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Rosemont Suites

2.0 star property

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Photo gallery for Rosemont Suites

Premium bedding, desk, blackout curtains, iron/ironing board
Exterior
Lobby
Fridge, microwave, coffee/tea maker
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
181 West Town Street, Norwich, CT, 06360
  • Place, Norwichtown Mall
    ‪2 min drive‬
  • Place, Norwichtown Historic Cemetery
    ‪2 min drive‬
  • Place, Leffingwell House Historic Museum
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪24 min drive‬

Room options

View all photos for Double Room, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Double Room, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Double Room, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Rosemont Suites

Laundry facilities, free self parking, and free WiFi in public areas are available at this hotel.
Rosemont Suites offers 24 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Kitchenettes offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

45-inch LCD televisions come with satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Rosemont Suites, you'll be within walking distance of Norwichtown Historic Cemetery. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Amenities include laundry facilities
  • 10 minutes by car from Mohegan Sun Casino and 9 minutes from Mohegan Sun Arena
  • Cats and dogs welcome for a fee (restrictions apply)
Rosemont Suites offers its guests laundry facilities. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Norwich hotel.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out fee: USD 50.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Rosemont Suites.

Property is also known as

Rosemont Suites
Rosemont Suites Hotel
Rosemont Suites Hotel Norwich
Rosemont Suites Norwich
Rosemont Suites Hotel
Rosemont Suites Norwich
Rosemont Suites Hotel Norwich

Rosemont Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 107 out of 424 reviews
Rating 8 - Good. 83 out of 424 reviews
Rating 6 - Okay. 57 out of 424 reviews
Rating 4 - Poor. 70 out of 424 reviews
Rating 2 - Terrible. 107 out of 424 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very hard to find the front door or lobby. The signs were not helpful or nonexistant. The bedside lamp was broken and the bulb was hanging off the fixture. The blanket was dirty. The front desk was not manned and the phone was not answered. I will not be coming back.
Stayed 1 night in Dec 2025

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was functional. It was a room. There were many gross out factors. Not a place you’d ever let your feet touch the floor or the inside of the tub. The towels had mold spots. The bathroom had so much old nicotine and cigarette burns on the side of the tub that the bathroom fan didn’t work. (We requested a non-smoking room) No was there a door handle on the bathroom door. The shower never completely turned off, water on a slow dribble forever. Pillows with no cases. Oh boy, this place is a gem. Even at the price point it was icky.
Stayed 3 nights in Dec 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, amenities
The room was disgusting the towels black and switched rooms and they still were gross and wouldn’t give us a refund
Stayed 2 nights in Nov 2025

10/10 Excellent

Edison

Stayed 2 nights in Nov 2025

6/10 Okay

Maija

Disliked: Cleanliness, amenities
The room was bery big for a hotel. It is old, and could use updating - cabinets, sink, bath, althought the floors are new. The desk was dirty with sticky stains on it. The towels although washed were stained. The doors of the rooms were shoting loudly and the noise was carrying through out the whole floor due to the vinyl flooring in the hall. The matresses were somewhat hard but comfy for me. It was ok for staying just one night.
Stayed 1 night in Nov 2025

4/10 Poor

Glenn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The 2 queen room was nice. Comfortable beds and spacious. The 2 entryways were not locked at all. Old outdated interior. I don't mind out of date decor. I don't mind peeling wall paper above the bathtub, it just means you get a really hot shower, and I did. I'm not overly concerned about a half a** job of spackling where the shower, now tub, used to meet the ceiling. Not thrilled with the small patch of mould area above the shower, again because of the very hot shower. It has a vent in the bathroom, might not be strong enough. I can live with all that. The towels though. I went to put down the mat at the shower and the mat had black stains. Not mold, it looked like they were used to maybe wipe the floor, then get washed, but not bleached, so it stained. Then found the same issue on every towel. Found stains on one pillow, and yellow stain on the bedspread, covered by the top bed cover. The sheets were actually clean, smelled and felt clean, but stained. I doubt they use bleach in their wash. Then the room smelled good and fresh when we got in, but it got so strong that 3 hours later it was turning my wife's stomach. We had to open the window to air it out. Basically, we got what we paid for. In a pinch I could possibly stay again, but it's definitely at the bottom of the list
Stayed 2 nights in Nov 2025

2/10 Terrible

KEENANN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was clean but towels and bath mat stained. Table was filthy, fridge had old spilled pink and blue drinks. Sheets and floor clean. Would never set foot in again and would not recommend.
Stayed 1 night in Oct 2025

2/10 Terrible

Madeline, Hyde Park

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
The physical building fixtures were very worn out. They were clean but clearly in use for a long time. There was some mold on the bathroom ceiling from a leak that had been fixed. The ice machine was broken. I thought the staff was very kind and brought ice to the room from another location. There were no lamps by the bed. The heat and AC unit was quiet and the beds were good.
Stayed 2 nights in Oct 2025

4/10 Poor

Lee

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The building was in pretty rundown condition, exterior lights, not working.
Stayed 1 night in Sep 2025

4/10 Poor

Jo

Disliked: Cleanliness, property conditions & facilities, room comfort
It was dirty the toilet was not working well and the towel had a big hole in it tub dirty
Stayed 1 night in Sep 2025

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs upgrades

Not a nice looking place, room was in need of maintenance. No coffee maker but had coffee stuff. No ice maker. Was good enough to lay our heads to sleep after going to a concert at the casino. Would not stay there again.
Stayed 1 night in Sep 2025

6/10 Okay

Mariann

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty with mold and scribble on the wall in our room that could have easily been removed with a magic eraser!
Stayed 1 night in Sep 2025

2/10 Terrible

Craig

Disliked: Cleanliness, property conditions & facilities, room comfort
The king size room we reserved was absolutely awful! Dirt and dust everywhere. Hair on the bedsheets when covers pulled back. Stain on pillow case. Broken full-length mirror left in place. Offered another room available because not able to get refund. Queen size room much cleaner than previous room but broken lamp, refrigerator not cleaned from previous stay, juice spilled stains. Broken door on cabinet. Ripped shower curtain. Building run down. Nothing like the photos showed! Everything felt dirty entering the building. Couldn’t afford to not be refunded and try to look for another room for one night. In town to see a show at Mohegan. Would never stay again or recommend to anyone!
Stayed 1 night in Sep 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sized
Stayed 1 night in Aug 2025

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

KAMAN, FLUSHING

Stayed 1 night in Aug 2025

2/10 Terrible

quang, north chelmsford

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Smoke
Stayed 1 night in Aug 2025

2/10 Terrible

James

Stayed 3 nights in Aug 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the Rosemont is not part of the Marriott. They share a parking lot but they are nothing alike. I thought they were connected as even the signs outside are difficult to distinguish one from the other. When I explained that I had made a mistake, and gave the benefit of the doubt by going to the room at the Rosemont, I was very let down. Every piece of furniture in the room looked like tag sale freebies, the bedding did not fit the bed, the walls had many scuff marks, and the first floor room had a slider that had damage. I told the person at the desk that I had made a mistake and meant to book at the Marriott and he told me that I needed to call Expedia for my refund. I was in the room under 4 minutes. Expedia requested a refund and the manager of the Rosemont refused to give me my money back. Don't make this mistake!!
Stayed 1 night in Aug 2025

8/10 Good

Amy

Travelled with group
Liked: Staff & service
Disliked: Amenities
It was ok for the price. Very run down and old. Staff was nice. Hallways smelled like curry. Room didn’t smell tho.
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Stayed 1 night in Jul 2025

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large, and the personnel where very nice.
Stayed 2 nights in Jul 2025