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Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Indoor pool
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1157 N Military Highway, Norfolk, VA, 23502
  • Norfolk State University
    ‪5 min drive‬
  • Norfolk Premium Outlets
    ‪6 min drive‬
  • Norfolk Botanical Garden
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Room amenity

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Room amenity

Suite, 1 Queen Bed

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Room amenity

Suite, 1 Bedroom, Accessible (Communications)

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Room amenity

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Mobility)

Room amenity

Suite, 2 Queen Beds, Roll-in Shower (Mobility)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 39 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

Hotel in Norfolk with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Norfolk Airport by IHG offers 104 accommodations with iPod docking stations and MP3 docking stations. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Norfolk Airport by IHG. During your stay, you're just a quick walk from Lake Taylor Hospital. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from Naval Station Norfolk and 7 minutes from Regent University
Holiday Inn Express Hotel & Suites Norfolk Airport by IHG offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1259 square feet (117 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Norfolk Airport by IHG. Self parking is free.

This Norfolk hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,259 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norfolk Airport
Holiday Inn Express Norfolk Airport
Holiday Inn Express Hotel Suites Norfolk Airport
Inn Express Norfolk Airport

Holiday Inn Express Hotel & Suites Norfolk Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eddy

Stayed 4 nights in Jan 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was wonderful. So spacious and clean and comfortable. The only problem I had was at the breakfast on Sunday morning. The area was messy and no one was there keeping it picked up and supplied. The hot water for tea was empty and we had to go ask at the front desk for someone to fill it. Otherwise it was a great visit!
Stayed 2 nights in Jan 2025

8/10 Good

CHARLES, CHARLESTON

Liked: Cleanliness, staff & service, property conditions & facilities
So why do the hotels want to know how many people are staying in the room If the hotel is too cheap to keep enough towels and linens in the rooms for max occupancy??? Wouldn't be easy for staff to notice how many in the party and offer the extras reqd at check in versus making you make multiple trips to the front desk to do their job for them???

10/10 Excellent

Caroline

Stayed 1 night in Jan 2025

10/10 Excellent

CHARLES, CHARLESTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exponentially better than the Residence Inn we paid for but left to stay here at HIE
Stayed 1 night in Jan 2025

10/10 Excellent

Leticia I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Kobe

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsey

Stayed 2 nights in Jan 2025

6/10 Okay

katiria

Disliked: Cleanliness

Left a lot to be desired.

It was so so this time. It is really upsetting to see such a spacious and newer space depreciate in quality from lack of sevices. They did not load the soap dispensers. One of my night stand bulbs was out. Some of the employees were outstanding... literally evryone at the front desk was great. But some employees treated the patrons like they were a burden. I think if you are the first person a patron will encounter, then you should be in a great mood in the morning. This is said of the attendant at the breakfast station. She was always late. Nothing was stocked. It was a sub par experience.
Stayed 5 nights in Jan 2025

4/10 Poor

Shashidhar

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast service was poor and the host who was working was very rude to the guests.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deirdra

Stayed 2 nights in Jan 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
I'll definitely stay there again
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short weekend trip to drop off our daughter to school. From check in to check out all of the staff was extremely accommodating. Will definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Barnett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Tracy

Travelled with family
Disliked: Staff & service, room comfort
I did not enjoy my stay at all bathroom sink water ran slow took the water about 30 minutes to warm up the fridge did not work water was at the bottom of it the bed was one side uncomfortable the toilet kept stopping up had to take the led of to flush it Saturday night we couldn’t sleep because of loud music playing for over 3 to 4 hours we told the front desk of all the things was wrong he told me he would switch us out rooms he didn’t told us he would at 3:30 or 4pm kept us waiting it was after 7:45pm and the room still wasn’t ready I went down and told him never mind it was late and we had shower for the night I never has this problem before and I always go there but this visit was very poor
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Mandisa

Stayed 1 night in Jan 2025

10/10 Excellent

Tishea

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was to my liking
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Stayed 2 nights in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lemonte

Stayed 1 night in Jan 2025

8/10 Good

Tashi P

Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities
Breakfast snd staff lacked
Stayed 1 night in Jan 2025