Tru By Hilton Norwalk Des Moines

2.5 star property

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Photo gallery for Tru By Hilton Norwalk Des Moines

Gift shop
Fitness facility
Indoor pool
Free daily buffet breakfast
Free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1401 Chatham Avenue, Norwalk, IA, 50211
  • Place, Norwalk Dog Park
    ‪3 min drive‬
  • Place, Willow Creek Golf Club
    ‪5 min drive‬
  • Place, Blank Park Zoo
    ‪7 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪8 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Tru By Hilton Norwalk Des Moines

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area and a 24-hour front desk are onsite.
Tru By Hilton Norwalk Des Moines offers 78 accommodations with air conditioning. This Norwalk hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
During your stay at Tru By Hilton Norwalk Des Moines, you'll be close to A. H. Blank Golf Course. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a car charging station and coffee/tea in a common area
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by car from Jordan Creek Town Center and 5 minutes from Willow Creek Golf Club
Tru By Hilton Norwalk Des Moines offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Free self parking is available.

This Norwalk hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Tru By Hilton Norwalk Des Moines Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 82 reviews
Rating 8 - Good. 11 out of 82 reviews
Rating 6 - Okay. 3 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 3 out of 82 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and friendly staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
It was a ine night stay due to the weather, but the room was oerfect. Super clean and comfortable beds.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was new! It was spotless and the staff was amazing. There were plenty of restaurants close. Great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff Great location Could have better quality Kleenex and toilet paper.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, lots pf room with a great breakfast. Only issue we gad is big lack of water pressure with the shower wand. Great staff. Really liked the open concept.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely can tell it is brand new. Great rooms and really nice amenities. They have a pool table, games, pool, and plenty of comfortable sitting areas. My son really enjoyed the breakfast too. Staff is very friendly. All areas clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Clean, modern. Staff was friendly and helpful. Rooms are small, but we were only staying one night. It was quiet. We saw several deer in the adjacent field when we woke up! Breakfast was standard. I prefer more fresh fruit options. Overall a good stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

lamount

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very new hotel. The staff was very friendly and welcoming. The rooms were very clean and the the adjoining rooms were perfect size. This hotel provides everything you need for a quick weekend getaway. Great place for families, with a pool table and fun activities to enjoy in the lobby! Room was cleaned every day!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The lighting into room was very poor and the only way to watch tv was from the bed. There was one little desk chair. Hopefully future plans will includes something to make your rooms more comfortable ‼️
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful place was clean. We just had problems with the heat for our room. We had it set for 74 and it never went past 65. Our blackout curtains did not come down but my husband fixed that. When the fire alarm went off there was no staff around to tell us all clear or that it was a false alarm we found out from the kids parents of who pulled it that it was a flase alarm.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Josh

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelly

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kody

Stayed 1 night in Feb 2026
Verified

8/10 Good

Don

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Benjamin

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jill

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mathew

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kris

Liked: Cleanliness
Stayed 1 night in Dec 2025