Norfolk Waterside Marriott

3.5 star property

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Photo gallery for Norfolk Waterside Marriott

Indoor pool
Meeting facility
Marina
Restaurant
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
235 E Main St, Norfolk, VA, 23510
  • Place, Waterside District
    ‪2 min walk‬
  • Place, Town Point Park
    ‪3 min walk‬
  • Place, Norfolk Scope
    ‪12 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(45 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(24 reviews)
  • River view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(21 reviews)
  • River view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Club Room, 1 King Bed with Sofa bed

  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Club Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Norfolk Waterside Marriott

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Norfolk Waterside Marriott. During your stay, you'll be connected to the convention center, and just a quick walk from Waterside District. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Waterside District and 11 minutes by foot from Norfolk Scope
Norfolk Waterside Marriott offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 41 meeting rooms are available. Event space at this hotel measures 60000 square feet (5574 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Norfolk Waterside Marriott. Parking is available for a fee.

This 3.5-star Norfolk hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
STEAM - Onsite coffee shop.
START - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 22 per night)
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 41 meeting rooms
  • Conference centre (60,000 square foot of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (152 centimetre wide)
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Nearby parking fee: USD 22 per night (60 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Norfolk Waterside Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1003 reviews
Rating 8 - Good. 205 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynnece

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2026

8/10 Good

Marlene

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
The hotel offered free parking for travelers taking the cruise from Norfolk but did not inform me until my arrival date and no rooms with the free service were available. Cost me $100 for parking 10 miles from the hotel.
Stayed 1 night in Jan 2026

6/10 Okay

Joseph

Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2025

8/10 Good

Emma

Stayed 1 night in Jan 2026

10/10 Excellent

Brittany

Stayed 2 nights in Jan 2026

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was completely neglected. While the General Manager, Casey, along with the supervisor and the maintenance engineer were courteous and genuinely apologetic, the rest of the staff was the complete opposite. The staff we encountered was unfriendly, condescending, rude, mean-spirited, and highly unprofessional. We were harassed, teased, misled, and given incorrect information, which only worsened an already painful situation. At the time of our stay, we were mourning and coping with significant grief due to the recent loss of several loved ones. The staff showed absolutely no compassion or sensitivity to what we were going through, nor did they seem to care. Because of this experience, I will never book with this hotel again unless there are major renovations and the three staff members we encountered are removed or properly retrained to address their unacceptable and abrasive behavior.
Stayed 1 night in Dec 2025

6/10 Okay

Sybril

Disliked: Cleanliness
Semen stain on couch. Oatmeal looked like gravy. Pancakes were dark as if griddle wasn’t clean. Service was good. Employee attitudes were good as well.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Perfect snd the views
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 1 night in Dec 2025

10/10 Excellent

Tennile

Stayed 1 night in Dec 2025

10/10 Excellent

DEBRA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was great, rooms were very clean and comfortable. The staff was very courteous.
Stayed 2 nights in Jan 2026

8/10 Good

Benjamin

Stayed 2 nights in Jan 2026

10/10 Excellent

Mary, Fayette

Travelled with partner
Very friendly checkin. Room was clean and the view was awesome.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room very clean. Caroline was very friendly helpful and knowledgeable
Stayed 1 night in Jan 2026

6/10 Okay

Larry

Liked: Cleanliness, staff & service
Broken items in the bathroom. Inside elevator doors look like puke.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Vince

Stayed 4 nights in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was somewhat dated. the staff was excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Raychelann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
All of it I'm definitely going to stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Bryan

Stayed 1 night in Dec 2025

2/10 Terrible

MARIA, PORTSMOUTH

Stayed 1 night in Dec 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
used valet for parking which made things simple. Very walkable to the water front area which was great. Lots of food options nearby. Staff was helpful and friendly. Room was clean. safe area
Stayed 1 night in Dec 2025

10/10 Excellent

Eugene

Stayed 1 night in Dec 2025