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Hotel Tengri

3.5 star property

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Photo gallery for Hotel Tengri

Restaurant
Creator video
Shower, free toiletries, hair dryer, slippers
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Mailina Street 1A, Astana, 010000
  • Place, Schoolchildren's Palace
    ‪7 min walk‬
  • Place, Embassy of the United States, Astana
    ‪2 min drive‬
  • Place, Palace of Peace and Reconciliation
    ‪4 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Triple Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Tengri

2 restaurants, a bar/lounge, and a conference center are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Tengri offers 128 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Tengri, you're just a quick walk from Schoolchildren's Palace. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Amenities include a front-desk safe, a conference center, and laundry facilities
  • 8 minutes by foot from Schoolchildren's Palace and a 2-minute drive from Otan Korgaushylar Monument
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Tengri also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3.5-star Astana hotel.

Hotel Tengri has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Late check-in fee: 60-percent of room rate for check-in between 5:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 5000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 4000 per vehicle (one way)
  • Late check-in fee: 60-percent of room rate for check-in between 5:00 PM and 10:00 PM
  • Rollaway bed fee: KZT 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Hotel Tengri Astana
Hotel Tengri Nur-Sultan
Tengri Nur-Sultan
Tengri
Hotel Hotel Tengri Nur-Sultan
Nur-Sultan Hotel Tengri Hotel
Hotel Hotel Tengri
Hotel Tengri Nur-Sultan
Tengri Nur-Sultan
Hotel Hotel Tengri Nur-Sultan
Nur-Sultan Hotel Tengri Hotel
Hotel Hotel Tengri
Hotel Tengri Nur-Sultan
Tengri Nur-Sultan
Hotel Hotel Tengri Nur-Sultan
Nur-Sultan Hotel Tengri Hotel
Hotel Hotel Tengri
Tengri
Hotel Tengri Hotel
Hotel Tengri Astana
Hotel Tengri Hotel Astana

Hotel Tengri Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 15 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
great location great overall service
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jude

Liked: Staff & service, room comfort

Good stay in Astana

Good stay, close to the bus stops. My room has a great view of the Astana skyline. Good value for money and the breakfast was satisfactory.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im Canadian and this was my first time in astana. The cab ride to here at night was beautiful, I checked in around 2 am, and there was security and the check in was fast and simple, i slept like a baby, it was very quiet, clean, and very comfortable. For the price, I have zero complaints and am very happy. Id stay here again, I dont mind that its a bit old, it has character and there is lots of cheap food walking distance.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Amrut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had better reliability of internet on 4th floor.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

ADEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق جميل ورائع

الموقع ممتاز حيث أنه يقع في منتصف المسافة بين إستانة القديمة والحديثة. الخدمة والتعامل والتعاون ممتاز. المرافق جيدة جداً السلبيات بالنسبة لي: ١-شخص واحد فقط يتحدث الإنجليزية ويأتي في الفترة المسائية مما يفوت الاستفادة من سؤاله عن كثير من الخدمات. الإفطار فقير جداً لا يوجد تنوع وخيارات عديدة، لكن هم أخبروا أنه فطور أنتركونتيننتال ( لماذا لا يقدم الافطار الكازاخي)
Stayed 1 night in Jul 2023
Verified

8/10 Good

Evgeny

Liked: Cleanliness, staff & service
I needed the particular location, and the price was unbeatable in the area. Breakfast was awesome, and the staff was very helpful. Wi-Fi reception was very poor in the room though, had to do calls in lobby or in a hallway. The room could use some renovation in the bathroom.
Stayed 6 nights in Aug 2021
Verified

10/10 Excellent

Meelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Spacious clean room. Great view over the city as our room was on the 10th floor. Breakfast buffet was good and tasty, WiFi in the room worked fine. Friendly service. Would stay again.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold fried eggs cold breakfast clinicle white dinning room
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Cold room

They got cold rooms with big windows, for use only on summertime. Our trip was on November, even heater didn’t help. And it was ‘big’ problem to change room on another one.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a estadia!

Bom custo benefício em Astana! O prédio é um pouco velho, mas confortável e limpo. O café da manhã é muito bom! É distante dos principais pontos turísticos, mas nada que uma viagem curta de Uber não resolva quando se está cansado! Valeu a pena!
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Frédéric

Liked: Cleanliness, staff & service
Un emplacement peu attractif dans une zone en pleine construction. Un peu éloigné. Mobilier et décoration un peu désuets; des efforts sont en cours. Personnel extrêmement dévoué et prêt à aider. Un prix très compétitif: d'où un bon rapport qualité-prix.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ночь комфорта

Очень комфортно, чисто, тихо. Приветливый персонал, есть ранний завтрак (меня накормили горячим завтраком в 5 утра), есть возможность заказать трансфер. Меня встретили в аэропорту с табличкой, привезли на место и потом утром отвезли назад. Кровать божественная, удобная душевая кабина, гель, шампунь, мыло, тапочки в комплекте. Рекомендую
Stayed 1 night in Oct 2018
Verified

8/10 Good

malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities

Good value for money.

Location 10 min by bus from Nurly Zhol railway station, 15 min.from new Astana center. You can make a nice 30 min.walk to Baiterek.On the way is Great Mosque ,Presidential Palace etc.On the back of Tengri is big shopping mall with supermarket and restaurants. Hotel is modern, clean, 3 stars not less not more. Rooms basic but clean with TV, hot water, some have balconies. Wi-fi weak even in the lobby.Good buffet breakfast. For the price we paid it was good accomodation, something between cheap,small hotels and good located, expensive hotels near the center.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recption

Very helpfull recption staff went out of her way to sort out train tickets . Nice buffet breakfast
Stayed 2 nights in Jun 2018
Verified

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

все хорошо

Неплохая гостиница с удобным расположением близко молла
Stayed 1 night in May 2018
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good a/c and bathroom. Handy to cathedral and mosque but a long way from the CBD. Ok breakfast but not served hot enough. Supermarket across the road.
Stayed 10 nights in Aug 2017
Verified

10/10 Excellent

saffet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel bien

Hôtel correcte exentre du centre ville mais proche de la grande mosquée de Astana,sinon service correcte et service de laverie disponible en supplément
Stayed 3 nights in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Breakfast is good. Reasonable price. Close to downtown
Stayed 5 nights in Jun 2017
Verified

6/10 Okay

明石の君

Disliked: Staff & service, property conditions & facilities

周囲から良く見えるホテル

朝食の内容は、余り良くなかった。 タクシーを前日にお願いしたが、引き続ぎがなされておらず再度依頼しました。 設備は古かったが、スペースは充分に広かった。 初日シャワー室を出る時、滑って転倒したので、入るのに20cm程度の補助段が 欲しかった。
Stayed 4 nights in Jun 2017
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Renovierungsbedürftiges Hotel

Zimmer wirken alt und herunter gekommenen, im Bad fehlen teilweise Fliesen. Die Klimaanlage funktionierte leider nicht, deshalb war der Raum stickig und warm. Zum Zentrum sind es gute 4km. Die Zimmer wirkten relativ sauber. Das Personal war bemüht, sprach teilweise jedoch kein englisch bzw nur sehr schlecht.
Verified

10/10 Excellent

Niel

Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Zhanna

Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Vladimir

Stayed 1 night in Oct 2024
Verified

8/10 Good

Jonas

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Tuiaara

Stayed 3 nights in Jul 2024