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SureStay Plus Hotel by Best Western Niagara Falls East

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Niagara Falls East

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Property amenity
Free daily buffet breakfast
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
9100 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Niagara Aerospace Museum
    ‪18 min walk‬
  • Place, Fashion Outlets of Niagara Falls
    ‪20 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪11 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪18 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Niagara Falls East

Hotel in Niagara Falls with free breakfast and a 24-hour business center
A 24-hour business center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
SureStay Plus Hotel by Best Western Niagara Falls East offers 69 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western Niagara Falls East. During your stay, you'll be within walking distance of Fashion Outlets of Niagara Falls. Features include free WiFi in public areas and free self parking, plus a 24-hour business center. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a 24-hour business center, convenience store, and a computer
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 12 minutes by car from Clifton Hill and 14 minutes from Fallsview Casino
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Niagara Falls East. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Niagara Falls East was completed in June 2020.

This Niagara Falls hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2009
  • Renovated entire property - June 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

6 Niagara Falls Ny
Motel 6 Niagara Falls Ny
A1 Motel
Motel 6 NIAGARA FALLS NY
Surestay Plus By Niagara Falls
SureStay Plus Hotel by Best Western Niagara Falls East Hotel

Reviews

SureStay Plus Hotel by Best Western Niagara Falls East Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 338 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

Reviews

10/10 Excellent

STEPHANY

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for my family, I had my dog with us and the green area outside served us well. Staff is friendly and room was clean!
Stayed 1 night in Sep 2025

6/10 Okay

renato

Travelled with family, Travelled with group
Disliked: Amenities
Food in the hotel has limited choices. Place or property seems not keep well…seems dirty
Stayed 2 nights in Sep 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Srinivas

Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Great breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Philadelphia

Stayed 2 nights in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l was surprised at how small my room was. Just one queen bed. But then it really was fine for just me! I stayed 2 nights. Big tv,fridge,microwave,updated room. Comfortable bed and nice shower! Had trouble operating the tv remote,so i just watched NBC! Typical breakfast whoch was fine. Friendly staff. I would stay there again!
Stayed 2 nights in Sep 2025

8/10 Good

Muhamed

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly ,clean room
Stayed 1 night in Sep 2025

2/10 Terrible

Leticia

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie, Chippewa Falls

Travelled with group
Liked: Amenities
Didn't like not really a patio area or a pool but otherwise was clean, quiet inside hotel. 1 hotel key ended up not working but it was fine. Next door on Sat was extremely noisy from a party but thankfully it was done by like 730 pm as everything was vibrating from the noise. Breakfast had nice variety including eggs, sausage, muffins, waffles, bread, yogurt, cereal, coffee, tea, apple and orange juice. Staff was very attentive. Overall very happy with stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Muhammad Obaid

.
Stayed 1 night in Sep 2025

8/10 Good

JANEEN, Amherst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jerry, Hanover

Stayed 1 night in Sep 2025

10/10 Excellent

SHAO CHUN

Stayed 1 night in Sep 2025

2/10 Terrible

Randy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not use this company again in the future.
Stayed 4 nights in Sep 2025

8/10 Good

Therese, Sacramento

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytning was fine. Here are a couple of suggestions.. 1. Explain when/why sheets and towels are not changed daily. Not an issue for me but some travelers are unaware of this practice. 2. The light/vent fan in room 123 is very, very loud. I did not even turn the light when I woke up in the even because I did not want to wake my companion. Changing fan or a night light in bathroom would help. 3. There are no shades or filtering curtains on windows. It is nice to get natural light, but one cannot open the curtains without compromising their privacy and or without blinding sunlight coming in! Shades or filtering curtains would help! Otherwise, all good!
Stayed 2 nights in Sep 2025

8/10 Good

Julie

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure why this hotel doesn’t have higher average ratings. I consider it to be the best value of any I’ve stayed in. They have a small army of super friendly and helpful staff and the room very clean and fresh. B’fast was great too. Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrey, Richmond Hill

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK!
Stayed 1 night in Jun 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2025

6/10 Okay

Irma

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ataff
Stayed 1 night in Aug 2025

6/10 Okay

srinivas

Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 2 nights in Aug 2025

6/10 Okay

Mehmet

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was generally good, but the overall quality of the hotel was very low, and apart from being close to Niagara Falls, it had no features that justified the money we paid.
Stayed 1 night in Aug 2025