- Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located an 8 minute walk from the tram, a 10 minute walk from the city centre and 15 minute walk from the beach. It is in a good location with shops and restaurants located close by. The decor is nice, very quirky and staff are friendly and helpful. After check in we went to our room and found that the shower door was partially hanging off in the bathroom. We unpacked and after getting comfortable on the bed, a man opened the door and walked in. He said he was the technician to fix the shower. He had no regard for the fact that we were partially clothed in the room. The phone then rang and it was the hotel reception saying that a mistake had been made and we had been given the wrong room. We asked for someone to bring us the correct room key instead of going back downstairs like they had suggested. We asked to speak with the manager but no one came to speak with us about this situation. Overall the stay at the hotel was pleasant. There were ongoing roadworks taking place on the street outside the hotel which went on until late in the night too.