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Ibis Nova Serrana

3.0 star property

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Photo gallery for Ibis Nova Serrana

Reception
Reception
Minibar, in-room safe, iron/ironing board, bed sheets
Reception
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Av Jose Batista Filho 2880, Bairro Franciso Lucas, Nova Serrana, Minas Gerais, 35519-000
  • Nova Serrana City Hall
    ‪14 min walk‬
  • Lake Gardens Square
    ‪3 min drive‬
  • Calcado Arena
    ‪4 min drive‬

Room options

View all photos for Superior Suite, 1 Double Bed, Accessible (Adapted 1 3/4 bed)

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Suite, 1 Double Bed, Accessible (Adapted 1 3/4 bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About this property

Ibis Nova Serrana

Hotel in Nova Serrana with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a 24-hour front desk. Housekeeping is available on request.
Ibis Nova Serrana offers 95 air-conditioned accommodations with safes and hair dryers. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Ibis Nova Serrana, you'll be within walking distance of Nova Serrana City Hall. You'll find features like free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and an elevator
  • 14 minutes by foot from Nova Serrana City Hall and a 3-minute drive from Lake Gardens Square
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. Ibis Nova Serrana also features an arcade/game room, a garden, and express check-in.

This 3-star Nova Serrana hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:30 AM.
Ibis Nova Serrana has a restaurant on site.

Languages

Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: BRL 25 for adults and BRL 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately BRL 25 for adults and BRL 25 for children
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ibis Nova Serrana Hotel
Ibis Nova Serrana Nova Serrana
Ibis Nova Serrana Hotel Nova Serrana

Ibis Nova Serrana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 63 reviews
Rating 8 - Good. 14 out of 63 reviews
Rating 6 - Okay. 3 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ILTON

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok
Stayed 1 night in Mar 2022

10/10 Excellent

Lucas

Stayed 2 nights in Apr 2025

10/10 Excellent

Cleverson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Adao Rosa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

joao henrique

Stayed 1 night in Apr 2025

10/10 Excellent

JOELMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento da recepção e do restaurante incrível
Stayed 1 night in Mar 2025

10/10 Excellent

CLÁUDIO

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

ELOISA A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Marcos

Stayed 1 night in Feb 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nova serrana

Hotel com funcionários iniciantes, com banheiro que vaza água do box, mas funcionários atenciosos. Café da manhã razoável sem muitas opções.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tassiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

MARCIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

JOELMA

Stayed 1 night in Nov 2024

10/10 Excellent

Marcos

Stayed 1 night in Jan 2025

10/10 Excellent

ALIKAN

Stayed 1 night in Jan 2025

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel top

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos Eduardo

Stayed 1 night in Jan 2025

10/10 Excellent

wylmer

Stayed 1 night in Dec 2024

10/10 Excellent

CRISTIANO

Stayed 2 nights in Nov 2024

6/10 Okay

Renato

Business traveller
Liked: Cleanliness, staff & service, room comfort

Café da manhã

O hotel é bom, mas o café da manhã deixa à desejar.
Stayed 1 night in Dec 2024

8/10 Good

GASTAO

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kaio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo, voltarei novamente com toda certeza!!

Ótima, bem recebido, café excelente, estacionamento bem localizado e ótima pré disposição dos funcionários!! Voltarei novamente com toda certeza!!
Stayed 1 night in Nov 2024

10/10 Excellent

JOELMA

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

JOELMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024