6/10 Okay
Shirley
Travelled with partner
16 Dec 2025
Stayed 6 nights in a traditional Japanese room with tatami mats in early to mid-November. Location and views were good. Very limited dining options in area. Onsen was good. Cons: room did not have any heat, it was cold in the room and supposedly a heater was available but to be honest that seemed like a fire hazard. The floor futon and blankets provided were warm. Hotel did not provide in room coffee so we bought our own along with coffee mugs. Very old room, bathroom floors creaked and the small chairs and table provided showed their age. Oddly, we received room service the first night but never again—fresh towels, tea packets and snacks were left on a table outside the room for 5 nights which meant our room was not vacuumed or cleaned. We vacated the room each day from 8 am-3 pm. We let the front desk know it was okay to enter the room but to no avail. Room pictures deceptive, maybe it was just the floor or particular room we were given. Nice front desk staff.
Shirley
Stayed 6 nights in Nov 2025































