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Staybridge Suites Niagara-On-The-Lake by IHG

3.0 star property

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Photo gallery for Staybridge Suites Niagara-On-The-Lake by IHG

Shopping centre
Indoor pool, open 7 AM to 11 PM, pool loungers
Lobby sitting area
Exterior
1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
524 York Road, Niagara-on-the-Lake, ON, L0S 1J0
  • Niagara College Niagara-on-the-Lake Campus
    ‪15 min walk‬
  • Outlet Collection at Niagara
    ‪18 min walk‬
  • Château des Charmes
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

Room amenity

Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Room amenity

Studio Suite, 1 Queen Bed, Kitchen

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, Kitchen

Room amenity

Standard Room, Kitchen

  • 37 sq m
  • Sleeps 3
  • 1 Twin Bed

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About this property

Staybridge Suites Niagara-On-The-Lake by IHG

Hotel with free breakfast, near Niagara College Niagara-on-the-Lake Campus
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, concierge services, and dry cleaning.
Staybridge Suites Niagara-On-The-Lake by IHG offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Staybridge Suites Niagara-On-The-Lake by IHG. During your stay, you'll be within walking distance of Niagara College Niagara-on-the-Lake Campus. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and mini golf
  • Guests have great things to say about the breakfast and the helpful staff
  • 15 minutes by foot from Niagara College Niagara-on-the-Lake Campus and a 3-minute drive from Outlet Collection at Niagara
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Niagara-On-The-Lake by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Staybridge Suites Niagara-On-The-Lake by IHG. Free self parking is available.

This 3-star Niagara-on-the-Lake hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • Wine tours

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Niagara-on-the-lake Aparthotel
Staybridge Suites Niagaraonth
Staybridge Suites Niagara on the lake
Staybridge Suites Niagara-On-The-Lake by IHG Hotel
Staybridge Suites Niagara on the lake an IHG Hotel
Staybridge Suites Niagara-On-The-Lake by IHG Niagara-on-the-Lake

Staybridge Suites Niagara-On-The-Lake by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 799 out of 1003 reviews
Rating 8 - Good. 160 out of 1003 reviews
Rating 6 - Okay. 25 out of 1003 reviews
Rating 4 - Poor. 10 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Mar 2025

10/10 Excellent

MARJORIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in niagara on the lake

excellent room with living room and kitchen
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated in the wine region allowing for easy access to all the wineries.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maritess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room has a kitchen which was very convenient. It was clean. Nice place to stay
Stayed 4 nights in Nov 2024

10/10 Excellent

ARJUN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Stayed on the Staybridge side.heated Indoor Pool is great during winter.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

8/10 Good

Kelly

Stayed 2 nights in Dec 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to all of the attractions.
Stayed 1 night in Dec 2024

10/10 Excellent

Linet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Oladiti

Stayed 7 nights in Dec 2024

10/10 Excellent

Flor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great Nice Clean the staff is great. I highly recommend it. Breakfast included variety is delicious.
Stayed 8 nights in Dec 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility. Loved the beds, the breakfast and it was very quiet. Fantastic location near the Niagara fashion outlets and quick easy drive to Niagara Falls. Would definitely stay again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from Check-in to Check-out was fabulous !! All the staff were friendly & helpful. The suite was spacious, clean well appointed and had everything you need in the kitchenette! The pool was great, the grandkids loved it !! I will definitely stay here again in the future!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing time

My husband and I stayed here to celebrate New Year’s Eve at niagara on the lake. Staybridge hotel was perfect. Felt like being at home. Everything we needed was there very clean and comfortable hotel. Staff was very friendly and helpful. We will stay here again in the future.
Stayed 2 nights in Dec 2024

6/10 Okay

John

Stayed 1 night in Dec 2024

8/10 Good

Omar Kabir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall is very clean and well kept. All the staff working there as extremely friendly and welcoming. The rooms are spacious and clean, they provide you with everything that you would need to be comfortable. A few reasons why I didn’t give them 5 stars: -The kettle in the room was extremely dirty. - The coffee machine in the room was SO old and outdated. Every hotel I have stayed at in the past couple of years have updated their machines to Keurig or Nespresso - The breakfast was disappointing, like very disappointing. Literally very very few options.
Stayed 4 nights in Dec 2024

8/10 Good

Luke

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice tidy property with friendly staff, found someone else clothes in the drawers and conditioner was empty in shower. Nice room however, would recommend
Stayed 3 nights in Dec 2024

2/10 Terrible

Barbara

Stayed 2 nights in Dec 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to this property three times now. The rooms are spacious, clean and comfortable. They are stocked with everything we need...especially for cooking. The staff ate friendly and the breakfast is lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

Verity

Stayed 1 night in Dec 2024

8/10 Good

monther

Travelled with family
Liked: Cleanliness
The breakfast was Ander the average
Stayed 1 night in Dec 2024