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Royal Hills

3.0 star property

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Photo gallery for Royal Hills

View from property
Lobby sitting area
International cuisine
Property entrance
Lobby sitting area

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

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109 Upper Lake Road, Nesby Road, Nuwara Eliya, 22200
  • Place, Lake Gregory
    ‪1 min walk‬
  • Place, Galway Forest Reserve
    ‪3 min drive‬
  • Place, Assemblies of God Church Nuwara Eliya
    ‪5 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room

Room

Room

  • Sleeps 3
  • 1 Double Bed

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About this property

Royal Hills

Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Royal Hills offers 20 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Nuwara Eliya hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Royal Hills, you're just a quick walk from Lake Gregory. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Lake Gregory and a 4-minute drive from Moon Plains Viewpoint
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Royal Hills. Free self parking is available.

Guests are served free continental breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine.
Onsite venue #2 - This bar specializes in international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Royal Hills Hotel Nuwara Eliya
Royal Hills Hotel
Royal Hills Nuwara Eliya
Royal Hills Hotel
Royal Hills Nuwara Eliya
Royal Hills Hotel Nuwara Eliya

Royal Hills Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Alicia, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service

Suitable room but lacking elsewhere

Although we booked months in advance for a three night stay, upon arrival we were informed that a room wasn't available for the second night. We ended up in a different room each night of our stay. The buffet was good, but on the last night there was suddenly no dinner available without warning. Overall, the room was clean and acceptable for a short stay, but the customer service was lacking.

4/10 Poor

bruno

Disliked: Cleanliness, staff & service, property conditions & facilities

Je ne recommande pas

On commence par quoi ? L'accueil. Suite à une mauvaise communication entre l'hôtelier et le prestataire Expedia, on nous a dit qu'il fallait payer alors que c'était déjà fait via hôtels.com. On nous a traité comme de mauvais payeurs. Rien que pour ça je n'ai plus rien apprécié. Il a bien fallu 15 minutes de négociations pour avoir gain de cause. Ensuite, la chambre et la salle de bains sont vraiment vétustes et limites propres. Pour terminer, une odeur de nourriture remontait des 6h du matin. Bonjour les valises... La cerises sur le gâteau, l'emplacement : au milieu de nulle part et pas du tout du bon côté du lac...
Stayed 1 night in Feb 2019