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Hotel Sunroute Niigata

3.0 star property

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Photo gallery for Hotel Sunroute Niigata

A tall hotel with a uniform facade and numerous illuminated windows.
A buffet setup with various food items and a kitchen area in the background.
A hotel room with two beds, a desk with a chair, a lamp, and a telephone.
A hotel lobby with a reception desk, seating area with chairs and tables, and a carpeted floor.
A spacious lobby with a glass coffee table, multiple seating options including sofas and chairs, a chandelier, and a painting on the wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
1-11-25 Higashi-Odori, Chuo-ku, Niigata, Niigata-ken, 950-0087
  • Place, Pier Bandai
    ‪14 min walk‬
  • Place, Bandai Bridge
    ‪15 min walk‬
  • Place, Toki Messe
    ‪3 min drive‬
  • Airport, Niigata (KIJ)
    ‪12 min drive‬

Room options

View all photos for Comfort Twin Room / Non-smoking

Desk, free WiFi, bed sheets

Comfort Twin Room / Non-smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room / Non-smoking

Desk, free WiFi, bed sheets

Superior Twin Room / Non-smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room / Smoking

Desk, free WiFi, bed sheets

Superior Twin Room / Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

A hotel room with a bed, a desk with a television, two lamps, a chair, and a window with curtains.

Standard Single Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room Non-Smoking

A hotel room with a single bed, a desk with a chair, a television, and a lamp.

Semi Double Room Non-Smoking

7.0 out of 10
Good
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Twin Room, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Economy Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 Double Bed, Smoking

A hotel room with a bed, desk, chair, and a television.

Comfort Double Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two beds, a desk with a chair, a lamp, and a telephone.

Triple Room, 3 Bedrooms, Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two beds, a desk with a chair, a lamp, and a telephone.

Triple Room, 3 Bedrooms, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed, Smoking

A hotel room with a bed, a desk with a television, two lamps, a chair, and a window with curtains.

Standard Single Room, 1 Single Bed, Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room Smoking

A hotel room with a single bed, a desk with a chair, a television, and a lamp.

Semi Double Room Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, desk, chair, and a television.

Comfort Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Twin Room, Smoking

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Economy Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk with a television, a chair, and a lamp.

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking

A hotel room with two beds, a desk with a television, a chair, and a lamp.

Standard Twin Room, Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, a lamp, and a telephone.

Deluxe Twin Room, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking

A hotel room with two beds, a desk with a computer, a chair, a lamp, and a telephone.

Deluxe Twin Room, Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room Smoking

A hotel room with a large bed, a chair, a desk, and a mirror.

Superior Twin Room Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room Non Smoking

A hotel room with a large bed, a chair, a desk, and a mirror.

Superior Twin Room Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Single Room, Non-Smoking

A hotel room with a bed, desk, chair, TV, lamp, and a small refrigerator.

Comfort Single Room, Non-Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Single Room, Non-Smoking

A hotel room with a bed, desk, chair, TV, lamp, and a small refrigerator.

Comfort Single Room, Non-Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Sunroute Niigata

A restaurant, coffee/tea in a common area, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a meeting room, and dry cleaning.
Hotel Sunroute Niigata offers 231 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

During your stay at Hotel Sunroute Niigata, you'll be within walking distance of Aizu Yaichi Memorial Museum. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Ristorante Portofaro
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Within a 15-minute walk of Aizu Yaichi Memorial Museum and Pier Bandai
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Hotel Sunroute Niigata also features a vending machine, coffee/tea in a common area, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Niigata hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Ristorante Portofaro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ristorante Portofaro

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 1100 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunroute Niigata
Sunroute Niigata
Hotel Sunroute Niigata Hotel
Hotel Sunroute Niigata Niigata
Hotel Sunroute Niigata Hotel Niigata

Hotel Sunroute Niigata Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 205 out of 604 reviews
Rating 8 - Good. 269 out of 604 reviews
Rating 6 - Okay. 99 out of 604 reviews
Rating 4 - Poor. 27 out of 604 reviews
Rating 2 - Terrible. 4 out of 604 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Aaron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent staff but terrible smelling rooms. The whole place reeks of cigarette smoke.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good Hotel for business trip close to the main station.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and proffessional and helpful staff. Good wifi and room cleanliness. Great offer of toilettries. Terrific array of restaurants and services in the area. Really Recommend this hotel.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities available with a polite and flexible staff.
Verified review

6/10 Okay

Eugene

The property and rooms were a little dated and the rooms smelled like smoke. Room size was adequate and breakfast buffet was good, with Adele ton of local area dishes. But overall good value
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minutes' walk from Niigata station. Very convenient and good value.
Stayed 5 nights in Jul 2024
Verified review

8/10 Good

Xueqi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to transportation

My first time staying with Sunroute. The hotel was a bit old, but great location as it was close to the JR station. Alright choice for a short stay,
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
The hotel is well located, easily accessed.it's a bit worned out on certain minor aspects. Some amenities look outdated, but it gives the hotel its charm
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

ryosuke

nice
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Nagesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service in a great town

Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us!
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Takao

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room smelled like cigarette smoke and it was very uncomfortable because of that. We will chose a different hotel next time.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Chun-tsu

Liked: Cleanliness, staff & service
Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.
Stayed 1 night in May 2023
Verified review

6/10 Okay

Donna

Liked: Staff & service, property conditions & facilities, room comfort

Non smoking room… I think not

We had 2 rooms. Both non smoking but one of the rooms absolutely reeked of cigarette smoke. Unfortunately it was the room assigned to me and I suffer from asthma so I had a very difficult time breathing and sleeping was limited. Our other room had our children and it was not feasible to swap rooms. I do not know if we would consider going to siunroute again as it is very hot and miss with the rooms.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

sayaka

Disliked: Cleanliness
朝食は品数が多いわけでは無かったが、一般的な朝食ブュッフェ。 サラダやハム、卵料理、フライや魚などもあたり、新潟名物も何品かあって充分満足出来て良かった。 部屋は家具やテレビなど少し埃まみれで、使ってない部屋だったのかな？ ベッド3台で家族でゆっくり過ごせて良かったです。タオルを干したりするものがあると良かったかな。
Stayed 1 night in May 2026
Verified review

8/10 Good

YOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お手頃です
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hisashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 1 night in Dec 2025
Verified review

8/10 Good

TAKESHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近で居室も広く安価 安定でした
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

nobue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ここ数年毎年利用させていただいています 新潟駅から近く買い物も便利です。 駅周辺も再開発され（一部工事中ですが） 新しいお店もできて綺麗になりました。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

HIROAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅まで徒歩5分で行けますし、シーズンオフだったのかかなり安かったです
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Yoko

Disliked: Amenities, property conditions & facilities
寒かった
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

MISAKI

Liked: Cleanliness, staff & service, amenities
寒い日だったのですが、ﾁｪｯｸｲﾝの際カイロとチョコレートを頂けたのも心遣いが嬉しかったです。付近にはたくさんお店があり、徒歩1分のところで晩御飯トお酒を楽しむことができました。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

hitoshi

安定です
Stayed 1 night in Feb 2026
Verified review

8/10 Good

shinji

はい
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

FUMITAKA

Liked: Cleanliness
チェックイン、チェックアウトがスムーズで良かった。 部屋に備え付けの湯沸かしポッドが小さくて一度に沸かす量が少ないのが難点。
Stayed 3 nights in Jan 2026