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Hotel Downstreet, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Hotel Downstreet, an Ascend Collection Hotel

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)
Lobby
Exterior
Reception
Indoor pool, open 6:00 AM to 10 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
40 Main St, North Adams, MA, 01247
  • Place, Western Gateway Heritage State Park
    ‪2 min walk‬
  • Place, Massachusetts Museum of Contemporary Art
    ‪3 min walk‬
  • Place, North Adams Center
    ‪3 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪60 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Downstreet, an Ascend Collection Hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Hotel Downstreet, an Ascend Collection Hotel offers 90 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Hotel Downstreet, an Ascend Collection Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from MCLA Gallery 51. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, 2 meeting rooms, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Steps from MCLA Gallery 51 and North Adams City Hall
  • Cats and dogs welcome for a fee
Hotel Downstreet, an Ascend Collection Hotel offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly Hotel Downstreet, an Ascend Collection Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star North Adams hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Hotel Downstreet, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1006 reviews
Rating 8 - Good. 315 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 1 night in Jan 2026

6/10 Okay

Nathaniel

Business traveller, Travelled with partner
Liked: Amenities
Staff is very courteous. Room was not as clean as it should be but ok. Main issue with this property is the traffic noise and noise from the thru-the-wall HVAC unit which due to the very cold temps wanted to run a lot; even shutting it off, the fan would come on for 15-20 seconds periodically.
Stayed 1 night in Feb 2026

6/10 Okay

Charles, Salem

Stayed 3 nights in Jan 2026

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was cozy and clean. Staff was very responsive and courteous. The entire place was great from location to feel.
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Stayed 3 nights in Jan 2026

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities
Nice location and beautiful lobby.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great place, I’ve stayed here a few times. Nice clean rooms. Few minutes walk to Mass Moca.
Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

8/10 Good

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant and helpful, room spacey and all immaculate .
Stayed 1 night in Jan 2026

8/10 Good

Nathaniel

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were good and the room was clean. Bed is comfortable and room is fairly large. Couch is uncomfortable for prolonged sitting. Not having a cafe/restaurant open Tuesdays and Wednesdays or any breakfast bar is a bit inconvenient but there are other local options. Site location makes for some traffic noise in the room. But is a good value, at least at this time of year (winter after the holidays).
Stayed 2 nights in Jan 2026

10/10 Excellent

Scherie, Manteca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2026

8/10 Good

Shih Wen

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Marianne, Cheshire

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
friendly accommodating staff
Stayed 2 nights in Dec 2025

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and great location. The room was clean and spacious and had a beautiful view of the mountains and downtown area. Some aspects were a little outdated and the walls were thin (especially being right by the elevator) but overall a charming hotel that I would stay at again!
View from room
Stayed 1 night in Dec 2025

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front desk staff was very helpful. However, we lost heat in our room beginning at 11 pm on an extremely cold niight. It did not return by the time we checked out.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter, Columbia

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Travelled with group
Liked: Amenities
Clean room, friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Updated clean rooms nice hotel, nice restaurant and bar
Stayed 1 night in Dec 2025

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy, staff was friendly, room was clean. I love the galleries in the lobby!
View
View
Gallery
Gallery
Stayed 3 nights in Nov 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was relaxing. Parking was easy. Restaurant within walking distance. If you forget anything dollar general close.
Stayed 1 night in Nov 2025