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Kashoutei Hanaya

3.0 star property

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Photo gallery for Kashoutei Hanaya

Hot springs
Hallway
Japanese Style Room with Private Bathroom, Smoking [18 sqm] | In-room dining
Front of property
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
134 Noboribetsuonsencho, Noboribetsu, Hokkaido, 059-0551
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Noboribetsu Bear Park
    ‪3 min walk‬
  • Place, Jigokudani
    ‪15 min walk‬

Room options

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking, Mountain View [13.9 sqm]

A traditional Japanese room with tatami flooring, a low table, a television, and sliding doors.

Japanese Style Room, Non Smoking, Mountain View [13.9 sqm]

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking, Mountain View [14 sqm]

In-room safe, desk, laptop workspace, free WiFi

Twin Room, Non Smoking, Mountain View [14 sqm]

  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Room, Non Smoking [10 sqm] (For 1 Adult)

A room with tatami flooring, a table, chairs, a heater, and a window with curtains.

Japanese Room, Non Smoking [10 sqm] (For 1 Adult)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Futon
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking [18 sqm]

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and sliding doors.

Japanese Style Room, Non Smoking [18 sqm]

  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons OR 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking [10 sqm] (For 2 Adults)

In-room safe, desk, laptop workspace, free WiFi

Japanese Style Room, Non Smoking [10 sqm] (For 2 Adults)

  • Mountain view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with Private Bathroom, Non Smoking [18 sqm]

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and sliding doors.

Japanese Style Room with Private Bathroom, Non Smoking [18 sqm]

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons OR 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking, Mountain View [13.9 sqm]

Japanese Style Room, Non Smoking, Mountain View [13.9 sqm]

Japanese Style Room, Non Smoking, Mountain View [13.9 sqm]

  • Mountain view
  • 14 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking, Mountain View [13.9 sqm]

A traditional Japanese-style room with tatami flooring, a low table, chairs, a television, and a fan.

Japanese Style Room, Non Smoking, Mountain View [13.9 sqm]

  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Family Room, Non Smoking, Mountain View

Family Room, Non Smoking, Mountain View

Family Room, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 4 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

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About this property

Kashoutei Hanaya

This ryokan features a full-service spa, a restaurant, and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
Kashoutei Hanaya offers 21 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. This Noboribetsu ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

During your stay at Kashoutei Hanaya, you'll be within walking distance of Jigokudani. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hot springs
  • 14 minutes by foot from Jigokudani and a 4-minute drive from Date Jidaimura
As a guest of Kashoutei Hanaya, you'll find a full-service spa and hot springs. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Kashoutei Hanaya.

The ryokan hosts a free manager's reception daily.
Kashoutei Hanaya has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 8:30 AM for a fee: JPY 1,800 for adults and JPY 1,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace

Full-service spa

  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchairs on site

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: JPY 1080

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 24 2026 to December 19 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1800 for adults and JPY 1000 for children
  • Late check-out fee: JPY 1080

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kashoutei Hanaya Inn Noboribetsu
Kashoutei Hanaya Inn
Kashoutei Hanaya Noboribetsu
Kashoutei Hanaya
Kashoutei Hanaya Ryokan
Kashoutei Hanaya Noboribetsu
Kashoutei Hanaya Ryokan Noboribetsu

Kashoutei Hanaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 162 reviews
Rating 8 - Good. 45 out of 162 reviews
Rating 6 - Okay. 10 out of 162 reviews
Rating 4 - Poor. 3 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ben

Smaller than other properties in the same location but it was a wonderful stay. Service was amazing, food was delicious and staff was very helpful.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for a few days. Walkabkw to shopping street and hell valley. Fabulous food ans welcoming staff. Hot springs wonderful.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible experience with the kindest and most hospitable staff. I am grateful for my stay and experience
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in all aspects. RECOMMENDED
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean, comfortable, well-maintained place with a kind and helpful staff. The bath is wonderful, and the phenomenal meals put this place well above other hotels in the area. Some may find the location a bit far from the shops, but it’s easy walking distance, and I found it nice to not be among the noisy tourists.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time experiencing a ryokan and this place did not disappoint. Only sad thing is that I was only there (and Noboribetsu, for that matter) for 2 nights. Staffs were friendly and helpful.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Kuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stuff are friendly and helpful while the hot spring pond is quite small. The hotel located at roadside, convenient but not much scene to view. The food is delicious but the size is a bit small.
Verified

10/10 Excellent

dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot may not be one of the bigger roykans but is very hospitable. English friendly and onsen is tattoo friendly unfortunately the onsens are incredibly small the outside can only fit 2-3 people and the inside one is barely double that size. Dinner and breakfast were incredible.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Ow Eu Gene

