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Kinugawa Onsen Sanraku

4.0 star property

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Photo gallery for Kinugawa Onsen Sanraku

Indoor spa tub
Hot springs
Front of property – evening/night
Japanese Style Room
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

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1060, Kinugawaonsen Oohara, Nikko, Tochigi, 321-2522
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Fureai Bridge
    ‪1 min walk‬
  • Place, Kinu Tateiwa Otsuribashi
    ‪3 min drive‬

Room options

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

  • River view
  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room

Japanese Western Style Room | Room amenity

Japanese Western Style Room

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room

Minibar, in-room safe, free WiFi, bed sheets

Japanese Western Style Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Japanese Style Room Smoking

Minibar, in-room safe, free WiFi, bed sheets

Japanese Style Room Smoking

  • Sleeps 6
  • Free Wi-Fi

Family Suite

  • Sleeps 5
  • Free Wi-Fi

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About this property

Kinugawa Onsen Sanraku

This hotel features a full-service spa, a bar/lounge, and a sauna. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, conference space, a 24-hour front desk, and tour/ticket assistance are onsite.
Kinugawa Onsen Sanraku offers 47 air-conditioned accommodations with DVD players and minibars. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include safes and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

During your stay at Kinugawa Onsen Sanraku, you're just a quick walk from Fureai Bridge. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Indulge with aromatherapy or massages at the spa
  • Amenities include a front-desk safe, conference space, and an elevator
  • Onsite recreation includes hot springs, a sauna, and bike rentals
  • 6 minutes by car from Nikko National Park and 7 minutes from Edo Wonderland
  • Free train station pick-up and train station drop-off shuttle service
Kinugawa Onsen Sanraku offers its guests a full-service spa, hot springs, and a sauna. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A train station pick-up service and a train station drop-off service are free. A vending machine, karaoke, and tour/ticket assistance are also featured at Kinugawa Onsen Sanraku. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nikko hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • Tea service

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot springs
  • Karaoke
  • Sauna

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Full-service spa

  • Aromatherapy
  • Hot/mineral springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Fusuma (room partition)
  • Heating
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6:30 PM.
Meals and futons are not included in the room rate for children ages 1 and younger. whose stay is included. Meals and extra futons are available on request.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kinugawa Onsen Sanraku offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kinugawa Onsen Sanraku Inn Nikko
Kinugawa Onsen Sanraku Inn
Kinugawa Onsen Sanraku Nikko
Kinugawa Onsen Sanraku
Kinugawa Onsen Sanraku Hotel Nikko
Kinugawa Onsen Sanraku Hotel
Kinugawa Onsen Sanraku Hotel
Kinugawa Onsen Sanraku Nikko
Kinugawa Onsen Sanraku Hotel Nikko

Kinugawa Onsen Sanraku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 87 out of 121 reviews
Rating 8 - Good. 23 out of 121 reviews
Rating 6 - Okay. 6 out of 121 reviews
Rating 4 - Poor. 4 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly helpful and hospitable staff.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and warm, welcome staff
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful greeting to enjoy this beautiful property for a day. The amenities are first rate and meals are clever and service in the restaurant is excellent. Rooms are a little dated but would not prevent me from booking there again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are helpful
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a Western style bedroom which came with a Japanese style tatami room with sitting area. Our room also have a view of the river.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Leena Kumari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to help make our stay a memorable one. They helped us with sightseeing ideas around Nikko and did multiple trips with the hotel shuttle to get our group of 9 to these places. Breakfast and dinner were spectacular, each meal prepared with such elaborate dishes. Onsen was larger, both indoor and outdoor available. Lots of skin care and hair products to choose from in the change rooms. Beautiful surroundings. A convenient store within 10min walk.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
**FOR AMERICANS** This is the real experience and extremely authentic. If you are looking for a true traditional Japense onsen, this is for you. Also, be aware that this is not in Nikko proper - and a bit tricky to get to - you need to take a Tobu Nikko train from Nikko to Kinugawaonsen Station.Be aware that the staff speaks VERY limited English so try to communicate with them ahead of time to plan. They are so kind and helpful and will pick you up from the train station or take you to nearby sites. We did a beautiful hike at a national park nearby and the foliage was beautiful. The food is amazing and included in the price of your stay. This is the real deal - traditional breakfast and dinner with many courses. All the guests were Japense and the onsen was gorgeous and very clean. This is an experience we will never forget and we are so greatful for our time there.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Yuriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで良かった！ 急遽親の結婚祝いのプレートをお願いしたら、凄いプレートと家族写真を撮ってプレゼントしてくれました！ またドライヤーはReFa、シャネルや、Diorのアメニティも使い放題、パナソニックの顔のスチーマーなど凄く豊富だった！ あんなの初めてです！
Stayed 1 night in Feb 2026
Verified

