Norfolk Waterside Marriott

3.5 star property

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Photo gallery for Norfolk Waterside Marriott

Property amenity
Restaurant
Meeting facility
Marina
Meeting facility

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
235 E Main St, Norfolk, VA, 23510
  • Waterside District
    ‪2 min walk‬
  • Norfolk Scope
    ‪12 min walk‬
  • Chrysler Hall
    ‪12 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(36 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(15 reviews)
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, River View

9.6 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Norfolk Waterside Marriott

Riverfront Norfolk hotel connected to the convention center, steps from Waterside District
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Norfolk Waterside Marriott. During your stay, you'll be connected to the convention center, and just a quick walk from Waterside District. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Waterside District and 15 minutes by foot from Harbor Park
Norfolk Waterside Marriott offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 41 meeting rooms are available. Event space at this hotel measures 60000 square feet (5574 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Norfolk Waterside Marriott. Parking is available for a fee. A complete renovation of Norfolk Waterside Marriott was completed in August 2019.

This 3.5-star Norfolk hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
STEAM - Onsite coffee shop.
START - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 22 per night)
  • Secured, covered valet parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 41 meeting rooms
  • Conference centre (60,000 square foot of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (152 centimetre wide)
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Covered valet parking fee: USD 33 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Norfolk Waterside Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1008 reviews
Rating 8 - Good. 205 out of 1008 reviews
Rating 6 - Okay. 117 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 42 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gail, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Walkable and lots of restaurants nearby.
Stayed 1 night in May 2025

6/10 Okay

Hope

Liked: Cleanliness
I was prepared to write a scathing review after the elevators being down, lack of friendly service at the restaurant check in, and the room service mishap (no silverware or coffee even after I called and they said they were on their way ), but they redeemed themselves with a lovely woman who worked the front desk and went above and beyond to save my business and she did. I should’ve gotten her name. She’s a star.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to NATO parade, international village, and the Tattoo.
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We booked a corner room with river great views. The location allowed us to walk everywhere. The king size bed was very comfortable. The sofa was made for looks, ot comfort.i We were there for a popular event and the place was full so waiting for elevators was a thing. Staff was pleasant but told us they couldn’t validate our parking because we booked through Hotels.com so that was irritating.
Stayed 3 nights in Apr 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Al'Alai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not available until nearly 4 PM. The room was great, just what we wanted. Ate in the restaurant, very good meal. Not over priced.
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Clean, fresh rooms. Upon closer inspection, wallpaper peeling, carpet stained, dirty windows. Grounds surrounding the building were worn and not inviting. Service was prompt & courteous.
Stayed 1 night in Apr 2025

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

TONIA

Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice property with wonderful staff. Key card didn't work for over 30 minutes. 22nd floor up and down to complain
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views, and the nice receptionist.
Stayed 2 nights in Apr 2025

10/10 Excellent

Delbra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From my arrival Zaharia checked me in! She has the heart of leadership, her question to me was” how can I make your stay better?” And she did! I want to thank her for her caring and sharing, I was there for the jazz band competition, and the band from Huston Tollison was the first winner, my reason for being there! No issues with my room I want the hotel to get top rating. Leroy and Antoine from the concierge were very professional and such a pleasure to talk to!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

juanita

Stayed 1 night in Apr 2025

6/10 Okay

Charles, The Colony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Charissa

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice to be downtown and close to all the restaurants. Hotel was clean and stuff was kind and helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Trevon

Stayed 1 night in Mar 2025

10/10 Excellent

Zackory

Liked: Cleanliness, staff & service, property conditions & facilities
Valet was excellent . And the Marriott staff were so generous with help and service , excellent stay for my wife and I . We were satisfied with all accommodations. Definitely will be returning !!!
Stayed 2 nights in Apr 2025

6/10 Okay

Kari, Fort George Meade

Liked: Property conditions & facilities
Disliked: Staff & service
I was not informed on any of the benefits I paid for. Nothing was relayed at check in. Not even where the elevators are, which are hidden. Didnt get to use any of the extra benefits I paid for because no one informed us. Took 4 hours to get someone up to the room to fix the tv that would not turn on. The front desk girl was dismissive. I paid alot for a room and was not notified of any of the benefits I had. Waste of money.
Stayed 1 night in Mar 2025

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

brent, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025