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Best Western Niantic - New London/Mystic Area

2.5 star property

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Photo gallery for Best Western Niantic - New London/Mystic Area

Lobby
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Reception
Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed) | Private kitchenette
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
265 Flanders Road, Niantic, CT, 06357
  • Place, Flanders Plaza Shopping Center
    ‪12 min walk‬
  • Place, Cedar Ridge Golf Course
    ‪2 min drive‬
  • Place, Foxwoods Resort Casino
    ‪25 min drive‬
  • Airport, Montauk, NY (MTP)

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(24 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(29 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

10.0 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Walk in Shower, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Whirlpool, Microwave And Refrigerator, Shower Only

  • Sleeps 4

Larger 1 King Bed Room with Shower Microwave Refrigerator Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Accessible, Walk In Shower, Non Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Refrigerator, Shower Only

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Kitchenette, Sofabed, Shower Only

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Shower Only

  • Sleeps 4

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About this property

Best Western Niantic - New London/Mystic Area

Hotel in Niantic with a 24-hour fitness center and a seasonal outdoor pool
Along with a 24-hour fitness center, this hotel has a seasonal outdoor pool and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Niantic - New London/Mystic Area offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niantic hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
During your stay at Best Western Niantic - New London/Mystic Area, you'll be within walking distance of Flanders Plaza Shopping Center. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Self-serve breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 15 minutes by foot from Flanders Plaza Shopping Center and a 3-minute drive from Cedar Ridge Golf Course
  • Dogs welcome for a fee (restrictions apply)
Best Western Niantic - New London/Mystic Area offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and a meeting room are available. The business-friendly Best Western Niantic - New London/Mystic Area also features a vending machine, laundry facilities, and pool umbrellas. Self parking is free.

Smoking is allowed in designated areas at this Niantic hotel.

For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 22 and close September 04.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Niantic Motel
Niantic Motel
Best Western Niantic Inn
Niantic New London Mystic Area
Best Western Niantic New London/Mystic Area
Best Western Niantic - New London/Mystic Area Hotel
Best Western Niantic - New London/Mystic Area Niantic
Best Western Niantic - New London/Mystic Area Hotel Niantic

Best Western Niantic - New London/Mystic Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 307 out of 451 reviews
Rating 8 - Good. 91 out of 451 reviews
Rating 6 - Okay. 34 out of 451 reviews
Rating 4 - Poor. 8 out of 451 reviews
Rating 2 - Terrible. 11 out of 451 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sally

Travelled with partner
Liked: Cleanliness, staff & service
bathroom needs more counter space
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

4/10 Poor

JANICE, RIVA

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I have a disability. The broken elevator was more than an convenience. The person playing with her dog at 2 am was disruptive. It was very noisy.
Stayed 1 night in Sep 2025

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service overnight
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness
Clean, quiet. Polite staff
Stayed 1 night in Sep 2025

10/10 Excellent

Venkata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with good breakfast options. Courteous staffing
Stayed 2 nights in Aug 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, room comfort

Line elevator out of service

The lone elevator was not working. This was a major inconvenience for us as we are not as nimble as we used to be and getting around was burdensome. An apology was offered by staff but nothing else.
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Very clean room. Close to shopping and restaurants.
Stayed 1 night in Sep 2025

6/10 Okay

Roseanne

Stayed 1 night in Aug 2025

4/10 Poor

Eloise

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
When I checked in, I had asked for a handicapped room with two queen size beds. After checking in we found that our first floor room was on a secon floor and the elevator was broken. The poor counter clerk has no idea what to do as both my husband and I were using walkers. Our daughter suggested that maybe there was another entrance. Ye there was, but it involved 7 steps. So we agreed to try them and with lots of help made our way to the room. When we entered the room we were pleased to see how great it looked! However when we went to bed, we two elderly cripples found that they were NOT queen size beds, but full size. Large husband and I spent an uncomfortable night not being able to turn over. All I can say is that the bathroom worked out OK even though it was NOT handicapped accessible.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean and perfect if you are visiting CGA nearby
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in even when I arrived late. Looks like the rooms have been renovated. Room was very nice and clean. Breakfast included. Lots of parking. Right off I-95. Starbucks nextdoor and gas station across the street
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Clean, modern and reasonably priced. Beds were comfortable and the shower was great
Stayed 1 night in Sep 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy. Room was clean and quiet and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Sau Sim

Stayed 1 night in Sep 2025

8/10 Good

Oluwatobiloba Gabriel

Stayed 12 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. The room was very spacious
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Stayed 1 night in Jun 2025

2/10 Terrible

Joseph A

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Supposed to be handicapped room. Had to go buy a step stool to get on the bed because it was not handicapped accessible. Black out shade came crashing down at 2:30 AM. Control didn’t work to get it back up. Phone in the room didn’t work. No instructions on checking out. The room felt like a prison cell.
Stayed 2 nights in Sep 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Stayed 1 night in Aug 2025

6/10 Okay

Heather

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Make some changes

The hotel was nice and clean for the most part. A little cold foe my taste. The shower doors need adjusted, water leaked all over the floor and down along the wall. Breakfast could be improved with more of a variety. Most breakfast items were bread, very little fruit and only a machine that had yogurt. Adding flavored creamers for coffee would be nice as well. Probably wont stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeff, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great newer hotel. Everything was new and worked well. Rooms were comfortable and well appointed. Highly recommend.
Stayed 2 nights in Aug 2025