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Norfolk Country Inn & Suites

2.0 star property

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View from property
Children’s play area – outdoor
Executive Room, 1 King Bed (Pets Not Allowed)
Fitness facility
Nightclub

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
1201 South 13th Street, Norfolk, NE, 68701
  • Place, Sunset Plaza Mall
    ‪6 min walk‬
  • Place, Norfolk Arts Center
    ‪3 min drive‬
  • Place, City Square Park
    ‪3 min drive‬

Room options

View all photos for Executive Double Room (Pets Not Allowed)

Executive Double Room (Pets Not Allowed)

Executive Double Room (Pets Not Allowed)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed (Pets Not Allowed)

Executive Room, 1 King Bed (Pets Not Allowed)

Executive Room, 1 King Bed (Pets Not Allowed)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Deluxe Room, 1 King Bed, Refrigerator & Microwave

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 278 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

  • Bay view
  • 278 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Norfolk Country Inn & Suites

This hotel features laundry facilities, a computer station, and a picnic area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and a banquet hall are onsite. Housekeeping is available once per stay.
Norfolk Country Inn & Suites offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature down comforters. 37-inch LCD televisions come with premium satellite channels.

Guests can make use of the in-room refrigerators and microwaves. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

Our customers tell us they can't get enough of the helpful staff at Norfolk Country Inn & Suites. During your stay, you're just a quick walk from Sunset Plaza Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Amenities include a computer, laundry facilities, and a terrace
  • Within a 15-minute walk of Sunset Plaza Mall and Bank Memorial Park
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Norfolk Country Inn & Suites also features a terrace, a picnic area, and a fireplace in the lobby. Self parking is free. A complete renovation of Norfolk Country Inn & Suites was completed in May 2017.

Smoking is allowed in designated areas at this Norfolk hotel.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Bingo

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - May 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 1:00 AM
Front desk staffed during limited hours
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
The front desk at this property is open daily from 6:30 AM - 1:00 AM.
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Norfolk Country Inn
Country Inn Norfolk
Norfolk & Suites Norfolk
Norfolk Country Inn & Suites Hotel
Norfolk Country Inn & Suites Norfolk
Norfolk Country Inn & Suites Hotel Norfolk

Norfolk Country Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 184 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 214 out of 1001 reviews
Rating 4 - Poor. 173 out of 1001 reviews
Rating 2 - Terrible. 167 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny microwave sat on top of non-funtional refrigerator on bathroom floor. No chair or table. Light fixture between beds didn't work. TV remote didn't work, TV not much better. Crummiest motel I've ever stayed in.
Stayed 1 night in Dec 2025

2/10 Terrible

Margaret, Salina

Disliked: Cleanliness, amenities, property conditions & facilities
Don’t know where to start..Disappointing, room so cold that it too long or maybe never warmed up, floor in room dirty and nothing to wet shoes on. Not enough blankets on bed to stay warm waiting for warmth from heater running all night long! Waffle maker for breakfast not setup for waffles, no waffle mix. Front desk staff was nice though
Stayed 1 night in Nov 2025

8/10 Good

Gregory

Stayed 1 night in Nov 2025

8/10 Good

Larry

Stayed 1 night in Nov 2025

6/10 Okay

Allen

Liked: Cleanliness
Bathroom from the 70’s
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Norman

Disliked: Cleanliness
Clean.
Stayed 1 night in Oct 2025

6/10 Okay

Neil

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Vicki

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
The rooms are not that clean they could really use new carpet and clean around the outside edge of the walls and the wallpaper was coming down off the walls and you could see the mold. The toilet moved when you sat down. Not enough towels for everyone in the room. NO pen or paper to write on. Breakfast was limited and no place to sit, if we wanted to eat there.
Stayed 1 night in Oct 2025

10/10 Excellent

SHAWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good for my short stay. I want to apologize for mess I left in restroom. I had a Kidney stone attack in middle of night and had Vomitted in and around the toliet. I then drove to ER. I'm sorry I didn't have the time to clean up the floor.
Stayed 1 night in Sep 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Raylin

Disliked: Staff & service, amenities, property conditions & facilities
I arrived at 1:23 AM only to find a hotel completely closed. I had to find alternate lodging at the last minute. This led to frustration and expense! I do not recommend this property.
Stayed 2 nights in Sep 2025

6/10 Okay

Leroy

Liked: Staff & service
Disliked: Property conditions & facilities
There was no telephone in the room. Inside main curtains missing rod to move them. Television remote kind of hard to operate and look up local programs. No chair for desk in room if a person wanted to sit down to eat. Parts of decorative tile in bathroom was missing. Bathtub did not have grab bars in case person slipped while showering. Overall i have stayed at other places in Norfolk better accomodations.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated room the only issue was Cable kept going out and the channel guide showed a lot more options then actually was available
Stayed 1 night in Sep 2025

4/10 Poor

Shawn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roomed smelled really bad bathroom dirty
Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Disliked: Property conditions & facilities

One night’s rest

Hotel is very run down. Rooms are ok and bed is good. Will probably find a different place to stay on our next visit.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and clean room
Stayed 1 night in Sep 2025

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs, the room looks dirty as soon as you open the door.
Stayed 3 nights in Aug 2025

4/10 Poor

Sarah

Stayed 8 nights in Jun 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Twila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Business traveller
Thought the available gaming was cool.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ease of check in. Breakfast menu same and limited amounts available
Stayed 2 nights in Aug 2025

2/10 Terrible

Tonia

Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Staff & service, room comfort
Hotel dated from photos 10 yrs ago
Stayed 1 night in Jul 2025