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Holiday Inn Express North Conway by IHG

2.5 star property

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Photo gallery for Holiday Inn Express North Conway by IHG

Front of property – evening/night

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1732 White Mountain Hwy, North Conway, NH, 03860
  • Place, Settlers' Green Outlet Village
    ‪6 min walk‬
  • Place, Kahuna Laguna
    ‪2 min drive‬
  • Place, Conway Scenic Railway
    ‪4 min drive‬
  • Airport, Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪30 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible (Communications)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Room, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom, Jetted Tub

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express North Conway by IHG

Hotel with free breakfast, 8-minute walk to Settlers' Green Outlet Village
This hotel features an indoor pool, a snack bar/deli, and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Holiday Inn Express North Conway by IHG offers 78 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express North Conway by IHG. During your stay, you're just a quick walk from Settlers' Green Outlet Village. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests speak favorably about the location and the breakfast
  • 8 minutes by foot from Settlers' Green Outlet Village and a 4-minute drive from Conway Scenic Railway
There's a snack bar/deli on site. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express North Conway by IHG. Free self parking is available.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from August 27 2025 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express North Conway
Holiday Inn Express North Conway
Holiday Inn Express North Conway Hotel North Conway
Holiday Inn North Conway
North Conway Holiday Inn
Holiday Inn Express North Conway Hotel

Reviews

Holiday Inn Express North Conway by IHG Reviews

6.8

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 274 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 200 out of 1000 reviews
Rating 4 - Poor. 158 out of 1000 reviews
Rating 2 - Terrible. 125 out of 1000 reviews

Reviews

6/10 Okay

Aaron

Liked: Staff & service
Bathroom was in desperate need of repair!
Stayed 2 nights in Jul 2025

6/10 Okay

Christine

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
.
Stayed 3 nights in Jul 2025

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, staff & service, room comfort

7 out of 10

The staff is awesome and friendly and helpful. They are undergoing renovations so it wouldn't be fair to say it wasn't clean, it was, but there were a few things that I hope they include as the reno continues. The tub was worn and chipped. The bathroom door didn't close all the way. The controls for the AC didn't work. (The room was cool thankfully but we were unable to adjust it), phone is broken and all of the easily accessible outlets (at the bases of the lamps) were too loose to grip the plugs so had to move the nightstand to get an outlet to charge my phone. The TV remote was useless, all you could do was scan up and down, the guide button and channel numbers didn't work, it was weird. The pool was nice and clean, plenty of towels and a small outdoor area with some shade. Only 3 of the 8 or 9 jets in the spa were working. Breakfast was surprisingly good, lots of hot and cold choices and the coffee is amazing. Oh, the beds are super clean and comfortable. Overall for me I'd give it a 7 out of 10, but they'll be even better with the full renovation. 😁
Stayed 2 nights in Jul 2025

2/10 Terrible

Timothy Charles

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Accommodations were atrocious. Cobwebs - peeling paint on the ceiling - refrigerator compressor loud enought to wake me up at night. Peeling lamination on furniture. Broken and cracked tile in bathroom. Sheets not changed. Peeling wallpaper. Heater vent rusted. Have pictures to back up these allegations. At over $200 a night this was a disaster.We belong to the Holiday Inn club was told to contact jennifer.cosentino@stayatchoice.com have not contacted her yet. Very disappointed in IHG Brand at this point. We don't very often complain but this was absurd.
Stayed 2 nights in Jul 2025

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Nicole

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Jeffrey

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Read the comments regarding their big renovation. Mold on the ceilings, getting locked out of room requiring the staff to reprogram Our keys 6 times in 3 days! Free Breakfast was great, staff were kind and friendly! Pool was great for the grandkids! Downside construction staff sitting near the entrance doors smoking and swearing! Over all stay OK! IHG didn’t plan very well consider the occupancy was high because July is a big vacation week! I checked the IHG WEBSITE and they had no vacancies at this Holiday inn! I had to book at EXPEDIA.com
Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convenient location to North Conway and Storyland, which was the reason for our stay. It was clean and the staff were friendly and helpful. Downside was lack of quiet. We were on the first floor and could hear lots of running and footsteps above us. Also, the breakfast area is small for the number of guests. We got there at opening, so we were fine, but many guests were waiting for a table to open up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

6/10 Okay

Kyle

Stayed 1 night in Jul 2025

2/10 Terrible

Thiatyra

Disliked: Cleanliness, property conditions & facilities
Terrible experience
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Bahaa

Stayed 3 nights in Jun 2025

4/10 Poor

Tracy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Construction going on. We finally got a room after 3 other attempts. Someone was in room 1 and 3. Room 2 was not made up, dirty!
Stayed 2 nights in Jun 2025

6/10 Okay

Sushrut

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

does the job but desperate for renovations

I've stayed here before in years past. It is convenient and does the job. However this hotel is in desperate need of renovation and cosmetic repair. Paint chipped off the wall, water stains on the ceiling. Old carpet that is stained. There are several options for accommodation in the area, so I'm surprised that they have not cleaned up their hotel to compete as there is a LOT of competition in the area. The staff was amazing and friendly, and made us feel at home.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and breakfast!
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Stayed 1 night in Jun 2025

8/10 Good

Peter

I could see they were work on some renovations. Breakfast was good and the staff were very friendly and kept the breakfast area clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Shailesh

Stayed 1 night in May 2025

10/10 Excellent

Shailesh

Travelled with family
Liked: Cleanliness, amenities
Location
Stayed 1 night in May 2025

2/10 Terrible

Tayla

Travelled with family
Disliked: Amenities
I am so disappointed the hotel was under renovation which was not mentioned anywhere. We stayed on the third floor which there was dust everywhere which i am highly allergic to. The air conditioning was not working which it was super hot o. the third floor. I went to use the phone to call front desk which didn’t work there wasn’t even a cord attached. Then i used my phone to call the front desk I called for over an hour and no one answered. There were no light bulbs in the light in my room and it smelt like gas on the first floor as well. I asked to speak to a manager twice and still a day and 1/2 later have not heard from anyone I will be calling corporate on Tuesday. My sister stayed on the first floor and there was moldy food in her refrigerator along with other things wrong as well.
Stayed 1 night in May 2025

4/10 Poor

Devan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Everyone was super nice but there was mold in the room and hair was found in the shower. On our last night we found a bug on the bed.
Stayed 4 nights in May 2025

6/10 Okay

Patricia

Travelled with partner
Disliked: Property conditions & facilities
Close to finding north conway down town and outlet. The construction and faulty access room key.
Stayed 2 nights in May 2025

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Poor condition

This hotel is in need of some repairs and just general work. When we got to the lobby, there is working being done. We checked in and arrived at our room, we found out room to be one door away from what we are told is just a paint job - but it looks worse. It was dusty and terrible. Our door was open and the toilet didn’t work. I called down to get a new room and we were moved a door down - directly next to the work being done. The inside was fine - although the tub needed a replacement. The pool was gross - lots of balls of hair and needed a cleaning. The only good thing was the man in charge of the breakfast. He is delightful! Pics are of what we saw from our hallway door.
Stayed 2 nights in May 2025