Liked: Cleanliness, staff & service, property conditions & facilities
A nice quaint little ryokan. Tattoo friendly onsen!!! A pity the aircon was spoilt. But good service recovery with free beer.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jae H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Noboribetsu Stay

Loved every minute of my short stay at this adorable, tattoo-friendly ryokan! Both the indoor and outdoor onsen baths were clean and very relaxing, the kaiseki meals for dinner and breakfast were delicious, and the staff were friendly, extremely helpful, and accommodating. Totally regretted booking just one night! The next time I'm in Noboribetsu, I'll be sure to check to see if Kashoutei Hanaya is available for several days!
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Wai Hung

Disliked: Amenities, property conditions & facilities
i booked in Expedia and it said there is a private shower place. But it is not in reality. I don't know is the expedia problem or the hotel which make me so inconvenient, especially i booked 2 room, together with my parents!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很小巧的酒店, 早/晚餐是在房間享用的, 份量及食材也很優質; 溫泉是細小一點; 但人不多; 所以也很自在.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

HYOJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
버스 정류장과 가깝고 조용하고 한적한 위치에 있고 깔끔하고 직원분들 너무 친절합니다
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

POJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

小巧親切

一間小型日式旅館，房間不多，範圍不大泡湯池也不大，但人員親切，有免費的啤酒跟飲料與牛奶可以喝，有提供接駁車往返JR登別站
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

よしき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小さめではあるが、お風呂がとても気持ちよかった。 また部屋で食事であたため、ゆっくり楽しめた。 サービスも満足のいくものであり、また機会があれば利用したい。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お食事も接客もお値段以上で文句なし！ またお邪魔させていただきます。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Satoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋をグレードアップしてくれて、良い部屋でした。ありがとうございました。
Stayed 1 night in Aug 2024
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un peu à l'écart mais avec un prix décent pour le lieu. Le diner et le petit déjeuner étaient parfaits.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

YONBOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용하고 직원들이 친절함. 온천 중심부 상가와 너무 떨어져 있어 다소 불편.
Stayed 1 night in May 2024
Verified

8/10 Good

レイコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋での食事が良かったです。 よしかかれるクッション良かった。
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Pak Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務親切友善，膳食一流
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

gihyeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
관계자 분들이 모두 친절하였으며 무료 시음 코너도 좋았음 (시간이 2~5시만 이용이 약간 아쉬움) 숙박 자체는 좋았으나 주변 편의 시설을 이용하려면 노보리온천 정류장까지 한정거정 가야 하는 것이 불편할 수 있으나 나갈일이 없었음
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

YUNG-SHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience.

整體體驗很棒，若真要挑毛病的話，感覺溫泉池有點小，但其實也很夠了。
Stayed 1 night in Apr 2023
Verified

8/10 Good

SEUNGHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
대체적으로 좋은 경험이었습니다 가이세키 석식이나 조식은 방에서 즐길수 있다는 점이 감성적으로나 편한 분위기여서 매우 좋았지만 리뷰나 다른 여관에서의 경험에서 너무 기대를 했었는지는 모르지만 가격을 생각하면 평범한 재료와 맛이었다고 느꼈습니다. 특별히 나쁜점은 없었습니다. 노후되었지만 방은 굉장히 깔끔했으며 오히려 그부분이 개인적으로는 좋은 느낌이었습니다. 화려한 느낌의 방을 기대하신다면 아쉬울수 있을것 같습니다. 가장 좋았던 부분은 온천이었습니다. 상상하고 있던 일본의 온천 욕실의 모습과 유황향이 느껴지는 훌륭한 온천탕은 제 기대를 충족시켜주었습니다. 다만 전체적인 크기가 작은편이라 느껴 사람이 많다면 조금 불편할수 있겠구나 싶긴 했습니다. 직원분들은 굉장히 친절하셨습니다. 어느 사람 할거없이 계속 웃는 얼굴로 대응해주셨던점이 인상에 남습니다. 또한 석조식 시간과 픽업 버스의 운영 및 지원에서 여행객들을 향한 배려를 느끼게 만들었습니다. 노보리베츠를 관광하고 여행에 지친 몸을 달래는데에는 충분히 10점만점을 주기에 아깝지 않은 경험이었습니다. 다만 특별히 시설이 아름답길 기대하시거나 여관에 틀어박혀 여관만을 즐기기에는 규모나 부대시설이 작은편이므로 여관을 메인으로 방문하시는 것보다는 하나의 요소로 보시고 고려하는것이 좋을것 같다는 개인적인 생각입니다.
Stayed 1 night in Jan 2023