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Quality Inn & Suites

2.5 star property

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Premium bedding, desk, iron/ironing board, free cots/infant beds
Suite, Multiple Beds, Non Smoking
Premium bedding, desk, iron/ironing board, free cots/infant beds
View from property
Free daily full breakfast

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
5234 Ferry Street, Niagara Falls, ON, L2G1R5
  • Place, Clifton Hill
    ‪5 min walk‬
  • Place, Niagara SkyWheel
    ‪5 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

View all photos for Exterior Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Exterior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Quality Inn & Suites

This smoke-free hotel features an indoor pool, self parking, and a 24-hour front desk. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a computer station, express check-out, and a lobby fireplace.
Quality Inn & Suites offers 59 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you're just a quick walk from Clifton Hill. You'll find features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a computer, a multilingual staff, and a lobby fireplace
  • Within a 10-minute walk of Clifton Hill and Skylon Tower
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Hooters Niagara - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Hooters Niagara

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In a national park

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 29 2026 to March 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from October 22 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Hallway
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Niagara Falls
Quality Niagara Falls
Quality Inn & Suites Hotel
Quality Inn & Suites Niagara Falls
Quality Inn & Suites Hotel Niagara Falls

Quality Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 196 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 224 out of 1000 reviews
Rating 4 - Poor. 158 out of 1000 reviews
Rating 2 - Terrible. 179 out of 1000 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, amenities
All was peefect
Stayed 2 nights in Nov 2025

2/10 Terrible

Sandra

Stayed 1 night in Nov 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Undergoing renovation but a lot of the work is really rough. The room we were in was renovated but a lot of the furniture was is fairly banged up, sink was oddly low and generally not in great shape especially if recently renovated.
Stayed 1 night in Nov 2025

10/10 Excellent

Latoya

Stayed 2 nights in Nov 2025

2/10 Terrible

sergio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no breakfest options bed are like rocks
Stayed 1 night in Nov 2025

2/10 Terrible

Katty

Business traveller
Disliked: Cleanliness, property conditions & facilities
The hall way where go to my room was very dark and scared at the night time because they didn’t set up the lights in the hall way. And the room has No phone and Microwave as well! But their booking room price was almost like 4stars hotel level. Expensive and poor quality!!! I would not go there any more.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Very nice people clean
Stayed 1 night in Nov 2025

8/10 Good

Kaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the heat worked perfectly :)
Stayed 1 night in Oct 2025

4/10 Poor

Sally

Disliked: Cleanliness, room comfort
The room looked good . But I left my food on table found it covered with ants in the morning. The noise was crazy either from street or second door . Who were blasting tv till 5 am It was a horrible experience. The mattress wasn’t comfortable at all. The room was renovated and the washroom as well . But the ants and noise were deal breaker for me
Stayed 1 night in Oct 2025

2/10 Terrible

Shane

Stayed 1 night in Nov 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

hiba

Travelled with family
Sofa bed was not comdortable,.king.bed comfy and clean. Bathroom clean, carpet.needs to be changed.
Stayed 2 nights in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good Just wasn’t please being told that parking was extra
Stayed 2 nights in Oct 2025

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente si quieres viajar con niños, esta a 5 minutos caminando a Clifton Hill y a 13 minutos caminando al parque Victoria donde se ven las cataratas y se pueden ver las cataratas iluminadas. En resumen , buena opción pero si se debe especificar en el anuncio que no incluye estacionamiento gratuito. Osea que si hay estacionamiento pero que se debe pagar . Nosotros pagamos por 1 dia completo 22 Cad incluido taxes.
Stayed 1 night in Oct 2025

8/10 Good

Joshua

Liked: Staff & service
Disliked: Cleanliness
Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and enjoyed our vacation
Stayed 4 nights in Sep 2025

8/10 Good

Salvacion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location. Near and walkable to most of the tourist spot. Thank you for accommodating our request and we had a nice stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay and good enough for our trip
Stayed 2 nights in Sep 2025

6/10 Okay

Pinay farmer

Travelled with family and small children
Disliked: Cleanliness, staff & service
The customer service was terrible she was so busy talking on her phone hiding behind door before she entertain us. I was dissapointed because i did not know that the one i booked is outside the hotel "exterior" so its like we are sleeping in the motel its not clean at all . I have 2 kids with me i wanted to upgrade or change room but the attendant is not being helpful she left us and keep talking with her phone. I will never go back to this hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holes in the sheets hair in the bed was not happy did not stay. Got a refund hotel.com help me out with that not the hotel.
Stayed 1 night in Oct 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Staff were very friendly and respectful, everything was clean. For the negative points I would say that the rooms need a better air system since we can't open the windows, the lack of oxygen during my sleep made me wake up with a strong dizziness every morning until I went to the first floor were the air from outside gave me the oxygen my head needed. For breakfast I would say to add hard-boiled eggs as another breakfast option because omelette or pancakes as main option after the second day it's tiring.
Stayed 3 nights in Sep 2025

8/10 Good

Yussuf

Stayed 1 night in Sep 2025