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Best Western Niantic - New London/Mystic Area

2.5 star property

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Photo gallery for Best Western Niantic - New London/Mystic Area

Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Daily self-service breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
265 Flanders Road, Niantic, CT, 06357
  • Place, Flanders Plaza Shopping Center
    ‪12 min walk‬
  • Place, Hole-in-the-Wall Beach
    ‪6 min drive‬
  • Place, Rocky Neck State Park
    ‪8 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(23 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(29 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Niantic - New London/Mystic Area

Hotel in Niantic with a 24-hour fitness center and a seasonal outdoor pool
Along with a 24-hour fitness center, this hotel has a seasonal outdoor pool and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Niantic - New London/Mystic Area offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niantic hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
During your stay at Best Western Niantic - New London/Mystic Area, you'll be within walking distance of Flanders Plaza Shopping Center. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Self-serve breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 15 minutes by foot from Flanders Plaza Shopping Center and a 3-minute drive from Cedar Ridge Golf Course
  • Dogs welcome for a fee (restrictions apply)
Best Western Niantic - New London/Mystic Area offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and a meeting room are available. The business-friendly Best Western Niantic - New London/Mystic Area also features a vending machine, laundry facilities, and pool umbrellas. Self parking is free.

Smoking is allowed in designated areas at this Niantic hotel.

For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 22 and close September 04.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Niantic Motel
Niantic Motel
Best Western Niantic Inn
Niantic New London Mystic Area
Best Western Niantic New London/Mystic Area
Best Western Niantic - New London/Mystic Area Hotel
Best Western Niantic - New London/Mystic Area Niantic
Best Western Niantic - New London/Mystic Area Hotel Niantic

Reviews

Best Western Niantic - New London/Mystic Area Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 282 out of 420 reviews
Rating 8 - Good. 86 out of 420 reviews
Rating 6 - Okay. 33 out of 420 reviews
Rating 4 - Poor. 8 out of 420 reviews
Rating 2 - Terrible. 11 out of 420 reviews

Reviews

10/10 Excellent

Alexander, Clifton

Stayed 2 nights in May 2025

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean hotel. Staff was extremely friendly and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Carolyn

Stayed 1 night in Jul 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Best

Morale throughout staff was impressive. Management was impressive: we had a problem and they addressed the situation, corrected the problem. The entire operation is very clean and well-maintained. The luggage rolling carts are very helpful and they have enough! The elevator is great and it plays the opening 2 notes of Somewhere Over the Rainbow.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sean Patrick

Travelled with family
Liked: Amenities
Great
Stayed 2 nights in Jul 2025

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful facility, upgraded, and helpful staff. Parking was a little hit or miss but not bad!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jean-Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau séjour

Chambre propre et récente. Pas de tapis donc c’est une bonne chose. Déjeuner avec une belle variété. Piscine extérieure propre et bien située.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet and clean
Stayed 1 night in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay provided everything we needed. Breakfast in the morning was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new motel. Beautiful pool. Convenient to hi-way 95. Breakfast was good and beds are very comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We really have enjoyed our stay at the Best We
Stayed 2 nights in Jul 2025

4/10 Poor

Carolyn

Travelled with pets
Liked: Cleanliness
I only got a room here to have somewhere cold to sleep at night local to my family beach house that my dog was welcome. I also planned to sleep the last day prior to driving 6-8 hours home. The one thing that was an issue was the AC. It seemed to rarely kick on and kept kicking the heat on without me even touching the thermostat. So that was frustrating, up and down all night trying to mess with the AC. I was moved rooms for my last not even full day there and the AC was still a hassle. I didn’t get but an hour of sleep before driving home. The room I was moved to the AC made a loud double clicking noise both in the front room and bedroom everytime it kicked on. It woke me up right as I fell asleep which was beyond frustrating when I just needed to sleep that day for a few hours. I gave up after one hour of sleep before leaving and regretted even moving rooms for a few hours. Otherwise, it was very clean and newly renovated. Definitely the nicest most updated best western I have stayed at but the AC situation made it more frustrating than comfortable. If you enjoy a cold environment to sleep then you will be disappointed- 68 degrees is basically what it allowed from what I was told. I couldn’t sleep with the loud thermostat noise at all for the time I needed to sleep the most, before driving.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean and updated. It was also very convenient. What could make it better would be free water in the room. For the price, I should not have had to pay $3.00 for a bottle of Poland Spring.
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were kind and we got in our room promptly
Stayed 1 night in Jun 2025

6/10 Okay

Summer

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Maria L

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was ok except no coffee, pot was covered up and out of order. Could barely hear the person at front desk, it was so loud in the room attached to lobby kept having to ask what did you say. Room was decent, bed was uncomfortable for my taste way too soft. Pool was very clean, no shade not even a umbrella for tables. The restroom/ shower for the pool area was strange. No door just a curtain to pull back. Not safe to me. First night there no hot water. Complained and they say they would check into it. We weren't the only ones. About 2 hours later finally got hot water, but they never came up or called us. We had to keep trying the water. Very unacceptable breakfast the first morning. Came down 45 minutes after breakfast started and nothing. No coffee, no waffle mix, few pieces of bread, no plates, no cups. I went to front desk and they were like the person that runs it is late you'll have to wait. Come on someone has to know how to do something, you have all these people waiting and can't do anything. One of reasons we booked here was the full buffet breakfast, wasnt expecting a great breakfast isnt my first time at a hotel buffet, but was expecting something. Finally about another 30 minutes we started getting food. Personal note no sugar free syrup. Close to Mystic Area about 15min drive, that was a plus. Had a Starbucks right at the end of driveway, if you perfer a coffee place.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jul 2025

8/10 Good

bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and friendly. The property was easily accessible from 95. The room was spacious, clean and conducive to relaxation. The parking lot is graded in such a manner that if
Stayed 1 night in Jul 2025

10/10 Excellent

Xavier

Stayed 1 night in Jul 2025