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5.0 out of 5

"Good position, close to the falls. Good facilities and helpful staff. " More

By a verified traveller on Tue 20 Aug 2019

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Hotel Description

Sheraton Niagara Falls's good location gets good marks from our customers. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. Free WiFi in public areas, 3 restaurants and an indoor pool are available. This 4-star hotel has 391 rooms. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, cable TV and fridges
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the helpful staff and the area's walkability
  • Steps from Seneca Niagara Resort & Casino and 10 minutes on foot from Observation Tower
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Concierge level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Concierge level)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Concierge level, 1 King or 2 Queen)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Niagara Falls ratings based on 1 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Niagara Falls

Family (1)
5 out of 5
Good position, close to the falls. Good facilities and helpful staff.

Posted by on 20 Aug 2019

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About the Sheraton Niagara Falls

Location 300 3rd St, Niagara Falls, NY 14303

Property Features

Sheraton Niagara Falls offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 11153 square feet (1036 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and vending machine are also featured at the business-friendly Sheraton Niagara Falls. Parking is available for a fee. This 4-star Niagara Falls hotel is smoke free.

  • 391 guestrooms or units
  • 3 dining venues
  • 11153 sq ft of conference space
  • 1036 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (42.1 km / 26.2 mi)
  • Train station: Niagara Falls Station (2.8 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Niagara Falls offers 391 forms of accommodation with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Premium cable televisions are provided. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cots (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Sheraton Niagara Falls has 3 restaurants serving breakfast, lunch and dinner.

Rainforest Cafe – This restaurant specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Starbucks Cafe – This café specialises in American cuisine and serves lunch, dinner and light fare. Open daily.

The Corner Deli – This delicatessen serves lunch and light fare. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lb
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 10.75 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.75 and USD 19.95 for adults, and USD 8.75 and USD 8.75 for children (approximately)
  • Self-parking fee: USD 21.60 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Falls Niagara Falls NY Hotel
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Niagara Falls NY
  • Sheraton Falls Niagara Falls
  • Sheraton At The Falls Hotel Niagara Falls
  • Sheraton Niagara Falls Hotel
  • Sheraton at the Falls Niagara Falls NY
  • Sheraton at the Falls
  • Sheraton Niagara Falls Hotel
  • Sheraton Niagara Falls Niagara Falls
  • Sheraton Niagara Falls Hotel Niagara Falls

You should know

  • Pool access available from 9:00 AM to 11:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.