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Sheraton Niagara Falls

4.0 star property

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Photo gallery for Sheraton Niagara Falls

View from property
Lobby
Suite, 1 King Bed
Suite, 1 Double Bed | Living area
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
300 3rd St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    ‪1 min walk‬
  • Niagara Falls State Park
    ‪6 min walk‬
  • Maid of the Mist
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(5 reviews)
  • 58 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(77 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(140 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Seneca Niagara Resort & Casino

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, (3410)
The price is €167
for 1 room
includes taxes & fees
20 Jul - 21 Jul
Seneca Niagara Resort & Casino

About this property

Sheraton Niagara Falls

Hotel with 2 hot tubs, steps from Seneca Niagara Resort & Casino
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Niagara Falls offers 391 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Niagara Falls. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. Enjoy features like an indoor pool, a restaurant, and a 24-hour gym.
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served weekdays for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Seneca Niagara Resort & Casino and 7 minutes by foot from Niagara Falls State Park
Sheraton Niagara Falls offers its guests 2 hot tubs, an indoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 11153 square feet (1036 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Sheraton Niagara Falls. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM and 11:00 AM.
Sheraton Niagara Falls has a restaurant on site.
Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Uncovered parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 9.95

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 22 for adults and USD 22 for children
  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Sheraton Niagara Falls Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 504 out of 1012 reviews
Rating 8 - Good. 225 out of 1012 reviews
Rating 6 - Okay. 132 out of 1012 reviews
Rating 4 - Poor. 75 out of 1012 reviews
Rating 2 - Terrible. 76 out of 1012 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janelle

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great amenities for anyone.

Stayed 1 night in Apr 2025

10/10 Excellent

Jacklyn

Travelled with family
Liked: Staff & service, amenities
Great service at our arrival. She was kind and very helpful!
Stayed 1 night in Apr 2025

8/10 Good

Lacie

Stayed 1 night in Dec 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away

Our stay was perfect. Close to everything we wanted to do.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Staff & service, amenities
Renovations going on, restaurants closed. The staff was very friendly. The pool and gym areas are very nice.
Stayed 1 night in Apr 2025

8/10 Good

Amy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great pool, rooms are okay, old but functional.
Stayed 1 night in Mar 2025

10/10 Excellent

Tammi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance and training needs a little love.
Stayed 2 nights in Mar 2025

8/10 Good

Paul, Aurora

Business traveller
Liked: Cleanliness, staff & service, amenities
Great service. Informative and supportive front desk staff. Beds are super comfortable. Hotel is worn and tired but very clean.
Stayed 1 night in Mar 2025

6/10 Okay

christina

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The pictures on the site are not what the rooms look like, they need to be updated
Stayed 3 nights in Mar 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service
Rooms were outdated but had a lot of fun in the pool area with the kids.
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025

6/10 Okay

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities
The toilet flap needed to be replaced. Tank did not fill up with water unless you jiggled the handle. Water pressure and temperature of the shower awful. Water would go from warm to cold and then to extremely hot!
Stayed 1 night in Mar 2025

2/10 Terrible

Brunilda

Travelled with family, Business traveller
Disliked: Staff & service
Checked into the room. There was construction. Which staff did not advice if. The whole entire time trying to rest noisy construction in room below or above us. Loud hammering, sawing, banging. Very disconcerting. I called front desk and all they said was they were having room constructions. We check out 3 hours later...couldn't take the loud atmosphere. Making us feel valued less of. Spending money on a room that we could not enjoy. While/also a 200 dollar hold. That we knew nothing about until we checked in. Hopefully, they will release my 200 hold soon
Stayed 1 night in Mar 2025

4/10 Poor

George Jr

Travelled with family
Liked: Amenities
Disliked: Staff & service
This would be the second time i have stayed at this hotel where the pool area every rule was being broken alchol in the pool area patents drunk not watching kids at all little kids jumping in the hot tubs like it is a pool no parents around food in the pool kids eating food in hot tub kid's throwing footballs in the hot tub where someone got hit with it the tv in my room would not stay on kept shutting on and off when staff members came threw and seen well over 20 kids in one hot tub and never said a word to anyone of the kids in the hot tub and couldn't say anything too a parent cause there were none around every rule that was given was broken and rooms to stay at this hotel are not cheap to have to deal with that
Stayed 2 nights in Mar 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the border. Walking distance.
Stayed 2 nights in Mar 2025

6/10 Okay

Marian

Stayed 3 nights in Mar 2025

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time staying here for a cheer competition. Easy access to the convention center and lots of food options close by
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff, Westland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the family!
Stayed 1 night in Mar 2025

2/10 Terrible

Tim

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
5 th floor smelled horrible Woke up with mouth full of dust from all the remolding. Place was old and dirty. Should have never had booked rooms on that floor. Worst hotel ever
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025