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Crowne Plaza Suffern - Mahwah by IHG

3.5 star property

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Photo gallery for Crowne Plaza Suffern - Mahwah by IHG

Interior
Exterior
Terrace/patio
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
3 Executive Blvd, Suffern, NY, 10901
  • Place, Lower Hudson Valley Challenger Learning Center
    ‪11 min walk‬
  • Place, Good Samaritan Hospital - Suffern
    ‪2 min drive‬
  • Place, Spook Rock Golf Course
    ‪3 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(65 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Room amenity

Club Room, 1 King Bed (Premium)

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds (Premium)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Suffern - Mahwah by IHG

Suburban hotel with area shuttle service and a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Crowne Plaza Suffern - Mahwah by IHG offers 229 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Crowne Plaza Suffern - Mahwah by IHG. During your stay, you'll be within walking distance of Lower Hudson Valley Challenger Learning Center. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Flagstone Restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute drive from Rockland Community College and 7 minutes from Ramapo College of New Jersey
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 12 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 33000 square feet (3066 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Suffern - Mahwah by IHG. A free area shuttle within 3 miles is available. Self parking is free.

This 3.5-star Suffern hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Flagstone Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (33,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Lift (102 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern Mahwah an IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Suffern
Crowne Plaza Suffern - Mahwah by IHG Hotel Suffern

Crowne Plaza Suffern - Mahwah by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1008 reviews
Rating 8 - Good. 204 out of 1008 reviews
Rating 6 - Okay. 91 out of 1008 reviews
Rating 4 - Poor. 29 out of 1008 reviews
Rating 2 - Terrible. 44 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent espresso martini
Stayed 2 nights in Sep 2025

2/10 Terrible

Orlando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs, hair, cigarette smell

Found live bugs in dresser drawer. Phone not working. No fan in bathroom. (Room 265) check in clerk copped attitude when pointed out. Waited for another room.(room 347). Hair in drawer, a/c blowing warm. Hair in drawer. Waited an hour for someone to come clean. Cigarette smoke infiltrated from smokers under window. Left after one night. Definitely not what I expected from such a highly rated hotel. Manager has videos of bugs moving around drawer.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The room was beautiful and Nico at the front desk was outstanding.
Stayed 1 night in Sep 2025

6/10 Okay

Ramon

Stayed 3 nights in Sep 2025

10/10 Excellent

Joheph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place!
Stayed 12 nights in Aug 2025

10/10 Excellent

Joey

Stayed 1 night in Sep 2025

8/10 Good

Alyssa

Stayed 2 nights in Sep 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Caula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Pilar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, excellent breakfast menu. I felt that the front desk was more focused on party guests than those of us with room reservations. Loved the room cleanliness.
Stayed 2 nights in Sep 2025

2/10 Terrible

Neesha, Westbury

Stayed 1 night in Sep 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the shower because its handicapped accessible water got all over the floor. No information about TV channels and menus if you wanted room service. Saw something before checkout about scanning a Code to get info on services. DUMB DUMB DUMB. Not everyone uses their phones for EVERYTHING.
Stayed 1 night in Sep 2025

8/10 Good

Peter

Stayed 1 night in Sep 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Erika

Stayed 1 night in Sep 2025

2/10 Terrible

Arhama

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance walked into my room unannounced and when I complained to the staff they were defending the guy that walked into my room instead of hearing out my concerns. Wouldn’t recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pierre

Stayed 1 night in Sep 2025

10/10 Excellent

Jean R

Travelled with family
Liked: Amenities, property conditions & facilities
Super clean
Stayed 1 night in Jul 2025

10/10 Excellent

Jean R

Liked: Cleanliness, amenities
Everything excellent
Stayed 1 night in Sep 2025

6/10 Okay

Jenette, Rockwall

Stayed 4 nights in Sep 2025

6/10 Okay

Lisa P

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was nice. Front desk was extremely helpful. Housekeeping really needs work. I purchased a martini halfway in the week and the glass sat in our room until we left this morning. My husband dropped a piece of a French fry on the floor the first evening there and it was still in the room when we checked out this morning.
Stayed 8 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice main center areas
Stayed 1 night in Aug 2025

10/10 Excellent

osmaylin

Stayed 4 nights in Aug 2025

6/10 Okay

Robert

Stayed 1 night in Aug 2025

2/10 Terrible

shnior, university hts

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025