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Toya Kohantei

3.0 star property

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Photo gallery for Toya Kohantei

Hot springs
Lobby
Public bath
View from room
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7-8 Toyako Onsen, Abuta-gun, Toyako, 049-5721
  • Place, Toyako Onsen
    ‪1 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Toyako Hot Spring
    ‪13 min walk‬

Room options

View all photos for Western Room, Mountain View,buffet

Western Room, Mountain View,buffet

Western Room, Mountain View,buffet

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room, Mountain View,buffet

In-room safe, blackout curtains

Japanese Style Room, Mountain View,buffet

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese-style room, Lake View(buffet)

In-room safe, blackout curtains

Japanese-style room, Lake View(buffet)

  • Lake view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 5 Single Futons

View all photos for Japanese and Western room, Lake View(buffet)

Japanese and Western room, Lake View(buffet)

Japanese and Western room, Lake View(buffet)

7.0 out of 10
Good
(4 reviews)
  • Lake view
  • 18 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Japanese Western Style Room With Lake View(buffet)

Dining

Japanese Western Style Room With Lake View(buffet)

  • Sleeps 5

View all photos for Japanese Room With Lake View Non Smoking(buffet)

Bathroom

Japanese Room With Lake View Non Smoking(buffet)

  • Sleeps 5

View all photos for Western Room With Mountain View Non Smoking(buffet)

In-room safe, blackout curtains

Western Room With Mountain View Non Smoking(buffet)

  • Sleeps 2

View all photos for Japanese Room With Mountain View Non Smoking(buffet)

In-room safe, blackout curtains

Japanese Room With Mountain View Non Smoking(buffet)

  • Sleeps 5

Japanese Style Room (no Specific View) Non Smoking

  • Sleeps 5

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About this property

Toya Kohantei

A restaurant, a sauna, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a front-desk safe, and a banquet hall are onsite.
Toya Kohantei offers 138 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
During your stay at Toya Kohantei, you'll be within walking distance of Lake Toya. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Onsite recreation includes hot springs and a sauna
  • Steps from Toyako Onsen and 12 minutes by foot from Lake Toya
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Toya Kohantei offers its guests hot springs and a sauna. An airport shuttle (available on request), a train station pick-up service, and a train station drop-off service are available for a fee. Toya Kohantei also features a vending machine, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Toyako hotel.

Toya Kohantei has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 2:00 PM to 4:30 PM at scheduled times and on request
  • Train station pick-up shuttle (surcharge) from 1:30 PM to 4:00 PM
  • Train station shuttle at scheduled times, on request
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Hot springs
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • On a lake
  • On the boardwalk/promenade

Spa

  • Hot springs
  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers train station pickup service from Sapporo only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1500 per person (one-way)
  • Airport shuttle fee per child: JPY 1500 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Toya Kohantei offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Toya Kohantei Hotel
Kohantei Hotel
Kohantei
Toya Kohantei Hotel
Toya Kohantei Toyako
Toya Kohantei Hotel Toyako

Toya Kohantei Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 61 out of 232 reviews
Rating 8 - Good. 93 out of 232 reviews
Rating 6 - Okay. 52 out of 232 reviews
Rating 4 - Poor. 14 out of 232 reviews
Rating 2 - Terrible. 12 out of 232 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Clarence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property felt old but was well-maintained. Staff was good; warmly received. Room was lovely; nice onsen.
Stayed 1 night in Dec 2025

2/10 Terrible

Erin M

The place was outdated, dirty, staff were rude, it felt like we were in movie of
Stayed 1 night in Dec 2025

10/10 Excellent

Chong Hock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall experience is great. Although the building is abit old, it is well maintained. The breakfast and dinner are just amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

KWAN MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fireworks in summer very impressive
Stayed 1 night in Sep 2025

