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Toya Kohantei

Property class: 3

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Photo gallery for Toya Kohantei

A wooden deck with hot tubs and a view of a lake and mountains.
A modern interior with a large window overlooking a calm body of water and green hills.
A room with a large window offering a view of a lake and mountains. There are two chairs and a small table.
A room with a large window overlooking a mountainous landscape.
A spacious indoor area with a large window overlooking a body of water and mountains. There are several seating arrangements, including sofas and chairs, and a table in the center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7-8 Toyako Onsen, Abuta-gun, Toyako, 049-5721
  • Place, Toyako Onsen
    ‪1 min walk‬
  • Place, Lake Toya
    ‪2 min walk‬
  • Place, Toyako Hot Spring
    ‪13 min walk‬

Room options

View all photos for Western Room, Mountain View,buffet

A hotel room with two beds, a TV, a coffee maker, and a bedside table.

Western Room, Mountain View,buffet

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room, Mountain View,buffet

A traditional Japanese room with tatami flooring, a low wooden table, a television, and sliding doors.

Japanese Style Room, Mountain View,buffet

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese-style room, Lake View(buffet)

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a view of mountains through a shoji screen.

Japanese-style room, Lake View(buffet)

  • Lake view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 5 Single Futons

View all photos for Japanese and Western room, Lake View(buffet)

A hotel room with two beds, a seating area, a view of the sea, and a traditional Japanese interior.

Japanese and Western room, Lake View(buffet)

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 18 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Japanese Western Style Room With Lake View(buffet)

A traditional Japanese room with tatami flooring, a low table, chairs, a TV, and a view of mountains through shoji screens.

Japanese Western Style Room With Lake View(buffet)

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Room

A traditional Japanese room with tatami flooring, a low table, a television, and sliding doors.

Room

  • Sleeps 9

View all photos for Room

A hotel room with two beds, a TV, a bedside table with a lamp, and a large window with curtains.

Room

  • Sleeps 3

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About this property

Toya Kohantei

This hotel features a full-service spa, a restaurant, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, a 24-hour front desk, and free newspapers.
Toya Kohantei offers 138 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 空中大浴場. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

During your stay at Toya Kohantei, you're just a quick walk from Lake Toya. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Indulge in a treatment at the full-service spa
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Onsite recreation includes hot springs and a sauna
  • Steps from Toyako Onsen and Lake Toya
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Toya Kohantei offers its guests a full-service spa, hot springs, and a sauna. An airport shuttle (available on request), a train station pick-up service, and a train station drop-off service are available for a fee. Spa services, a vending machine, and complimentary newspapers in the lobby are also featured at Toya Kohantei. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Toyako hotel.

Toya Kohantei has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 2:00 PM to 4:30 PM at scheduled times and on request
  • Train station pick-up shuttle (surcharge) from 1:30 PM to 4:00 PM
  • Train station shuttle at scheduled times, on request
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • On a lake
  • On the boardwalk/promenade

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers train station pickup service from Sapporo only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1500 per person (one-way)
  • Airport shuttle fee per child: JPY 1500 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Toya Kohantei offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Toya Kohantei Hotel
Kohantei Hotel
Kohantei
Toya Kohantei Hotel
Toya Kohantei Toyako
Toya Kohantei Hotel Toyako

Toya Kohantei Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 71 out of 248 reviews
Rating 8 - Good. 95 out of 248 reviews
Rating 6 - Okay. 55 out of 248 reviews
Rating 4 - Poor. 14 out of 248 reviews
Rating 2 - Terrible. 13 out of 248 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hot spring baths. Breakfast and dinners were wonderful and had a great view of the lake
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Thi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in one hotel. Free car parking, buffet dinner and breakfast was great, beautiful views of Lake Toya, onsite onsen, friendly staff. Room was clean. Would recommend and also return.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

KUANWEN

Liked: Staff & service
Disliked: Amenities
View is great!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Chong Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall experience is great. Although the building is abit old, it is well maintained. The breakfast and dinner are just amazing
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Clarence

Liked: Cleanliness, staff & service, amenities
Property felt old but was well-maintained. Staff was good; warmly received. Room was lovely; nice onsen.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Zhongzhe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is very good
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were overwhelmed with the value, amenities and everyone's attention. Great stay and we highly recommend.
Stayed 1 night in May 2025
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy, quiet, nice view from the room and very easy to get to the shore of the lake.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

KWAN MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fireworks in summer very impressive
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kum Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just on the shores of Lake Toya. Our room looked out to the beauty of the lake. Pleasant stay.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Chee

Disliked: Amenities, property conditions & facilities
The outdoor onsen is good. The room is old. Need to refurbish. The staff attitude… just acceptable. Not really worth the price we paid for the hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Staff was really helpful to check and advise on JR train information even it is not their responsibilities. The hot spring was very well maintain and comfortable to use. Dinner and breakfast buffet variety is very good. The lake view is perfect also !!
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Erin M

The place was outdated, dirty, staff were rude, it felt like we were in movie of
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Akkadet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for relaxing and a nice view of the lak

Nice hotel for relaxing and a nice view of the lake. Nothing is around much. The onsen is not so many types, but ok for relaxing with the view.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

weifeng huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
The hot spring is not clean, there are many hair in the water.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Grand old hotel

Grand old hotel. The traditional Japanese and western bedrooms are both very good, with a lovely view of the lake on one side of the hotel. The in-room bathrooms spoil it; they are past their prime. Buffet had an enormous, interesting and delicious variety of food. Both onsens are excellent, parricularly the far outdoor one. Men's and women's facilities are swapped once per day, so both genders get to try both ends. Great location on the lake and near eateries, shops and transport.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Cory

Liked: Cleanliness, staff & service
Property a bit old. Toilet is very small.
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

sefuel

Liked: Staff & service, room comfort

Very old hotel

The property is really old. Toilet is old... feels like they haven't change it since 1980s Then the carpets in the hallway have alot stains.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice people, onsen with a fab view, great location but tired property… rooms were basic but traditional and quant, bathrooms however had black mould and stank like public toilets. The window seal looking out to the beautiful view, also had black mould.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Song Zhi

Liked: Cleanliness, staff & service, amenities
Traditional and slightly dated onsen resort. The onsen was alright but need to take note to bring the towels down as they dont provide it below. However, the staff was all very helpful, the nightly firework shows are also viewable from our room which was a bonus & the morning view of the mountain at 4/5am WAS SOOOO GORGEOUS IT FELT MAGICAL! The morning breakfast was also good but not amazing! Overall will still stay here for the experience and the beautiful view! If you are looking for more modern amenities then look elsewhere~
Stayed 2 nights in May 2025
Verified review

8/10 Good

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out time too early! First time need to pay extra money using hot spring in hotel in Japan.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The high price is for the onsen, not for the room

Awesome onsen and view over the lake Toya. Very diverse and nice dinner and breakfast buffet. Quality of the western style room average. I have stayed in cheaper hotels with better rooms. It was clean when I arrived, but has not been cleaned before the 2nd night of my stay. Extra bath tax charged at hotel during checkout.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

HSING-CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities
The onsen is winderful, however the dinner is not worth for the price. The room is large, but the bed is too old to sleep. It is not so confortable.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Dennison

Disliked: Property conditions & facilities
Old. Central Air Condition was not working. They had to bring inc3 electric fans so I can sleep. Did ask to change room but they said “NO” I would not go back there again
Stayed 1 night in Jun 2024