8/10 Good

Takashi

Liked: Cleanliness, staff & service
母の卒寿祝いで宿泊。 紅葉は一部のみでしたが、部屋からの景色は絶景でした。 ただ、同伴者より以下の感想あり ①部屋内浴室のシャワー温度下がらず ②TV用リモコン効き悪い ③朝食時の白米の量が少ない
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Yuji

Disliked: Staff & service, amenities, property conditions & facilities
値段に見合うサービスではなかったと感じました。 夕食時は注文した飲み物とは違うものが来たし、栓抜きも言わないと持ってこない。 朝食時は客に聞こえるくらい大きな声で従業員に説教し始める。 浴衣には破れて穴が空いている。 売店は朝しか現金支払いできない。 高い宿泊代を払っていたので、期待していただけにとてもガッカリでした。 もう行かないです。
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

yuichi

Liked: Cleanliness, staff & service, property conditions & facilities
家族におすすめ
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kun Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CP值超高

美味的餐點 很棒的設施
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の仲居さんの対応が凄く感じ良かった。 食事も塩分控えめですがちゃんと素材の味もしっかり分かり決して物足りなさはないですね。出汁での調理が素晴らしい。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

十分享受及舒適的住宿

酒店距離鬼怒川車站大約十分鐘步行路程。只要客人有需要 ，酒店會安排專車接送來回鬼鬼川火車站，十分貼心及方便。酒店所有員工都十分殷勤。酒店整體環境舒適，我們住了三晚一泊兩吃，每天的早餐及晚餐都十分豐富美味，菜式亦都不同。 溫泉亦十分舒適， 唯露天部分觀景有些局限，不夠開揚。
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

SOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ全員の接客の素晴らしさ、料理の美味しさ、施設の清潔さに大満足です。次回また利用したいと思います。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

shira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設の受付を外国人スタッフに対応いただきましたが、とても親切丁寧に対応いただき感激でした。また、食事も独創的で、とても凝った素晴らしい料理でした。部屋は、二人では広すぎるくらいゆとりがあり、ほんとうにくつろげました。ここ数年の宿泊施設では、一番良かったです。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Takafumi

Liked: Cleanliness, staff & service, property conditions & facilities
お料理がとても美味しかったです！ スタッフさんの細かな気配りが色々な所にあり、とても気持ちが良かったです。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Yuuki

Liked: Cleanliness, amenities, property conditions & facilities
良い
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Satoru

Liked: Staff & service
館全体煙草臭かった。 部屋は備え付けの消臭スプレーを使用、廊下は染み付いた煙草の臭いが鼻についた
Stayed 1 night in Jun 2024
Verified

8/10 Good

Satoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

至れり尽くせり

おもてなしは至れり尽くせりで、気持ちよく過ごせました。露天風呂は気持ちよく、サウナも楽しめました。お料理は何でも美味しかったのですが、いちばんは「ごはん」でした。お米も水もよいのでょうね。
Stayed 1 night in Jun 2024
Verified

8/10 Good

ともき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理が品数も豊富で大満足でした。
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

最悪です。

部屋に布団が敷いてなくて22時を回っても敷いて貰えず畳の上の座椅子に座って待っていた。長旅で疲れているのに全く寛ぐ事が出来なかった。お風呂も広くなくて露天風呂は小さくて人がいっぱいで入れなかった。チェックアウトの時にネットで支払い済みなのに二重請求された。高額の宿泊料金に対してサービスは最悪です。
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また宿泊したい

どのセクションのスタッフも細やかな気遣いができるお宿です。特にレストランの男性スタッフの方には名前と顔を一致させて覚えていただいていたようで、気持ちよく朝食をいただけました。この価格帯の宿として設備自体に際立った特徴がある訳ではありませんが、手入れは行き届いていると思います。 和洋室を利用しましたが、次回は和室を利用したいと思います。
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
どの場面でもスタッフの方の質がとても高かったです。 お客様を接待するだけではなく心がこもっていたと感じられたので、他の丁寧なだけのホテルと比べても評価を高くしたいです。 宿泊費はそれなりにしますが、価値ある滞在で満足しています。
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

邦広

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
０歳の子供と家族旅行でした。 いたりにつくせりで、かなり安心して過ごせました。 赤ちゃんへの気遣いが、最高すぎた！！
Stayed 1 night in Nov 2021