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Noboribetsu Grand Hotel

3.5 star property

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Photo gallery for Noboribetsu Grand Hotel

Hot springs
Hot springs
Hot springs
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Noboribetsu Onsen 154, Noboribetsu, Hokkaido, 059-0551
  • Jigokudani
    ‪9 min walk‬
  • Noboribetsu Bear Park
    ‪12 min walk‬
  • River Oyunuma Natural Footbath
    ‪19 min walk‬

Room options

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 48 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Suite, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Traditional Room

In-room safe, free WiFi, bed sheets

Traditional Room

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 5
  • 5 Twin Futons

Similar properties

Public bath

Dai-ichi Takimotokan

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (1133)
The price is €201
for 1 room
4 Jul - 5 Jul
Dai-ichi Takimotokan

About this property

Noboribetsu Grand Hotel

Hotel with a sauna, a quick walk to Jigokudani
This hotel features a restaurant, a bar/lounge, and a sauna. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Noboribetsu Grand Hotel offers 241 air-conditioned accommodations with safes and complimentary bottled water. This Noboribetsu hotel provides complimentary wireless Internet access. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.
During your stay at Noboribetsu Grand Hotel, you're just a quick walk from Jigokudani. You'll find features like a restaurant, a bar, and a coffee shop/cafe.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Matsumae
  • Amenities include newspapers, a front-desk safe, and laundry facilities
  • Onsite recreation includes hot springs and a sauna
  • 8 minutes by foot from Jigokudani and a 2-minute drive from River Oyunuma Natural Footbath
Noboribetsu Grand Hotel offers its guests hot springs and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A vending machine, an arcade/game room, and laundry facilities are also featured at Noboribetsu Grand Hotel.

Smoking is allowed in designated areas at this 3.5-star Noboribetsu hotel.

Matsumae - This restaurant specializes in Japanese cuisine.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Tea service

Restaurants on site

  • Matsumae

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Geta (wooden sandals)
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Due to renovations, Kuma sauna is not available until further notice. Oni sauna and Seiryu sauna are available.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 4000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 4000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Noboribetsu Grand
Noboribetsu Grand Onsen Hotel
Noboribetsu Grand Hotel Hokkaido
Noboribetsu Grand Hotel Hotel
Noboribetsu Grand Hotel Noboribetsu
Noboribetsu Grand Hotel Hotel Noboribetsu

Noboribetsu Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 524 reviews
Rating 8 - Good. 226 out of 524 reviews
Rating 6 - Okay. 46 out of 524 reviews
Rating 4 - Poor. 15 out of 524 reviews
Rating 2 - Terrible. 9 out of 524 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at 3 properties in 4 days. This one was the very best. Will come back again
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked a room with a private bath. I liked that the bath is ready when you arrive. Felt very luxurious. The staff were very hospitable. The dinner buffet was interesting. Lots of variety.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, lots of buffet options. Clean with a great onsen.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a wonderful onsen wooden tub. Very relaxing and large room. Beautiful winter scenery. Relaxing atmosphere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Easy access to different must-go places. The staff are extremely helpful and friendly. Except for the breakfast buffet which end at 9:30. When it says 9:30, it means that everyone needs to leave at that time. We were obviously not aware of that and kept working on what’s left in our plates when one man seemed like a manager came with a raised voice saying “Out, out!” Guess that’s the culture difference.
Stayed 1 night in Dec 2024

10/10 Excellent

yuchun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2024

8/10 Good

Ting Long

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stop over with public/private bath facilities. Meals are extensive, a lot of options in their buffet for breakfast or dinner.
Stayed 1 night in Dec 2024

6/10 Okay

Kongrit

Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size and comfortable room with a wide breakfast and dinner spread
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Stayed 2 nights in Sep 2024

10/10 Excellent

Mei Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor onsen is a must-visit. Bathhouse features Sulphur bath, iron bath and sauna. It worths to stay in a suite, huge quiet room facing the mountain with spacious bathroom and wood bath tub. Dinner buffet features wagyu, crabs, shasimi and melon. Breakfast buffet features kaisendon, onsen eggs. Finally, staff are super friendly, always greet and even helped us to move our luggage up the enterance slope. It's a nice relaxing experience.
Stayed 1 night in Oct 2024

10/10 Excellent

christine, Little Neck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After considering both Dai-ichi Takimotokan and the Grand Hotel for my stay, I initially leaned towards Dai-ichi for its closer proximity to Jigokudani. However, the room aesthetics didn't quite appeal to me, so I opted for the Grand Hotel instead — and I'm glad I did. The buffet options were diverse and the dining experience was exceptional. I was equally impressed with the room, and both the onsen and service were outstanding. I highly recommend the Grand Hotel for anyone visiting Noboribetsu.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with nice onsen
Stayed 2 nights in Sep 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience of Japanese onsen classic
Stayed 5 nights in Sep 2024

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and helpful despite the language barrier. I am very grateful for their kindness. The spacious bath made the price of the largest room worth it. Very convenient how everything is within walking distance. I think more foreigners need to visit this place!
Stayed 2 nights in Sep 2024

10/10 Excellent

Hsiang- Fen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 10 min taxi ride from the JR station. Easy check in and out. Room is Japanese style but clean and has a beautiful view of the mountain. Onsen is large and the outdoor ones are nice. We didn’t do the dinner but signed up for the buffet breakfast. There are several restaurants a short walk away. Went with the front desk recommendation and it was great. The hell valley park is about 10-15 min walk uphilll. There is a free shuttle that go around the onset street and the park. Took off one star only because there was absolutely no communication from the hotel before arrival. I emailed 3 times before I left for the trip to confirm the reservation and received no reply. I had to ask the staff from my first hotel to call to confirm. Even that it took a day because the hotel phone line was closed after certain hours. Every other hotels I booked on my 2 weeks trip by Expedia either confirm my reservation when I emailed or reached out to me themselves way before my arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

Sung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Message service was available only to men.
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel

Hotel was very good overall. The hot baths were exceptional. There was a lack of restaurants in use for such a high quality hotel and the one in use had a very limited menu. The breakfast buffet was extensive but not always to our taste. Bed very comfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a good hot springs facility on the second floor. I chose the traditional Japanese room and that was spacious and very nice. Quiet area and the hotel was quiet as well. The hotel could benefit from a facelift, but all in all it was good
Stayed 1 night in Apr 2024

10/10 Excellent

Joni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at the beginning of the town. It is across from the bus terminal to get to the station or Date Jidaimura. It's actually a 5 min walk to a 7-11 but can't tell from there. The workers will always willing to help with calling cabs. Compassionate when I had my 10 yr old daughter and they let me add her to my reservation for around 5000 yen with my 12 yr old son and did NOT charge us 17000 yen like a nearby hotel did. Enjoyed the onsen. Iron, salt, sulfur, etc baths. I love the outside one.
Stayed 1 night in Mar 2024

10/10 Excellent

RYAN TSHUI YIT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen facilities are amazing. Buffet selections are good too. Staff is very helpful, even helping me to book a relatively cheap express bus to go to sapporo from the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Suvisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Onsen and perfect dinner
Stayed 1 night in Dec 2023