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Best Western Niantic - New London/Mystic Area

2.5 star property

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Photo gallery for Best Western Niantic - New London/Mystic Area

Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Bathroom
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Reception
Daily self-service breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
265 Flanders Road, Niantic, CT, 06357
  • Place, Flanders Plaza Shopping Center
    ‪14 min walk‬
  • Place, Cedar Ridge Golf Course
    ‪2 min drive‬
  • Place, Foxwoods Resort Casino
    ‪30 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(33 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed,Non-Smoking,Larger Room,Microwave and Refrigerator,Shower Only

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 King,Mobility Accessible,Communication Assistance,Walk in Shower,Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Best Western Niantic - New London/Mystic Area

Along with a 24-hour fitness center, this hotel has a seasonal outdoor pool and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Niantic - New London/Mystic Area offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niantic hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
During your stay at Best Western Niantic - New London/Mystic Area, you'll be within walking distance of Flanders Plaza Shopping Center. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Self-serve breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 15 minutes by foot from Flanders Plaza Shopping Center and a 3-minute drive from Cedar Ridge Golf Course
  • Dogs welcome for a fee (restrictions apply)
Best Western Niantic - New London/Mystic Area offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and a meeting room are available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Best Western Niantic - New London/Mystic Area. Self parking is free.

Smoking is allowed in designated areas at this Niantic hotel.

For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 20 and close September 04.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Niantic Motel
Niantic Motel
Best Western Niantic Inn
Niantic New London Mystic Area
Best Western Niantic New London/Mystic Area
Best Western Niantic - New London/Mystic Area Hotel
Best Western Niantic - New London/Mystic Area Niantic
Best Western Niantic - New London/Mystic Area Hotel Niantic

Best Western Niantic - New London/Mystic Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 359 out of 541 reviews
Rating 8 - Good. 110 out of 541 reviews
Rating 6 - Okay. 46 out of 541 reviews
Rating 4 - Poor. 12 out of 541 reviews
Rating 2 - Terrible. 14 out of 541 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a couple of overnights, this hotel was perfect.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Naisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, very clean!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and figured out any issue we had right away breakfast was simple and yummy
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from arrival to departure. Large, clean rooms with all the amenities for the weekend plans. Close to variety of eateries and retailers.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at your facility. Except during breakfast, there was no protein on the menu.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and well kept… Breakfast was horrible.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice. The room was clean. The staff was friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, amenities
Room was lovely, staff were very pleasant and welcoming. However.... we lost heat in the middle of the night!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Tara

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out, comfortable bed, clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, included breakfast, decent gym all at a reasonable price
Stayed 2 nights in Dec 2025
Verified

8/10 Good

rose

Liked: Staff & service
Everything was pretty good. Except the room keys never worked we always had to go get new keys or different room but once the door locks you can't reopen it up they should go back to just using keys otherwise everything else was okay. And I will return to this hotel again in my travels
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and staff was great!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gwynneth

Liked: Cleanliness, amenities, property conditions & facilities
Good location, recently renovated and the staff where great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice and clean hotel for a great price.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Johna

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff, no issues at all
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities
The best western niantic is clean, comfortable, and very reaonably priced. The staff is very friendly and the complimentary breakfast is well kept up. This hotel is a great bargain
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Robert

Disliked: Staff & service, amenities, property conditions & facilities
This hotel has paper thin walls and you can hear everything!!! Rooms that are beside yours...rooms above,...and rooms below. I've never experienced a hotel with such lack of privacy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, and staff was super professional.
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Darlene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They say they welcome pet's . Not a pet friendly hotel. I had a house fire and stayted at many hotels this was by far the worst
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
everything was well remodeled and comfortable.
Stayed 2 nights in Dec 2025