8/10 Good

Sophia

Travelled with group
The tatami has some stain on it. Luckily the bedsheets is clean. We didnt know that they will come n setup the tatami for us so we did it on our own without any knowledge. When we back from dinner, someone came over. He was standing outside n see that we already did it, he just said ok and wanna walk away. We asked him to check he just simply walk in and dont even bother to check thru and said it was correct. Till we went to the next hotel with tatami setup, then we know we did it wrong way for the blanket. Very unprofessional
Stayed 1 night in Aug 2025

8/10 Good

Song Zhi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Traditional and slightly dated onsen resort. The onsen was alright but need to take note to bring the towels down as they dont provide it below. However, the staff was all very helpful, the nightly firework shows are also viewable from our room which was a bonus & the morning view of the mountain at 4/5am WAS SOOOO GORGEOUS IT FELT MAGICAL! The morning breakfast was also good but not amazing! Overall will still stay here for the experience and the beautiful view! If you are looking for more modern amenities then look elsewhere~
Stayed 2 nights in May 2025

10/10 Excellent

Cassandra

Stayed 1 night in Jun 2025

10/10 Excellent

Peter, Singapore

Stayed 1 night in Jun 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were overwhelmed with the value, amenities and everyone's attention. Great stay and we highly recommend.
Stayed 1 night in May 2025

4/10 Poor

sefuel

Liked: Staff & service, room comfort

Very old hotel

The property is really old. Toilet is old... feels like they haven't change it since 1980s Then the carpets in the hallway have alot stains.
Stayed 1 night in Apr 2025

8/10 Good

Zhongzhe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is very good
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Grand old hotel

Grand old hotel. The traditional Japanese and western bedrooms are both very good, with a lovely view of the lake on one side of the hotel. The in-room bathrooms spoil it; they are past their prime. Buffet had an enormous, interesting and delicious variety of food. Both onsens are excellent, parricularly the far outdoor one. Men's and women's facilities are swapped once per day, so both genders get to try both ends. Great location on the lake and near eateries, shops and transport.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice people, onsen with a fab view, great location but tired property… rooms were basic but traditional and quant, bathrooms however had black mould and stank like public toilets. The window seal looking out to the beautiful view, also had black mould.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angeline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Staff was really helpful to check and advise on JR train information even it is not their responsibilities. The hot spring was very well maintain and comfortable to use. Dinner and breakfast buffet variety is very good. The lake view is perfect also !!
Stayed 1 night in Nov 2024

10/10 Excellent

Kum Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just on the shores of Lake Toya. Our room looked out to the beauty of the lake. Pleasant stay.
Stayed 1 night in Sep 2024

8/10 Good

JungHsiang

Liked: Staff & service, room comfort
房間內榻榻米的味道非常重，跟櫃台要了電扇跟開窗一陣子才比較好，另外就是灰塵很多會讓人一直過敏。 旅館位置很方便，樓頂的戶外溫泉view不錯，晚上的bingo活動挺有趣的，有空可以參加，煙火的話會建議走出旅館往左走一小段，那邊才能看到全部的煙火。
Stayed 1 night in Sep 2024

8/10 Good

Cory

Travelled with family
Liked: Cleanliness, staff & service
Property a bit old. Toilet is very small.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dennison

Disliked: Property conditions & facilities
Old. Central Air Condition was not working. They had to bring inc3 electric fans so I can sleep. Did ask to change room but they said “NO” I would not go back there again
Stayed 1 night in Jun 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy, quiet, nice view from the room and very easy to get to the shore of the lake.
Stayed 1 night in Apr 2024

10/10 Excellent

weifeng huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 1 night in Oct 2023

6/10 Okay

Gloria

Travelled with family
Stayed 1 night in Sep 2023

6/10 Okay

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The high price is for the onsen, not for the room

Awesome onsen and view over the lake Toya. Very diverse and nice dinner and breakfast buffet. Quality of the western style room average. I have stayed in cheaper hotels with better rooms. It was clean when I arrived, but has not been cleaned before the 2nd night of my stay. Extra bath tax charged at hotel during checkout.
Stayed 2 nights in Aug 2023

8/10 Good

Ryan

Liked: Staff & service
Stayed 1 night in Feb 2023

8/10 Good

Lec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019