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The Arc Residence

4.0 star property

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BBQ/picnic Area
Children’s play area – outdoor
TV
Full-sized fridge, microwave, oven, stovetop
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Mangelik El, 37, Astana
  • Place, Kazakhstan Central Concert Hall
    ‪2 min drive‬
  • Place, EXPO 2017
    ‪3 min drive‬
  • Place, Astana Arena
    ‪4 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪14 min drive‬

Room options

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About this property

The Arc Residence

Along with concierge services, this smoke-free apartment building has dry cleaning and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and ATM/banking services are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences like a washing machine and an electric kettle. Limited housekeeping is available.
The Arc Residence offers 134 air-conditioned accommodations with safes and slippers. Rooms open to balconies. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Astana apartment provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on a limited basis.

During your stay at The Arc Residence, you'll be within walking distance of Alau Ice Palace. Features include free WiFi in public areas and free self parking, plus dry cleaning service. This upscale apartment building has 134 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washing machine, and a balcony
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry and a concierge
  • Just a 4-minute drive from Singing Fountain and a few minutes from Keruen
The Arc Residence offers its guests a garden, a picnic area, and concierge services. Public spaces have free WiFi. The Arc Residence also features dry cleaning/laundry services, an ATM, and an elevator. Self parking is free.

This 4-star Astana apartment is smoke free.

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; access will be through a private entrance

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

  • Pets and service animals are not allowed at The Arc Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ARC RESIDENCE Apartment Astana

ARC RESIDENCE Astana

ARC RESIDENCE Apartment Nur-Sultan

ARC RESIDENCE Apartment

ARC RESIDENCE Nur-Sultan

ARC RESIDENCE

Apartment THE ARC RESIDENCE Nur-Sultan

Apartment THE ARC RESIDENCE

THE ARC RESIDENCE Nur-Sultan

Arc Residence Nur Sultan

ARC RESIDENCE Apartment Nur-Sultan

ARC RESIDENCE Apartment

ARC RESIDENCE Nur-Sultan

ARC RESIDENCE

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Apartment THE ARC RESIDENCE

THE ARC RESIDENCE Nur-Sultan

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ARC RESIDENCE Apartment

ARC RESIDENCE Nur-Sultan

ARC RESIDENCE

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Arc Residence Nur Sultan

The Arc Residence Astana

The Arc Residence Apartment

The Arc Residence Apartment Astana

The Arc Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 6 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great apartment withe all the home comforts. Very warm rooms even with only one radiator on in winter. Let me check in much earlier than 2pm which was a lifesaver as it was -15c.
Stayed 4 nights in Nov 2019

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Erkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Kzmom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed our stay at The Arc Residence. When we checked in, our room hadn't been cleaned. There was a bit of miscommunication between the cleaning staff. I let the front desk know and a cleaning crew immediately came to the apartment and cleaned it very well. There was not a remote for the AC unit in the apartment. The front desk person brought one to the apartment and showed me how to use it. The apartment was very comfortable and quiet. We would definitely stay at The Arc again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no phone connection to reception area. Location is good.. Even I arrive early in the morning they gave me a room without asking more money or wait till 14.00... stg
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

QQ, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Apartment near Expo

Nice and new apartment near Expo 2017 site area. Staff from APT are all friendly and can speak English and Chinese.
Stayed 25 nights in Nov 2017

10/10 Excellent

Miruyert

Travelled with family
Liked: Cleanliness, room comfort

Чистота и комфорт

Идеальные аппартаменты для проживания с семьей, есть все необходимое для жизни, посуда, сушилка, гладильные принадлежности, полотенца. Чистота на уровне. Прекрасный район, выход В парк. Рекомендую к проживанию в Астане.
Stayed 1 night in Aug 2020

2/10 Terrible

Alexey

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mir hat das freundliche Personal und Sauberkeit gefallen. Es war alles drin im Zimmer/ Appartment was man braucht.
Stayed 4 nights in Jan 2020

8/10 Good

Shahad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Впечатление о апартаментах

Апартаменты очень понравились, уютно! Не понравилось лишь то, что полотенец и туалетных принадлежностей лежало на одного, а зубной набор на двоих. Чисто, просторно, самое главное, комфортно
Stayed 1 night in Mar 2019