Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Property amenity
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Interior entrance
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪3 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Place, Cave of the Winds
    ‪16 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Along with 2 restaurants, this hotel has an indoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a hot tub, and self parking. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Our customers tell us they can't get enough of Quality Hotel & Suites At The Falls's great location. During your stay, you're just a quick walk from Niagara Falls State Park. Free breakfast, free WiFi in public areas, and 2 restaurants are available. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Old Falls Street and Niagara Falls Culinary Institute
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Quality Hotel & Suites At The Falls offers its guests an indoor pool and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.
Old Falls St. Burgers - Onsite bistro. Open daily.
We Proudly Brew - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Reviews

Quality Hotel & Suites At The Falls Reviews

6.8

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 1519 reviews
Rating 8 - Good. 347 out of 1519 reviews
Rating 6 - Okay. 322 out of 1519 reviews
Rating 4 - Poor. 225 out of 1519 reviews
Rating 2 - Terrible. 216 out of 1519 reviews

Reviews

6/10 Okay

Mohit

Travelled with family

Location and amenities ok, parking exp. horrible!

The hotel is very close to Niagara Falls State Park with a lot of restaurants around. The breakfast was good and service was good as well. The only issue I faced was parking validation. The guy at the desk validated my parking ticket but when we checked out the hotel, headed out to the parking lot and exited the parking place the ticket didn't work. I called the hotel but the front desk lady was very rude and said we don't care if your parking validation doesn't work. I called the number listed on the parking machine as well but it wasn't answered.
Stayed 2 nights in Jun 2025

8/10 Good

NJ SOS

Liked: Amenities
Stayed 2 nights in Jul 2025

2/10 Terrible

April

Stayed 3 nights in Jun 2025

8/10 Good

Namphuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

JAVIER

Travelled with family
Disliked: Cleanliness, property conditions & facilities
pets in the hotel and restaurant to dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

SHIRISHKUMAR

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Naresh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Naresh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
My stay here made my time in Niagara Falls a memorable experience. Wonderful room, adequate breakfast, and ideally located next to the Falls.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosalie

Liked: Cleanliness, amenities, property conditions & facilities
Perfect! Peaceful night we spend.
Stayed 3 nights in Jun 2025

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Murari Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and good amenities with nicest people
Stayed 2 nights in Jun 2025

6/10 Okay

Patrick

Travelled with family and small children
The properly is in a great location with plenty of food nearby. The rooms are in need of updating and many of the fixtures need to be fixed or replaced i.e. loose sink faucet, broken toilet paper rack, no back on the tv remote...
Stayed 3 nights in Jun 2025

6/10 Okay

Koganambal

Disliked: Cleanliness, staff & service
Room not cleaned properly, breakfast queues too Lind due to few toasters etc
Stayed 3 nights in Jun 2025

2/10 Terrible

Revanth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel just location is good

Very bad interior there was broken shower door and clogged sink. No one came for house keeping even after asking them. Hotel was not clean only thing good was location and breakfast
Stayed 3 nights in Jun 2025

6/10 Okay

Dawn

Liked: Staff & service
Good location, friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Kathryn

Liked: Staff & service

I’ve st

Lots of hair on bathroom floor. Stairs only to first floor where pets were welcome so difficult to get all luggage to the room. Overall it was good for a one night stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 3 nights in Jun 2025

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for

Hotel Location is excellent, within 5 minutes of the falls. Food options were good, breakfast was plentiful and available. The rooms conditions are ok for the price. Only issue was there were no towels in the room when we checked in, but staff took care of issue
Stayed 1 night in Jun 2025

6/10 Okay

Austin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great and low quality

Great location. Great service. Low quality hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was perfect for our family’s needs. We were able to walk to several attractions from this location, such as Niagara Falls state park, Rainforest Cafe, and the Seneca Casino. It was also super convenient to have food places located within the hotel for those late night cravings. The pool was a nice addition, and the staff was kind, allowing us to store our bags before check in time. The continental breakfast was also super nice and filling, as well as convenient. The hotel is located right next to the main downtown area where they hosted several activities and events for the summer. I would highly recommend this hotel for meeting our needs and more.
Stayed 2 nights in Jun 2025

6/10 Okay

Suresh

Travelled with family and small children
Stayed 3 nights in Jun 2025

6/10 Okay

Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Just the only problem with the place is it’s old and needs some updating. The breakfast was not a very good one as well. We went someplace else for breakfast.
Stayed 1 night in May 2025

4/10 Poor

Marcos

Travelled with partner
Disliked: Cleanliness, staff & service
My room was dirty , blankets disgusting , they clean the room every 3 days If you stay only 3 day do not expect that the room will clean , breakfast not really good , the only redeemable thing is that you can wak easily to the falls is just 6 min away walking and you have to pay 20 dollars for parking for each night that you staying
Stayed 3 nights in Jun 2025

4/10 Poor

Nitin

Travelled with family and small children
Disliked: Cleanliness, staff & service
.
Stayed 1 night in Jun 2025