Quality Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Room, 2 Queen Beds, Non Smoking
Indoor pool
Lobby
Suite, Multiple Beds, Non Smoking | Living area
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5234 Ferry Street, Niagara Falls, ON, L2G1R5
  • Place, Clifton Hill
    ‪5 min walk‬
  • Place, Niagara SkyWheel
    ‪5 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪10 min walk‬

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 King Beds, Suite, Nonsmoking, Upgrade

  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

Exterior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Quality Inn & Suites

An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a microwave in a common area, a 24-hour front desk, and express check-out.
Quality Inn & Suites offers 84 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you're just a quick walk from Clifton Hill. You'll find features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a gift shop, a multilingual staff, and an ATM
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Clifton Hill and Niagara SkyWheel
Quality Inn & Suites offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Quality Inn & Suites. Parking is available for a fee. A complete renovation of Quality Inn & Suites was completed in March 2026.

This Niagara Falls hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Hooters Niagara - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Hooters Niagara

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Renovated entire property - March 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Niagara Falls
Quality Niagara Falls
Quality Inn & Suites Hotel
Quality Inn & Suites Niagara Falls
Quality Inn & Suites Hotel Niagara Falls

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 227 out of 1007 reviews
Rating 8 - Good. 241 out of 1007 reviews
Rating 6 - Okay. 225 out of 1007 reviews
Rating 4 - Poor. 145 out of 1007 reviews
Rating 2 - Terrible. 169 out of 1007 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Schelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stop was great locations , incredible and the breakfast is okay
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. Good price clean room great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

brittany n

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful and it’s right in the middle of everything so you can walk to everything and it’s so nice! staff was very nice and took such good care of me and i appreciate it as i am american and i was out of the country so thank you for that!! Very clean place and the breakfast they serve was good and they had a lot of choice to choose from!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed at exterior room. the room was renovated, clean and spacious. the location is amazing. loved our stay.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Candice

Liked: Staff & service
The hotel is fine. Hotel recently did renovations, super chilly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
For the price, the room was clean and central location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and comfortable
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Rajvir

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

anna louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Clean room kinda new, not bad for the price. Overall, we love it.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ashley

Liked: Cleanliness
Room was clean and staff were very friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New renovated rooms. I understand that they charge $20 for parking as it is very close to all attractions and business is business. However, There should be free or at least discounted parking for guests. Otherwise, everything is good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and enjoyed our vacation
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is temporarily closed and we didn't experienced. Breakfast is great, my kids love it
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Sara

Amenities, pool was close
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Amenities
hotel is in a good location, close to the action. the pool was not usable and no one told us, had our suits ready to go which was a disappointment.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay and good enough for our trip
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Joshua

Liked: Staff & service
Disliked: Cleanliness
Great location.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Jessica

Liked: Cleanliness, amenities
The room was okay. wish it had a bathtub. There was a homeless person hiding in the stairway at night at the motel side
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the room and it was quiet, the air conditioner was ok, l like it cold in the room but couldn't feel the cold unless I was right up by the window
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Rebecca Warain

Room is clean , staff at the reception and housekeeping boy are good Only the breakfast room is too small.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Amenities
Stsff was amazing, room was decent
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

AFRO Weddind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem we had was the television programing system it was hard to use and the reception was not that good.
Stayed 1 night in Apr 2026