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Mercure Bali Nusa Dua

4.0 star property

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Photo gallery for Mercure Bali Nusa Dua

Front of property
Creator video - submitted by travel with me
Bar (on property)
A modern building with a circular fountain and a covered walkway.
A beach with lounge chairs and blue umbrellas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Nusa Dua Selatan Lot SW 03, Nusa Dua, Bali, 80363
  • Place, Bali National Golf Club
    ‪13 min walk‬
  • Place, Bali Collection Shopping Centre
    ‪16 min walk‬
  • Place, Nusa Dua Beach
    ‪4 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed, Terrace, Pool View

Deluxe Double Room, 1 Double Bed, Terrace, Pool View

Deluxe Double Room, 1 Double Bed, Terrace, Pool View

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Double Bed, Terrace, Garden View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Double Room, 1 Double Bed, Terrace, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed, Pool View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Superior Double Room, 1 Double Bed, Pool View

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed, Garden View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Superior Double Room, 1 Double Bed, Garden View

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a lamp, and a view through a window.

Junior Suite, 1 Double Bed with Sofa bed

  • Garden view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Terrace, Pool View

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Deluxe Room, 2 Single Beds, Terrace, Pool View

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Terrace

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Deluxe Room, 2 Single Beds, Terrace

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds, Garden View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Superior Twin Room, 2 Single Beds, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds, Pool View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Superior Twin Room, 2 Single Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Bali Nusa Dua

At Mercure Bali Nusa Dua, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa. Change of towels is available on request.
Mercure Bali Nusa Dua offers 198 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Mercure Bali Nusa Dua, you're just a quick walk from Bali National Golf Club. You'll find features like free WiFi in public areas, free valet parking, and a free area shuttle.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, a beach bar, and a swim-up bar
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages, reflexology, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • 10 minutes by foot from Bali National Golf Club and a 3-minute drive from Bali Nusa Dua Convention Centre
  • Free local-area shuttle service
Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mercure Bali Nusa Dua like an outdoor pool and a children's pool.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a fitness center, a garden, and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Nusa Dua hotel.

Guests can enjoy buffet breakfast for a fee.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee: IDR 100,000 for adults and IDR 50,000 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 350000.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children
  • Fee for in-room wired internet: IDR 950000 per stay (rates may vary)
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 350000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bali Mercure
Bali Mercure Nusa Dua
Mercure Bali Nusa Dua Hotel
Mercure Bali Hotel Nusa Dua
Mercure Bali Nusa Dua
Mercure Nusa Dua
Mercure Nusa Dua Bali
Nusa Dua Mercure

Mercure Bali Nusa Dua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 86 out of 297 reviews
Rating 8 - Good. 120 out of 297 reviews
Rating 6 - Okay. 47 out of 297 reviews
Rating 4 - Poor. 29 out of 297 reviews
Rating 2 - Terrible. 15 out of 297 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities
Verybgood value for money - convenient shuttle to the beach
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Amenities
Staff are super friendly and helpful. A lovely hotel and an affiliate slice of luxury.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome value for money. Great staff. Good facilities. Private section on shared beach.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendly and accommodating. Breakfast buffet is wonderful. The room was clean and bed comfortable. The pool area is great.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Jamellia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed being our night stay here.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Bingtian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel at Bali Island
Stayed 1 night in Feb 2024
Verified

8/10 Good

Minyoung

Liked: Cleanliness, staff & service, amenities
The room condition isn't quite same asnother mervure in Australia but okay to stay for short time
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Dainius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this place to tick all my boxes , and enjoyed my stay
Stayed 1 night in Aug 2023
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food not nice and not much to choose
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet, convenient for a getawy from the hustle and bustle of Kuta. Great service, price was exceptionaly affordable.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
Great location fir rest before flight out, staff friendly and helpful, facility may benefit from maintenance or refit in near future, but all in functional condition at this time.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week at Mercure Bali

Loved our stay. Our room was good, bright and airy. Breakfast was good, plenty of choice. The pool was great although the loungers were a bit uncomfortable.
Stayed 7 nights in Aug 2023
Verified

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, amenities
Cleanliness to be enforced throughout the rooms, some need more maintenance to withstand the wear and tear.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Amit Rameshbhai

Liked: Staff & service, amenities
Good property with big size adult pool and 2nd kid pool . Everyday delicious buffet breakfast with different menu everyday. Room condition is bit old. Room service is ok. Overall good for family .
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Peter Anthony

Liked: Staff & service, amenities, property conditions & facilities
We had stayed there before, before Covid we’ve taken into consideration that they are getting over the pandemic. The staff has always been very friendly and polite and we would stay there again.
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room for the price, however drinks by the pool are very expensive
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Kate

Disliked: Cleanliness, property conditions & facilities
Staff very helpful and friendly! Pool although old was great. Room cleanliness not so great, stains on sheets, paid extra for a pool view but couldn’t open the door. Mould in the shower the way the bathroom is setup is strange! Overall the place just needs a bit of love, has potential to be amazing!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing food and service

The food in the restaurant and the room service was excellent. The best food I’ve had in Indonesia by far. The staff were extremely helpful and went out of their way to help us. The rooms could do with a little refurbishment but the room was clean, the bed comfortable and the air con was good. I’d definitely stay here again
Stayed 7 nights in Apr 2023
Verified

2/10 Terrible

Usha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unprofessional and cold staff, terrible breakfast. Already calling for checkout before checkout time. Dirty toilet and dirty bedding.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Amazing and affordable food, great service and hospitality. Rooms need an update for sure but still good value for money. Great pool for small children. Great area if you don’t want to be in a super busy area. Shuttle to the beach is a plus. Bali collection shuttle is great too!
Stayed 14 nights in Jul 2023
Verified

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were llovely. The buffet breakfast was outstanding. More than I could eat! The shuttle to the beach was superb as the beach was beautiful white sandy beach of a long stretch shoreline. Quite remarkable!
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Salome

Liked: Staff & service
Disliked: Cleanliness
Rooms needs proper thorough cleaning
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Need more updating of the hotel property

Outdated and old hotel. Room did some refurbishment thought still old
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Alynn

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Outdated and not properly cleaned. But staff is friendly
Stayed 1 night in May 2025
Verified

8/10 Good

Anjan Kumar

Liked: Cleanliness, staff & service
The room was small. No variation in breakfast. But the staff were welcoming.
Stayed 6 nights in Nov 2024