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Best Western Plus Nuevo Laredo Inn & Suites

3.5 star property

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Photo gallery for Best Western Plus Nuevo Laredo Inn & Suites

Exterior
Restaurant
Coffee/tea maker
Lobby
Executive Suite, 1 King Bed, Non Smoking, Kitchen

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
3333 Paseo Colon, Nuevo Laredo, TAMPS, 88260
  • U.S. Embassy Mexico Applicant Service Center
    ‪3 min walk‬
  • Cathedral of the Holy Spirit
    ‪5 min walk‬
  • United States Consulate
    ‪12 min walk‬
  • Nuevo Laredo, Tamaulipas (NLD-Quetzalcoatl Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

Standard Room, 2 Double Beds, Non Smoking, Bathtub

Standard Room, 2 Double Beds, Non Smoking, Bathtub

7.6 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking, Kitchen

Executive Suite, 2 Double Beds, Non Smoking, Kitchen

Executive Suite, 2 Double Beds, Non Smoking, Kitchen

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Kitchen

Executive Suite, 1 King Bed, Non Smoking, Kitchen

Executive Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Nuevo Laredo Inn & Suites

Hotel with free valet parking, a quick walk to U.S. Embassy Mexico Applicant Service Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Nuevo Laredo Inn & Suites offers 128 accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nuevo Laredo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Best Western Plus Nuevo Laredo Inn & Suites, you're just a quick walk from U.S. Embassy Mexico Applicant Service Center. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute walk from U.S. Embassy Mexico Applicant Service Center and 7 minutes by foot from Cathedral of the Holy Spirit
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Nuevo Laredo Inn & Suites. Free self parking and valet parking are available.

This 3.5-star Nuevo Laredo hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 1:00 PM and on weekends from 7 AM to 1 PM.
Best Western Plus Nuevo Laredo Inn & Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 1:00 PM on weekdays and 7 AM to 1 PM on weekends; MXN 85 to 200 for adults and MXN 85 to 200 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Nuevo Laredo Inn & Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 220.0 per stay.
  • Cribs (infant beds) are available for MXN 220 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 85 to 200 for adults, and MXN 85 to 200 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 220 per stay
  • Rollaway bed fee: MXN 220.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Hotel Nuevo Laredo
Crowne Plaza Nuevo Laredo
Nuevo Laredo Crowne Plaza
Best Western Plus Nuevo Laredo Inn
Best Western Plus Nuevo Laredo
Best Western Plus Nuevo Laredo Inn Suites
Plus Nuevo Laredo & Suites
Best Western Plus Nuevo Laredo Inn & Suites Hotel
Best Western Plus Nuevo Laredo Inn & Suites Nuevo Laredo
Best Western Plus Nuevo Laredo Inn & Suites Hotel Nuevo Laredo

Best Western Plus Nuevo Laredo Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 978 reviews
Rating 8 - Good. 260 out of 978 reviews
Rating 6 - Okay. 123 out of 978 reviews
Rating 4 - Poor. 58 out of 978 reviews
Rating 2 - Terrible. 73 out of 978 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeremy, Southgate

Stayed 4 nights in Apr 2025

4/10 Poor

SUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Furniture and TV is old. Although bed was comfortable . AC was very weak. Hot water never came in. This place had great potential if they renovate the rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

luis

Stayed 1 night in Mar 2025

10/10 Excellent

Fernando

Stayed 1 night in Mar 2025

4/10 Poor

ruben

Liked: Cleanliness, staff & service
No hot water, smelled like draknge
Stayed 1 night in Mar 2025

2/10 Terrible

Liliana

Disliked: Property conditions & facilities
Old outdated , very dusty, toilet didn’t work, no iron.. very cheap quality of sheets towels
Stayed 2 nights in Mar 2025

6/10 Okay

Alfonso

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Needs renovations
Stayed 1 night in Mar 2025

10/10 Excellent

Lazaro

Liked: Property conditions & facilities
Awesome
Stayed 1 night in Mar 2025

2/10 Terrible

Adrián Marcelo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Mar 2025

6/10 Okay

Hector

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
No estuvo del todo mal pero tampoco del todo bien. Sirvió para quedarse para poder hacer el tramite de la visa. El cuarto tiene buen tamaño y la cama es muy cómoda. Pero el aire acondicionado no funcionaba y se tardaron demasiado en que alguien llegara a arreglarlo. El cuarto no estaba del todo limpio, la alfombra tenia algunas partes algo sucias y el baño aun tenia cabellos de otras personas. Para quedarse una noche esta bien.
Stayed 1 night in Mar 2025

6/10 Okay

Jan Paul

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property has alot of potential but needs alot of rebuilding.
Stayed 3 nights in Mar 2025

6/10 Okay

Anibal

Travelled with partner
Liked: Staff & service, amenities
r The room we got was old and needs to be renovated.
Stayed 1 night in Feb 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, amenities
Its pretty close to the CAS which is very convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great all around, from staffing to clean and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Benito

T
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Stayed 3 nights in Jan 2025

2/10 Terrible

feng

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night at the best western

A quick trip with family to escape the cold. Love this hotel, especially next to a Starbucks.
Stayed 1 night in Jan 2025

6/10 Okay

Jelson, Doraville

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Gg
Stayed 2 nights in Jan 2025

8/10 Good

venancio

Travelled with family
Stayed 2 nights in Jan 2025

4/10 Poor

Jorge

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

daisy

Stayed 1 night in Dec 2024

2/10 Terrible

Carla

Travelled with family
I recently stayed at this property and, unfortunately, it did not meet expectations. The hotel feels outdated and lacks cleanliness, particularly in the rooms, which seem overdue for remodeling. Despite the hotel being half empty during our stay, we were made to wait until 3 PM to check in, which felt unnecessary. Additionally, the elevators were malfunctioning during our visit, which added to the inconvenience. Overall, I don’t think I would return to this hotel unless significant updates are made. The one redeeming factor was the breakfast at the on-site restaurant, which was enjoyable. However, the overall experience left much to be desired.
Stayed 1 night in Dec 2024

10/10 Excellent

Lorenzo

Stayed 1 night in Dec 2024

6/10 Okay

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I use too love coming and staying at this hotel. This hotel has changed its policy and way to do business
Stayed 1 night in Dec 2024