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Jiva Hoa Lu Retreat

5.0 star property

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Reception
Romantic Villa
Lobby
Jiva or Hoa Lu Pool Villa | Mountain view
Jiva or Hoa Lu Pool Villa | Private pool

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast included
  • Parking included
  • Gym

Explore the area

Map
Hoa Lu, Ninh Binh, Ninh Binh, 08100
  • Gate to Trang An Ecological Tourist Area
    ‪5 min drive‬
  • Ninh Binh Walking Street
    ‪5 min drive‬
  • Tam Coc Bich Dong
    ‪6 min drive‬

Room options

View all photos for Heritage Villa - Double & Twins

Books

Heritage Villa - Double & Twins

  • 119 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Oasis Deluxe - Double

Garden view

Oasis Deluxe - Double

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Oasis Deluxe - Twins

Oasis Deluxe - Twins

Oasis Deluxe - Twins

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Trà Garden

Trà Garden

Trà Garden

  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Nature Villa - 2 Doubles

Books

Nature Villa - 2 Doubles

  • 108 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Nature Villa - Double & Twins

Books

Nature Villa - Double & Twins

  • 108 sq m
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 1 Double Bed

View all photos for Jiva or Hoa Lu Pool Villa

Jiva or Hoa Lu Pool Villa | Private pool

Jiva or Hoa Lu Pool Villa

  • 391 sq m
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

View all photos for Romantic Villa

Romantic Villa

Romantic Villa

  • 78 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Villa - 2 Doubles

Books

Heritage Villa - 2 Doubles

  • 119 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
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The price is €48
for 1 cottage
includes taxes & fees
9 Aug - 10 Aug
Fairy Mountain Retreat

About this property

Jiva Hoa Lu Retreat

Luxury hotel with a full-service spa connected to the convention center in Ninh Binh
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Jiva Hoa Lu Retreat offers 164 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and complimentary newspapers. Rooms open to balconies or patios. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi Quan spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
With your stay at Jiva Hoa Lu Retreat, you'll be connected to the convention center and within walking distance of Trang An Scenic Landscape Complex. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar, and a poolside bar
  • Take a swim in the outdoor pool
  • Indulge with facials, massages, or reflexology at Chi Quan spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, complimentary bicycles, and hiking/biking trails
  • 13 minutes by foot from Trang An Scenic Landscape Complex and a 4-minute drive from Hang Múa
  • Free local-area and ferry terminal shuttle service
Jiva Hoa Lu Retreat offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1755 square feet (163 square meters) and includes a conference center. A children's pool, spa services, and a terrace are also featured at the luxury Jiva Hoa Lu Retreat. An area shuttle within 1.5 kilometers and a ferry terminal shuttle are free. Self parking is free.

This 5-star Ninh Binh hotel is smoke free.

Guests are served free local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Jiva Hoa Lu Retreat has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM
  • Free area shuttle up to 1.5 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Children's pool
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Computer station
  • Conference centre (1,755 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1750000 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1600000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: VND 1600000 (one-way), (from 6 to 11 years old)
  • Rollaway bed fee: VND 1750000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Jiva Hoa Lu Retreat offers transfers from the ferry terminal, airport, train station, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Jiva Hoa Lu Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 17 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vanushri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, very relaxing and calm
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hidden gem! Clean new rooms, friendly staff, well maintained grounds, incredible views. Wonderful to bike through the rice patties and into town. We would definitely return!
Stayed 2 nights in Apr 2025

10/10 Excellent

loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous

Breathtaking grounds, amazing staff
Stayed 2 nights in Feb 2025

10/10 Excellent

ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay surrounded by the karsts. Away from it all but a golf cart ride into town . Loved it
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel was clean, nice view. But hotel was understaff, and the staff need better training. Especialy restaurant was slow
Stayed 1 night in Jan 2025

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful nature resort with excellent servuce

this place was absolutely beautiful and the service was impeccable. we were there for the soft opening so we felt lucky to sort of have the place to ourselves while they were still doing finishing touches. the property is gorgeous and it’s close to the little town where everything is. they have a free shuttle to the town or nice bicycles you can rent. the rooms were so nice and brand new!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way, quiet. Staffs are wonderful
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, amenities not yet available

Beautiful and scenic, perhaps the best property in Tam Coc. Nestled between misty limestone mountains, Jiva provides a serene getaway with superb service from employees, a delicious and plentiful breakfast, and beautifully designed rooms each with a Mountain View. It was so beautiful that we extended our stay by a night. While the service and atmosphere were wonderful, Jiva retreat is in a “soft opening,” with spa and sauna services not yet available and ongoing construction of amenities listed online. This information is not on the Hotels.com or Google, and we were not made aware of this until our arrival. This was a disappointing, as we had planned to use these services when we booked. The mattress was also very firm, which affected sleeping comfort. Overall a lovely stay and we would love to return in the future. When the retreat has full amenities, it will undoubtedly be a five star experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2024

10/10 Excellent

Thanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is amazing here because they are so hospitable and generous with their time and resources. All that you’ll need is here so you won’t me missing out anything at all. But what we loved most is the serenity and peace of this place. Take a bike ride or simply a stroll around the garden here. It’s so beautiful!!!
Stayed 1 night in Nov 2024

10/10 Excellent

JL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great stay at Jiva, beautiful property and wonderful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt trevligt hotell.
Stayed 2 nights in Apr 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Douches et appareil CB

J’adore cet hôtel . Cela fait 3 fois que j’y retourne . Le cadre est calme et parfait . Un paradis sur terre . Le problème ce sont les douches . Aucune ne fonctionne . J’avais pris une villa familiale, la douche dans la chambre parentale ne fonctionnait pas car l’eau débordait instantanément . Ensuite on prenait la douche dans la chambre des enfants, les canalisations sont bouchées . L’eau débordait de partout . C’était l’inondation pendant tout le séjour . Ce problème je l’avais déjà prévenu lors de mon 1er séjour à l’hôtel . Apparemment ils n’ont rien fait . Vu le prix que l’on paie par jour pour la campagne au Vietnam c’est beaucoup (plus de 200 euros par nuit ) . Enfin leur machine carte bleue ne marche pas pour une carte cb français !!! J’adore cet hôtel . Il faudrait qu’ils réparent leur salles de bain !!
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

shinji

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The property is nice and clean, location is great but not so many staff talks english so better to have translation app.
Stayed 2 nights in Dec 2024