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Sutton Staithe Hotel

3.0 star property

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Photo gallery for Sutton Staithe Hotel

Interior
View from room
Breakfast and dinner served
Single Room, 1 Single Bed, Garden View
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
Staithe Rd, Norwich, England, NR12 9QS
  • Place, East Ruston Old Vicarage
    ‪5 min drive‬
  • Place, Happisburgh Lighthouse
    ‪8 min drive‬
  • Place, BeWILDerwood
    ‪11 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪26 min drive‬

Room options

View all photos for Single Room, 1 Single Bed, Garden View

Single Room, 1 Single Bed, Garden View

Single Room, 1 Single Bed, Garden View

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.0 out of 10
Wonderful
(63 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Sutton Staithe Hotel

Lakefront hotel with a coffee shop and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, an arcade/game room, and a banquet hall are onsite. Change of towels is available on request.
Sutton Staithe Hotel offers 11 accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Sutton Staithe Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Norfolk Broads. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a vending machine and coffee/tea in a common area
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Norfolk Broads and a 1-minute drive from The Museum of the Broads
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at Sutton Staithe Hotel. Free self parking is available.

This 3-star Norwich hotel is smoke free.

The hotel hosts a free manager's reception daily.
Sutton Staithe Bar - This restaurant serves breakfast and dinner. A children's menu is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of GBP 14.95
  • Private picnics

Restaurants on site

  • Sutton Staithe Bar

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a provincial park
  • On a lake

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: GBP 14.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sutton Staithe Hotel Hotel
Sutton Staithe Hotel Norwich
Sutton Staithe Hotel Hotel Norwich

Sutton Staithe Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 286 out of 514 reviews
Rating 8 - Good. 164 out of 514 reviews
Rating 6 - Okay. 48 out of 514 reviews
Rating 4 - Poor. 12 out of 514 reviews
Rating 2 - Terrible. 4 out of 514 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Return visit after 3 years.

Two night stay in a single room. My second visit to the hotel which had changed hands between. Room was clean and well stocked but needs some TLC, as does other areas. The floor in my room was very uneven and creaky and the corridor outside, equally so; to the point it almost feels unsafe. Breakfast was good. Staff were all friendly, helpful and hard working.
Stayed 2 nights in Jul 2025

8/10 Good

Keith

Business traveller

Beautiful location

Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Coldham Wisbech

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Robert, Coldham Wisbech

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely food cooked breakfast very reasonable cost
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Good but could be better

Small room, in need of an upgrade. Very hot room, down to the weather but the hotel couldn't provide a fan to aid cooling. Great food and fab beer. Loved that our dog was welcome.
Stayed 2 nights in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Lovely and popular.

The property is being done up atm. So it's slowly looking better every month. A few cob webs about on the windows but remaining of the room was clean. Lovely location and lovely staff. As for the food its fantastic. We will return for hopefully a meal when we are on a boat next month.
Stayed 1 night in Jul 2025

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location worked really well, it is near to a boatyard where we were able to hire a day boat to explore the Broads. The food was excellent and the staff so friendly and helpful. A lovely relaxing stay, thank you.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Basic

Staff were friendly. Comfy bed, quiet, slept well. Room small, dated bathroom. The car park is at the rear and gives a poor first impression if the place with trash and broken lights and the exterior of building is in poor state. I understand they are slowly renovating but I would recommend tidying up what customers first see. Dinner was surprisingly good to be fair.
Stayed 1 night in Jul 2025

10/10 Excellent

Pam

Stayed 3 nights in Jul 2025

8/10 Good

Craig

Business traveller
Liked: Staff & service

Good location and comfortable accommodation

Check in was easy. Staff were busy helping customers who had a booking problem and seemed to making sure they were able to make sure the customers Were taken care of. They broke of to check me in, effortlessly. Room was small and comfortable for a single traveler. Only slight niggle was the lights over the outside seating, which were directly outside the rooms window, did stay on all Night.
Stayed 1 night in Jul 2025

6/10 Okay

Moya

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Room was ok, tea and coffee facilities not great and bathroom was very tired. Toilet roll holder and shower fittings both very loose and fell off at one point. Brad was comfortable and breakfast was delicious
Stayed 1 night in Jul 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, room comfort

Broads trip

One night stay in an older hotel in a very pleasant location
Stayed 1 night in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Neil

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Although it was unbelievable hot night on the night we were here, the staff were really helpful and did everything they could to help. The room was a little tired, but was very clean. We didnt eat here at night, but did have a few drinks in the bar which was well stocked and well priced with a ovely outlook over the marina and boat moorings. The breakfast was excellent.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Stayed 1 night in Jun 2025

6/10 Okay

Jan

Stayed 1 night in Jun 2025

10/10 Excellent

Martyn

Lovely friendly staff which managed to get us a meal after the restaurant was supposed to have closed and a very nice meal Nice room lovely quiet stay by the river . We will be back
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely

All very nice and a lovely place stay and breakfast was really good .Would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location for walking and shopping and amazing food. Brilliant staff very comfortable and clean
Stayed 1 night in Jun 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

We very much enjoyed our stay at Sutton Staithe Hotel. It looks over the Broads and you can see the changing of the boats from day to day which is really nice. The breakfasts were great and the staff were all friendly. They have a lovely bar and outside area. The only small thing I can say is that not all the rooms have been redecorated and ours looked a little tired, but the amenities for the room were good and did not affect our happiness with the room. Would definitely come here again.
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service, amenities
Right on the water and a boat yard next to the hotel a children's play area an outside area next to the bar boat owners to talk to. A good breakfast. Food available Tuesday to Sunday lunchtime.
Stayed 3 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort

A work in progress.

Stayed four nights in room 14, steep stairs to reach it with luggage but nice views of the waterfront. King size bed was very comfortable and the shower very efficient. The huge smart TV was a little large for the room! Could have done with a wardrobe or portable clothes rail, perhaps using some of the floorspace in the vast en suite bathroom. Breakfast service was friendly and efficient. We had dinner on one evening, nice menu, friendly service but stretched on a busy evening. Good selection of beers in the busy bar with plenty of outdoor seating. Overall a very enjoyable stay and we wish the owners continued success as they strive to develop the business.
Stayed 4 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025