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Fairfield by Marriott Tochigi Nikko

3.0 star property

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Photo gallery for Fairfield by Marriott Tochigi Nikko

Property amenity
Standard Room, 1 King Bed
Property amenity
Lobby lounge
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1541-3 Tokorono, Nikko, Tochigi, 321-1421
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Shinkyo Bridge
    ‪4 min drive‬
  • Place, Rinno-ji Temple
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(41 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(26 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Fairfield by Marriott Tochigi Nikko

This smoke-free hotel features coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a communal living room. Housekeeping is available on request.
Fairfield by Marriott Tochigi Nikko offers 91 accommodations with safes and complimentary bottled water. 49-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Fairfield by Marriott Tochigi Nikko. During your stay, you're just a quick walk from Nikkō Woodcarving Center. You'll find features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a communal living room
  • Within a 10-minute walk of Nikkō Woodcarving Center and Cryptomeria Avenue
  • Free train station pick-up and train station drop-off shuttle service
As a guest of Fairfield by Marriott Tochigi Nikko, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. Fairfield by Marriott Tochigi Nikko also features a communal living room, an elevator, and a microwave in a common area. Free self parking is available.

This 3-star Nikko hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 6:00 PM to 8:00 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 3 floors
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Fairfield by Marriott Tochigi Nikko offers transfers from the train station. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Fairfield by Marriott Tochigi Nikko Hotel
Fairfield by Marriott Tochigi Nikko Nikko
Fairfield by Marriott Tochigi Nikko Hotel Nikko

Fairfield by Marriott Tochigi Nikko Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 238 out of 330 reviews
Rating 8 - Good. 75 out of 330 reviews
Rating 6 - Okay. 11 out of 330 reviews
Rating 4 - Poor. 4 out of 330 reviews
Rating 2 - Terrible. 2 out of 330 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Danielle

Stayed 3 nights in Nov 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing and the rooms are lovely. Only issue is the that it is a bit of a distance from town but if you are ok with that this is the perfect option.
Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and decent sized rooms. Has its own parking lot so that was handy as the location is a bit out from the main area but they also have a shuttle bus. Basic amenities but it was enough for what we needed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Excellent, cozy hotel in Nikko. Comfortable room and bedding. Very clean and well designed. Nice lounge area and a great selection of quality curated food you can reheat on the kitchen area. I wish the Marriott’s in the US were as nice. Staff was terrific. Several good restaurants are 5-10 minutes walking distance and the main sights are a pretty 30 minute walk but taxis and buses are also available.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, modern room. Small but had all the necessities. Recommend only if you have a car, as it is up a long hill out of town.
Stayed 3 nights in Nov 2025

8/10 Good

Patricia

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and pleasant staff, great room design/layout, good value
Stayed 1 night in Nov 2025

10/10 Excellent

ho-lin

Liked: Cleanliness
Very good ！
Stayed 1 night in Nov 2025

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent hotel with helpful staff and clean, nice rooms. The location, however, is not very convenient if you don’t have a car- taxis are not always readily available and it’s a 20 minute walk from the hotel to dining and bus options.
Stayed 3 nights in Nov 2025

8/10 Good

Sheryl

Stayed 2 nights in Nov 2025

10/10 Excellent

Reinhold

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern clean facility, friendly staff and a large parking lot.
Stayed 1 night in Oct 2025

6/10 Okay

Kan

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Well, it’s under Marriott brand but the facility is inconviently located with limited shuttle between nikko city center which also all busisiness closes early in the evening. This business should indicate it’s more convenient, friendly for people travel with car then using the public transportation. Limited shuttle between the hotel to Nikko station offers three in the morning and three in tue afternoon/evening with limited seating. I travel light and use the laundry facility to clean, some of the washer in Japan has detergent feeder but it was not indicated on the hotel information or in the laundry room. When I asked the front desk staff, he elegantly said it’s written all over in the laundry room. I went back to look for the sign says washer has auto detergent feeder and I was able located the sign written in Japanese “detergent” included in top of the washing machine lid. With the lid opened as most unused washing machine, the notice is obscured behind the lid. I don’t think some of the staff actually done any traveling themselves to experience the needs of the travelers.
Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, rooms, staff
Stayed 3 nights in Nov 2025

4/10 Poor

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Transport to/from the hotel was inadequate, with 5 spots only allocated for the bus…with no taxi bookings on busy days you have to push your cases 35 Minutes up a big hill…ridiculous
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good except the shuttle and bus options to and from the hotel were very limited Food at hotel was okay given there is no restaurant available Nearby food choices were limited
Stayed 2 nights in Oct 2025

4/10 Poor

Dina

Disliked: Staff & service, room comfort
Reception staff, especially the Supervisor when we checked in (10/18/25) was not accommodating. We were just requesting for upper floor when she said “ you need your VIP guest number before we can even discuss your request. For a small room worth almost $500.00 you can’t even request for a higher room? VERY UNSAT Customer Service. If I can rate her customer service lower than Very Poor!! I would. She broke my highest expectation for Japanese customer service!!
Stayed 1 night in Oct 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed. Spotless room. The walk up the hill is a little challenging (but do-ble) and we saw taxis.
Stayed 2 nights in Oct 2025

10/10 Excellent

Reinhold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean facility, friendly staff and a large parking lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Ching Koo

Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location, comfortable clean rooms, a great value in Nikko
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Very comfortable
Stayed 3 nights in Oct 2025

10/10 Excellent

Maarten

Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. We were particularly impressed with the kindness of the staff. Sujawa, in particular, greeted us with warmth and made sure we were immediately comfortable after coming into the hotel on a very hot day. She also explained the local bus service and allowed us to check in earlier than anticipated, which made our day in Nikko so much easier and more enjoyable. The room was perfect and very clean, and the coffee machine in the main kitchen area was much appreciated. Would highly recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025