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Kinugawa Kanaya Hotel

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Club Floor Japanese-Western Suite (with view from bath) | Bathroom
Lounge
Breakfast and dinner served
Standard Room, Multiple Beds, Non Smoking
Public bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
1394 Kinugawa Onsen Ohara, Nikko, Tochigi-ken, 321-2522
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Fureai Bridge
    ‪8 min walk‬
  • Place, Kinu Tateiwa Otsuribashi
    ‪15 min walk‬

Room options

View all photos for Club Floor Japanese-Western Suite (with view from bath)

Club Floor Japanese-Western Suite (with view from bath)

Club Floor Japanese-Western Suite (with view from bath)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Japanese Room with open-air bath

Deluxe Japanese Room with open-air bath | Living area

Deluxe Japanese Room with open-air bath

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

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About this property

Kinugawa Kanaya Hotel

This ryokan features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include massage/treatment rooms, concierge services, and a 24-hour front desk. Housekeeping is available on request.
Kinugawa Kanaya Hotel offers 40 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to lanais. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

During your stay at Kinugawa Kanaya Hotel, you're just a quick walk from Fureai Bridge. You'll find features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Japanese cuisine while dining at John Kanaya Dining Room
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes hot springs
  • Within a 15-minute walk of Fureai Bridge and Kinu Tateiwa Otsuribashi
  • Free train station pick-up and train station drop-off shuttle service
Kinugawa Kanaya Hotel offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Kinugawa Kanaya Hotel. A train station pick-up service and a train station drop-off service are free. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Nikko ryokan.

John Kanaya Dining Room - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 9:00 AM to 6:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • John Kanaya Dining Room

Things to do

  • Hot springs

Family friendly

  • Living room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • CD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Living room
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Kinugawa Kanaya Hotel offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kinugawa Kanaya Hotel Nikko
Kinugawa Kanaya Hotel
Kinugawa Kanaya Nikko
Kinugawa Kanaya
Kinugawa Kanaya Hotel Nikko
Kinugawa Kanaya Hotel Ryokan
Kinugawa Kanaya Hotel Ryokan Nikko

Kinugawa Kanaya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 64 reviews
Rating 8 - Good. 11 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chor Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Very comfortable stay with great staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot springs and clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous service and food. Very comfortable, within easy reach to Nikko by car.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jina

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great staff. Very well maintained facilities and well curated breakfast and dinner. Great pickup and drop off service from and to the train station. Everyone at the hotel is very friendly and polite. Enjoyed our stay very much. We would visit again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Prangthip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kinugawa Kanaya Hotel is an incredible property with unparalleled Japanese hospitality. The stunning surroundings are matched by the dedication of the staff, especially Moeka, who was exceptionally personable and professional. Her service made my stay unforgettable. Highly recommend this gem to anyone visiting the area!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
社員さん達が皆さん、すばらしく、快適にすごすしました。 周りに観光する場場所もなく、電車時間まで時間潰すのにこまりましたが、ホテルラウンジにえるソファーで待たせてくれて、雨が降っていたので駅まで高級車でおくってくれまさした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

至れり尽くせり

とにかく最高に良いホテルでした。スタッフの心遣いは素晴らしいです。まず数日前にメールをいただき、和室でしたが簡易ベッドを用意してくださり助かりました。高齢者には本当にありがたいです。お料理も美味しく，器もきれいで目でも楽しめました。浴衣で食事できたので、お風呂に先に入ってゆったりと食事できました。無料のドリンクも充実しています。ウェルカムドリンクや食事のあと、美味しいチョコレートをいただきました。部屋に付いている露天風呂も温泉で、十二分な大きさです。バルコニーからの渓流は少し見える程度でしたが、大浴場や部屋にタオルがたくさん用意されていていたので、お風呂に入るたびに新しいタオルが使えました。ドライヤーは全部リファ。アメニティも充実。枕の高さも選べる。至れり尽くせりとはこのことだと思いました。紅葉の季節にまた来たいねと家族で話しています。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

MIDORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
すごく良かった
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Yasushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
色々な宿に泊まっていますが、食事、風呂、全てが最高でした。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が美味しい
Stayed 1 night in May 2025
Verified

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very nice quiet hotel with inside and outside onsen. Enjoyed the view from the balcony.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外観は年代を感じましたが、建物内は大変きれいでした！
Stayed 1 night in Oct 2019
Verified

8/10 Good

Toshiya

Liked: Cleanliness, staff & service, room comfort
料理にもう少し工夫を望みます。 ホテルの格式、コンセプト、雰囲気、サービスクォリティに合った料理を期待します。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

yin peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Everything about this hotel is great. Indoor n outdoor onsen was nice and clean. About 30 mins drive from Nikko station
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルスタッフのおもてなしが最高であった。 日本には珍しい海外の五つ星ホテルに匹敵したものであった。 特にレストランのサービススタッフが良かった。 これから常連になります。
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

源泉かけ流しの部屋風呂とショコラティエの絶品チョコレート

周辺はちょっと寂れた感がありますが、施設内にいる限りは、設備やサービスもよく快適に過ごせました。源泉かけ流しの部屋風呂やアメニティも充実、夜食やアロマのサービスも嬉しかったです。食後のショコラティエのサービスもここならではでした。
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

おかげさまで良い休暇を過ごすことが出来ました。

6月の梅雨時期でしたが、運よく雨に降られることがなかったため、周辺のきれいな緑と鬼怒川沿いの景色の中、気持ちの良い滞在をさせて頂きました。お部屋も清潔で、お食事も美味しく、お風呂も気持ちよく、悪いところが見つからない位です。特に、クラブフロアベランダで頂いたお茶は優雅で格別でした。あえて改善点をあげるとすると、コース料理が出てくるスピードが少し遅かったことでしょうか。身体にはよいかもしれませんが、出てくるのが遅いためにお腹がいっぱいになってしまいまして、メインのビーフシチューの時は苦しいくらいでした。もうちょっとテンポが良ければ、もっとおいしく食べられたと思います。それから、自然に囲まれたホテルの為、露天風呂に大きな虫が出た事がちょっと怖かったです。（ホテルが悪いわけではないですが・・・）ただ、総じて、誰におすすめしても後悔しない宿だと思いました。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just 5 minutes walk to Kinugawaonsen Train Station. You can take the bus from the bus stop outside the Train Station to most of the attraction near Kinugawa. The hotel's staff is nice and friendly. The food from the hotel is great. I booked a room with private Onsen, nice and great experience.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゴールデンウィーク直前の滞在

伝統の金谷ホテルだけあって他の温泉ホテル旅館とは一線を画するサービス・内容でした。 雨風の強い夜の宿泊でしたが雨音にも気がつかないほど防音性の高い部屋で安眠できました。部屋は川が見られる部屋で渓谷美も素晴らしかったです。 次回は紅葉の季節に訪れようと思います。
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
食事がとても美味しかった お風呂も綺麗でよかった
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Kanako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

特別な１日に！

クラブフロアと言う最上階の部屋で、眺めもよく部屋も広く、細部に渡って綺麗でした。チェックインしてから、苦手な食べ物を伝えたところ対応してくれて。こちらが早めに言えばよかったのにありがたかったです。全て美味しく頂きました。 お風呂も広くてのんびり出来て。ちょっと特別な１日になりました。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
幸運にも雪の降る中露天風呂にゆっくり浸かることができて最高の経験でした。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Chotibhak

Everything was amazing- the food, the service, and the onsen. We had a great time.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスがいい

最高のおもてなし
Stayed 1 night in Nov 2018