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Jiva Hoa Lu Retreat

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Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, free minibar, desk, laptop workspace
Restaurant
Tam Coc Villa | Garden view
Jiva Hoa Lu House | Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

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Hoa Lu, Hoa Lu, Ninh Binh, 08100
  • Place, Trang An Scenic Landscape Complex
    ‪1 min walk‬

Room options

Tam Coc Villa

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Heritage Suite One Queen and Two Twins

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 119 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Nature Suite One Queen and Two Twins

  • Mountain view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Oasis Deluxe Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Nature Suite Two Queens

  • Mountain view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Heritage Suite Two Queens

  • Mountain view
  • 119 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Jiva Hoa Lu House

  • Mountain view
  • 391 sq m
  • 3 bedrooms
  • Sleeps 9
  • 3 Queen Beds
  • Free Wi-Fi

Oasis Deluxe Queen

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Trà Garden

  • Mountain view
  • 4 bedrooms
  • Sleeps 12
  • 4 Queen Beds and 2 Single Sofa Beds
  • Free Wi-Fi

Oasis Deluxe – Queen

  • Sleeps 2
  • Free Wi-Fi

Nature Suite – 2 Queens

  • Sleeps 4
  • Free Wi-Fi

Heritage Villa – 1 Queen & 2 Twins

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Jiva Hoa Lu Retreat

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Jiva Hoa Lu Retreat offers 164 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and complimentary newspapers. Rooms open to balconies or patios. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi Quan spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
With your stay at Jiva Hoa Lu Retreat, you're connected to the convention center and just a quick walk from Thai Vi Temple. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar, and a poolside bar
  • Take a swim in the outdoor pool
  • Indulge with facials, massages, or reflexology at Chi Quan spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, complimentary bicycles, and hiking/biking trails
  • Steps from Trang An Scenic Landscape Complex and Thai Vi Temple
  • Free local-area and ferry terminal shuttle service
Jiva Hoa Lu Retreat offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1755 square feet (163 square meters) and includes a conference center. A children's pool, spa services, and a terrace are also featured at the family-friendly Jiva Hoa Lu Retreat. An area shuttle within 1.5 kilometers and a ferry terminal shuttle are free. Self parking is free.

This Hoa Lu hotel is smoke free.

Guests are served free local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Jiva Hoa Lu Retreat has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1.5 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Children's pool
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free area shuttle
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Computer station
  • Conference centre (1,755 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 3500000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 2500000 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: VND 2500000 (one-way)
  • Rollaway bed fee: VND 3500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Jiva Hoa Lu Retreat offers transfers from the ferry terminal, airport, train station, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Jiva Hoa Lu Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 53 reviews
Rating 8 - Good. 6 out of 53 reviews
Rating 6 - Okay. 1 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thuong

Had a fantastic stay. Staff and amenities were amazing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elna

Liked: Cleanliness, staff & service, amenities
Everything was perfect - staff was just amazing!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the.sauna which was very nice.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
The room and property were stunning. The spa and pool area was such a nice perk. I had the best massage of my entire trip here! Stay here if you are looking for somewhere peaceful with local charm.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled into the hills only a 10 minute walk to town, we enjoyed our stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING relaxing retreat!! So luxurious and the staff were so friendly
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome staff
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Shadin

Liked: Cleanliness, staff & service, amenities
A truly peaceful and luxurious stay. The resort’s atmosphere and nature are unmatched, with warm, attentive service throughout. Check-in was smooth, and we loved the free shuttle, bike rentals, and the helpful resort app. The staff went above and beyond to make us feel truly cared for. I also had one of the best massages ever, and the gym, pool, and sauna were excellent. Highly recommended.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities. Get a motorbike and go exploring!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely resort set in a beautiful landscape! The room was very nice and was cleaned at least twice a day. The hosts are incredibly kind and speak very good English. We were also very lucky to meet Phuc, who welcomed us with her kind gestures and warm smile, showed us our room, and surprised us with a honeymoon cake. The resort also has a lovely restaurant that serves delicious food at very reasonable prices. I strongly recommend this resort! !
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was exceptional. The property is tucked away in a secluded, peaceful area, yet only a quick 2-minute bicycle or motorbike ride from all the busyness. It was the perfect balance of quiet comfort and easy access to everything we needed. We truly enjoyed the calm atmosphere and would highly recommend this place to anyone looking for a relaxing getaway.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great stay at Jiva, beautiful property and wonderful staff.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Manuel

Liked: Cleanliness, amenities
Beautiful resort with lots of nature. The pool is very nice and big. The staff is friendly, but the english level could be improved.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Vanushri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, very relaxing and calm
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property in a gorgeous serene setting immersed in nature. Intentional design detail that pulls in elements from nature. Beautiful landscape architecture and immaculately groomed gardens. Super sweet and attentive staff. Very nice spa services. Delicious buffet breakfast offering extensive variety of east and west dishes. Very fast internet service.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I had an amazing stay! We were celebrating our anniversary and truly appreciated the level of thought and care the staff displayed to help us celebrate. Not only did the staff place roses on the bed and shaped towels into swans, when we left on our first excursion and came back, we were surprised with a lovely cake in our room. Additionally, the surrounding mountain area of this hotel is beautiful and makes swimming in the infinity-like pool and eating the complementary breakfast all the more enjoyable. The staff were amiable, hospitable, and helpful, and I particularly appreciated their prompt replies on Expedia when I had any questions prior to arriving. We highly recommend staying at Jiva Hoa Lu Retreat!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous

Breathtaking grounds, amazing staff
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Joonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall beautiful resort, however the ongoing construction in the hotel (not fully ready hotel) it’s still impacting negatively to the experience. Once ready it will be great!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hidden gem! Clean new rooms, friendly staff, well maintained grounds, incredible views. Wonderful to bike through the rice patties and into town. We would definitely return!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay surrounded by the karsts. Away from it all but a golf cart ride into town . Loved it
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spotless
Stayed 1 night in Jun 2025
Verified

8/10 Good

shinji

Liked: Cleanliness
Disliked: Staff & service
The property is nice and clean, location is great but not so many staff talks english so better to have translation app.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful nature resort with excellent servuce

this place was absolutely beautiful and the service was impeccable. we were there for the soft opening so we felt lucky to sort of have the place to ourselves while they were still doing finishing touches. the property is gorgeous and it’s close to the little town where everything is. they have a free shuttle to the town or nice bicycles you can rent. the rooms were so nice and brand new!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Chinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way, quiet. Staffs are wonderful
Stayed 3 nights in Jan 2025