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Higashiyama Niseko Village, a Ritz-Carlton Reserve

5.0 star property

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Restaurant
Lobby
Lounge
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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28, 919 AZA SOGA, NISEKO CHO, ABUTA GUN, Niseko
  • Place, Niseko Takahashi Dairy Farm
    ‪4 min drive‬
  • Place, Niseko Annupuri International Ski Area
    ‪11 min drive‬
  • Place, Niseko Annupuri Gondola
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom

  • Mountain view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • Resort view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

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About this property

Higashiyama Niseko Village, a Ritz-Carlton Reserve

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, massage/treatment rooms, and 24-hour room service. Housekeeping is available on request.
Higashiyama Niseko Village, a Ritz-Carlton Reserve offers 49 air-conditioned accommodations with indoor private hot tubs and minibars. Each accommodation is individually furnished. 55-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Niseko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
During your stay at Higashiyama Niseko Village, a Ritz-Carlton Reserve, you'll be within walking distance of Niseko Takahashi Dairy Farm. You'll find features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and a sauna
  • Just a 2-minute drive from Niseko Takahashi Dairy Farm and 13 minutes from Niseko Tokyu Grand HIRAFU
Higashiyama Niseko Village, a Ritz-Carlton Reserve offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Higashiyama Niseko Village, a Ritz-Carlton Reserve also features spa services, concierge services, and laundry facilities. Free self parking and valet parking are available.

This 5-star Niseko hotel is smoke free.

Higashiyama Niseko Village, a Ritz-Carlton Reserve has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Higashiyama Niseko Village, a Ritz-Carlton Reserve is listed in the 2021 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 161 metres
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Built in 2020
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Higashiyama Niseko Village
THE Ritz carlton Hotel Reserve Niseko
Higashiyama Niseko Village, a Ritz-Carlton Reserve Hotel
Higashiyama Niseko Village, a Ritz-Carlton Reserve NISEKO
Higashiyama Niseko Village, a Ritz-Carlton Reserve Hotel NISEKO

Higashiyama Niseko Village, a Ritz-Carlton Reserve Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's incredible place to stay.
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

Ashwinkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic new property in Niseko..great rooms, food and views
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We love the place a lot
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter wonderland family trip

We had a great time at this hotel. It’s perfect for family ski trip. The lift was a few steps away and rental facilities were inside the hotel. The views were spectacular and the staff so accommodating and friendly. The restaurant food was really good, and we loved their breakfast buffet. It snowed the whole time we were there so it felt like you were inside a snow globe!
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

Everything was great. Except one trivia thing if I have to say is that no found of a full-length dressing mirror in the room. The food was great, the staff in the restaurant were friendly. Plan to come back again.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small scale hotel and lack of hotel staffs. Hotel restaurant service was awful.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

norihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine!
Stayed 12 nights in Feb 2023
Verified

6/10 Okay

YOU MIN

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself is cozy and pretty. The lobby is smaller than I thought, but a comfy place to relax. The staff weren't really welcoming, though. (Probably because we were foreigners?) I would expect them to be more accommodating and hospitable considering the ritz carlton value
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly and helpful staff. Rooms are spacious with incredible views and food is excellent. Nice spa but gym is too small and lacks equipment. Ski in ski out except when gondola doesn’t work because of high winds ( tends to happen often). My only complaint with this property is that it should have several vans to take you into town , because taxis are scarce and public transportation not very good
Verified

2/10 Terrible

youngjae

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Worhtless!

Comparing Price, It is Literally Worthless. Really Really Over Priced. Cannot See outside on private onsen because they dont use Prevention of fogging... Public Onsen So small. and not good interior. Service is Really Not professinal. What is This Price????
Stayed 1 night in Feb 2024
Verified

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and stunning view. The staff was excellent, professional and attentive. We enjoyed our stay and all its amenities and delicious food. The property is far from the village, dining and shopping area, which is fine, probably part of the charm. However, the ski in /ski out was limited... various days during our stay the lifts that connect the hotel to the rest of the mountain were closed due to strong winds. Therefore came the hassle to get around the ski resort. Transportation to and from the hotel to Niseko village is scarce. You either need to catch a crowded bus with a limited schedule or reserve a private car, which is not always available. Most times you need to book a ride a day in advance. This was highly inconvenient and irritating.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Ikuko

Liked: Cleanliness, amenities, property conditions & facilities
シーズンオフで空いてて最高でした！
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Masumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も快適、清潔で食事も美味しくて、スタッフも親切で、ホスピタリティに溢れていて、とても素敵な滞在になりました。特に洋食の朝食がおいしくて、毎朝、メニューを選ぶのが楽しみでした。 温泉もサウナもあり、全室25室という大きさなので、レストランもお風呂もどこも混み合うことなく、行き届いたサービスで良かったです。また行きたいと思っています。
Stayed 3 nights in Aug 2024
Verified

8/10 Good

NOBUYUKI

Liked: Cleanliness, staff & service, room comfort
夕食のご飯の量や内容が値段の割には残念です。 食事の時の飲み物やその他説明がないです。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

SEUNG HOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

베스트오브베스트

너무너무 좋았어요 특히 뷰는 단연코 여행 인생 최고의 뷰라고 생각합니다 하나 어쉬운 것은 레스토랑 대안이 너무 적다는거!
Stayed 1 night in Dec 2023
Verified

8/10 Good

Kaoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
◆朝食のパンが本日の焼きたてでなく、ラスクのように固く乾燥した焦げの仕上がりだった。 また、紅茶の湯が浄水器でなく、水道水で入れたようで、カルキの匂いがした。 食事のみ、リッツカールトンさんならではの気遣いが無かったのが残念。 他の担当の方は問題無く満足でした。 ◆ライブラリー前の庭の花が手入れされていない。エレベーターから降りた正面の壁な地味な椅子のみで楽しさが演出されていない。 今後も利用したいので、全体的に華やかさを希望したい。 部屋からの景色は素晴らしく、インテリアはとても良かった。
Stayed 1 night in Jul 2022
Verified

8/10 Good

tomoya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
全スタッフおもてなしが行き届いております。 これ以上は必要無い程、お客様に対しての洞察力もあり優秀な対応でした。 ホテル設備ですが、全体的にプライベート感はあるものの、ホテル外観デザイン、ラウンジ、レストラン、風呂、ジム、朝食メニュー、などは宿泊プライスに対して期待したものとは違いました。
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

雪山

とても清潔で広い部屋だった。外はさすがに寒かったですが、お部屋では快適に過ごせました。雪の見える露天風呂も最高でした。
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新しくできたばかり
Stayed 1 night in Dec 2020
Verified

8/10 Good

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
ゲレンデからホテルに帰るスロープに斜度がなく大変だった。部屋数が少なく落ち着いて過ごせた。日本語で話しかけてくれても伝わらず、結局英語で話した方が意思の疎通がとれた。
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

KEIICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スパ、お灸、エステ最高！

温泉スパ最高でした。景色やプライベート感があって贅沢な空間になっていました！変わったお灸とエステのコースに癒されました。お食事も流石のクオリティでした！
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

TAICHI

Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Atsuko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Michelle Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025