Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; al fresco dining
Indoor pool, outdoor pool
Point of interest
Exterior
Blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(285 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(174 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Holiday Inn Niagara Falls - By The Falls by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Fallsview Casino. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests love the restaurant and breakfast
  • Steps from Fallsview Casino and 6 minutes by foot from Skylon Tower
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Reviews

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1704 out of 3419 reviews
Rating 8 - Good. 1014 out of 3419 reviews
Rating 6 - Okay. 400 out of 3419 reviews
Rating 4 - Poor. 153 out of 3419 reviews
Rating 2 - Terrible. 148 out of 3419 reviews

Reviews

6/10 Okay

Deborah

Good
Stayed 1 night in Sep 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 3 nights in Sep 2025

10/10 Excellent

Huan

Stayed 1 night in Sep 2025

8/10 Good

marleny

Stayed 2 nights in Sep 2025

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access parking, no litter , no syringes,in general - a very well managed property
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
liked that parking was included. short walk to falls and clifton hill area. would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to point out the exceptional staff and management at this location. We arrived with our toddler 2 yr old and the room beside us had become occupied. Occupants were heavy pot smokers, which does not bother us one bit. But with my toddler and how bad our room stank we requested a new room. The moved us immediately and felt it should be noted how professional they were and respectful!! Thank you! We will be back :)
Stayed 1 night in Sep 2025

8/10 Good

Sherry Ann

Liked: Amenities
Staff was courteous and professional.
Niagara Falls US
Niagara Falls Canada
Canada at Falls
Stayed 3 nights in Sep 2025

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was walking distance, great location
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

NONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop notch hotel

Stayed 3 nights in Sep 2025

8/10 Good

Clint Mark

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Victor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stuff was professional and knowledgeable
Stayed 2 nights in Sep 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient for everything. The only problem was they list the falls has a 8 minute walk. It is 8 minutes down a very steep hill. Coming back up it’s 25-30 minutes if you’re in average health.. Not recommend for people not in shape. Granted the hotel can’t control the shape of the hill but a little heads up would have been nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room with plenty of space. Enjoyed Coco’s restaurant for drinks and dinner.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Rohina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with comfy bed and working jetted tub. Nice big space with balcony, close to many attractions
Stayed 1 night in Sep 2025

10/10 Excellent

Kenya, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room was quiet and peaceful. The wood floors are a plus! The bed was cozy and clean and lots of space. The difficult part was the parking.
Stayed 2 nights in Aug 2025

6/10 Okay

Greg

Travelled with partner
Liked: Cleanliness, amenities
It was very load in our room it sounded like some one moving furniture all the time. We never figured out where it was coming from. No microwave in our room was an issue for us. Great location close to the falls and fireworks
Stayed 3 nights in Sep 2025

10/10 Excellent

Ingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Mgk

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Sep 2025

6/10 Okay

KRYSTYNA

Travelled with family
Liked: Staff & service, room comfort

Overpriced and outdated but good location

We stayed at the hotel to attend a concert a few blocks away. The location was ideal with in walking distance to the concert venue, downtown, the falls, etc. Bonus that parking was included. For a one night stay it was pricy. The hotel itself is outdated. The bathroom did not have a vent which was surprising. Good feature that there were no carpets in the room but laminate flooring. We ate once at the restaurant. The service was excellent. The servers and hostess were friendly and attentive. The food was average/below average in quality and taste.
Stayed 1 night in Sep 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025