Casino. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests love the breakfast and restaurant
  • Steps from Fallsview Casino and 6 minutes by foot from Skylon Tower
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Reviews

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1621 out of 3280 reviews
Rating 8 - Good. 989 out of 3280 reviews
Rating 6 - Okay. 380 out of 3280 reviews
Rating 4 - Poor. 149 out of 3280 reviews
Rating 2 - Terrible. 141 out of 3280 reviews

Reviews

6/10 Okay

Joshua

Travelled with family
I was first assigned to a room next to the elevator on ground floor. It totally blew my mine. I reserved a room with a balcony and it never expected it was like that. But fortunately, after we expressed our disappointment to the staff, we were able to reassigned to another room on the 3rd floor. Overall, I think the property is too old.
Stayed 1 night in Jun 2025

8/10 Good

Andrea, Toronto

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friend and I had a wonderful stay. We were in town for the Avril Lavigne concert on June 4, 2025. The location was right across from the venue (OLG Stage) about a 30 second walk and there were restaurants/shops within walking distance. The check-in process was smooth and the concierge was pleasant to talk to. He provided us with all the information we needed for pool access in case we wanted to make use of it during our stay. Only downsides were that the showers could use an upgrade (although hot water and pressure were excellent), elevators were slow during check-in hour (3 PM - wait), beverage vending machines were taped off and mini-fridge took a long time to get cold. Otherwise - all that we needed for a 1 night stay was perfect and we would definitely stay here again for a quick trip based on our needs.
Stayed 1 night in Jun 2025

10/10 Excellent

sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, nice breakfast, close to attractions
Stayed 4 nights in Jun 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was great. We enjoyed the breakfast and the staff was lovely.
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and quick check in. Nice, clean room, spacious. Outdoor pool was nice with lounge chairs to soak up the sun. Didn’t utilize the indoor pool, sauna and hot tub only because we didn’t have time. Breakfast was good and quick. A great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to falls

Very convenient location - walkable to the falls. Would stay again
Stayed 3 nights in Jun 2025

8/10 Good

Alex

Stayed 3 nights in Jun 2025

8/10 Good

Walid Emile

Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are great, beds are comfy and the pillows are oit of this world !
Stayed 1 night in Jun 2025

6/10 Okay

Samir

Travelled with family
Liked: Staff & service, room comfort
Room was clean but there was a lot of noise even around 2 am. Parking was a bit ackward and behind hotel. Worst was the breakfast starting at 8 am. We could not take breakfast as we had to be somewhere before 8 am. Notmally breakfast starts early around 6 am or 7 am.
Stayed 1 night in Jun 2025

8/10 Good

Mélody

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay! The outside pool is lovely;)
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nancy, Kleinburg

Travelled with partner
Liked: Cleanliness
Nothing that the hotel could control but the room above us kept waking us up with a bouncing ball or heavy shoes on the floor. Always just when we start to fall asleep day and night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordon

Stayed 1 night in May 2025

4/10 Poor

Rushdhan

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Penny

Stayed 2 nights in Jun 2025

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. People were friendly
Stayed 2 nights in Jun 2025

8/10 Good

Arun

Liked: Cleanliness, property conditions & facilities
Great location with parking. Rooms might need some updation. There is no exhaust vents in bathrooms.
Stayed 2 nights in May 2025

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were very friendly and receptive to feedback such as indicating on weekends and busy season that you can go through the pay booth line next door to access the hotel parking lot which was blocked off They even had staff Pilon off parking spaces to saved for guests on busy days The pizza at the restaurant had very little flavour, needed salt or something. Too bad the indoor pool wasn’t a little warmer because with it so humid inside and warm even in hotel hallways the pool was often too cold to get into. Hot tub was nice. The cleaning lady was super nice and friendly: “you come back you get 5th floor. I take care of you.” There was no creamer of coffee mate for the coffee but it was nice to have the option with the keurig cups in our suite. We like our room cool and after we leave it’s warm again by the time we get back. My mom couldn’t very well sit next to the AC while it’s on blowing cold air on her as the chair is right next to it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close and walkable to many places in Niagara. Staff is extremely friendly and helpful. Rooms were great and liked the on-site parking and breakfast included.
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Good value!
Stayed 1 night in Jun 2025

8/10 Good

Tina

Stayed 1 night in Mar 2025