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Sheraton Niagara Falls

4.0 star property

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Photo gallery for Sheraton Niagara Falls

Restaurant
Restaurant
Lobby
Indoor pool
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
300 3rd St, Niagara Falls, NY, 14303
  • Place, Seneca Niagara Resort & Casino
    ‪2 min walk‬
  • Place, Niagara Falls State Park
    ‪5 min walk‬
  • Place, Maid of the Mist
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(82 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(163 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.4 out of 10
Very good
(6 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Niagara Falls

Hotel with 2 hot tubs, steps from Seneca Niagara Resort & Casino
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Niagara Falls offers 391 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Niagara Falls. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served weekends for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Seneca Niagara Resort & Casino and 9 minutes by foot from Niagara Falls State Park
Sheraton Niagara Falls offers its guests 2 hot tubs, an indoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 11153 square feet (1036 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Sheraton Niagara Falls. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekends from 7:00 AM and 11:00 AM.
Sheraton Niagara Falls has a restaurant on site.
Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 21.60 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Lift (112 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 10.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 22 for adults and USD 22 for children
  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Sheraton Niagara Falls Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 554 out of 1062 reviews
Rating 8 - Good. 232 out of 1062 reviews
Rating 6 - Okay. 134 out of 1062 reviews
Rating 4 - Poor. 77 out of 1062 reviews
Rating 2 - Terrible. 65 out of 1062 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Siddharthan

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the casino which gives you something to do at night. Within walking distance of everything! Great location!
Stayed 2 nights in Sep 2025

8/10 Good

Karla Michelle Medina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

8/10 Good

Leticia

Stayed 1 night in Sep 2025

10/10 Excellent

Carmen H Paredes

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

jerrold

Liked: Cleanliness, property conditions & facilities
bar and restaurant clean walking
Stayed 2 nights in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Always like to stay here to enjoy the casino across the street
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Efrain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls very thin I could hear the neighbor talking at 6am
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2025

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Starbucks and rainforest cafe on property
Stayed 2 nights in Sep 2025

10/10 Excellent

Tarae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect,within walking distance to everything! Room was comfortable and clean too!
Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Stayed 2 nights in Jul 2025

8/10 Good

Janice

Stayed 3 nights in Aug 2025

8/10 Good

Latarsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed rhe convenience how close the Falls was to the hotel. What I disliked was the strong smell of smoke coming from the Casino. When you first entered the hotel lobby the smrll took my breath away. The filtration system could be a lot better. Overall, the rooms were clean and the staff was very polite.
Stayed 1 night in Aug 2025

4/10 Poor

Sahil

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good: The receptionist was nice and we were able to get early check-in but were charged $40 + taxes for it. The location was very convenient and walking distance to many restaurants and Niagara falls. Bad: The room was really dated. The AC/HVAC unit made so much sound whenever its compressor would run. I don’t know why we were given the room farthest possible from the elevators that it took a good long walk to reach the elevators. The shower only has some pressure on one setting that has half the holes blocked.
Stayed 1 night in Sep 2025

8/10 Good

Jillian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
This is a great hotel if you have children! There is an arcade, outdoor games such as corn hole and checkers on the sidewalk, Starbucks, Rainforest cafe, a large fish tank and a great pool. Walking distance to Niagara Falls and a beautiful lively street with shops, food trucks and vendors. Friday nights in the summer there are outdoor concerts and fireworks. The room was an average hotel room but there are signs up that they are renovating and updating the rooms. The staff at check in and check out were average. I called the hotel right after booking through Expedia to confirm reservations and was hung up on 3 different times. They clearly did not care to hear that I had booked through Expedia which was a bit frustrating. Overall the stay itself was great, the hotel offered everything we needed and our family thoroughly enjoyed it!
Stayed 1 night in Aug 2025

6/10 Okay

Joe

Liked: Staff & service, property conditions & facilities
Bit run down - needs a refresh.
Stayed 3 nights in Aug 2025

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yailin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2025

10/10 Excellent

Raghav

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and walkable distance to the falls. The Rainforest Cafe within the property had decent food
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the private floor experience. I wised there was more food on the floor as it was gone as soon as it came out.
Stayed 1 night in Aug 2025

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

2/10 Terrible

Diane

Travelled with family
Liked: Amenities
We couldn’t use our restroom for a day and a half. Wa were told someone would be right up and never came, had to keep going down stairs to use the restroom and was never gave an option to switch rooms
Stayed 2 nights in Aug 2025