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Holiday Inn Express & Suites Hayward - Castro Valley by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Restaurant
Restaurant
Desk, laptop workspace, blackout curtains, soundproofing
Free daily buffet breakfast
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
25640 Mission Boulevard, Hayward, CA, 94542
  • Place, California State University East Bay
    ‪10 min walk‬
  • Place, Alex Giualini Plaza Park
    ‪4 min drive‬
  • Place, Hayward City Hall
    ‪4 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room

Desk, laptop workspace, blackout curtains, soundproofing

Premium Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Hotel in Hayward with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers 85 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Holiday Inn Express & Suites Hayward - Castro Valley by IHG, you'll be within walking distance of California State University East Bay. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, laundry facilities, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • Just a 3-minute drive from California State University East Bay and a few minutes from Alex Giualini Plaza Park
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Hayward - Castro Valley by IHG also features coffee/tea in a common area and laundry facilities. Free self parking is available.

This Hayward hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 11 2025 to January 1 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites Hayward an IHG Hotel
Holiday Inn Express Suites Hayward Castro Valley
Holiday Inn Express Suites Hayward – Mission Foothills
Holiday Inn Express Suites Hayward Castro Valley by IHG

Holiday Inn Express & Suites Hayward - Castro Valley by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 114 out of 205 reviews
Rating 8 - Good. 37 out of 205 reviews
Rating 6 - Okay. 20 out of 205 reviews
Rating 4 - Poor. 14 out of 205 reviews
Rating 2 - Terrible. 20 out of 205 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tia

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
No idea what this was, but was grossed out the whole time after.
Stayed 1 night in Sep 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Khalilullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gaganpreet

Stayed 1 night in Sep 2025

2/10 Terrible

Adrienne

Disliked: Staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

April

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This location is horrible! I was actually warned by another customer NOT to stay here while I was in line checking in. The young man at check in was sooo rude & said he had no idea how to check us in because we went through Expedia. He said he had no one else to help him. My check in took over 2 & a half hours. We were just sitting outside and then back in the lobby the whole time. There was a man in the parking lot trying to fight my friend & harassing us over a lighter. When we finally get the room, there is NO HOT water the WHOLE stay! And to top it off, there were ants in my room. It was the WORST hotel experience I’ve ever had! Never again!
Stayed 1 night in Aug 2025

6/10 Okay

Maria, Summerville

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
My room was not clean after a request was placed. No one at the front desk for almost one hour. Went to look for someone in the back and no one was responding and did not feel safe without anyone at the front desk.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome!
Stayed 3 nights in Sep 2025

10/10 Excellent

Delfino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem in Hayward

Very nice place and the staff was very kind and helpfull
Stayed 1 night in Sep 2025

2/10 Terrible

Suzette, La Habra

Stayed 2 nights in Sep 2025

10/10 Excellent

Lienatte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this property very safe for those traveling alone, and the staff was great 💕 I think I would stay there every visit
Stayed 3 nights in Aug 2025

10/10 Excellent

Alfred

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Priteshkumar

Disliked: Cleanliness, staff & service, property conditions & facilities
I had confirmed booking but dtill they denied room and told me they sold out for today and didn’t have room I don’t know hoe can you allocate room to others when you hv confirmed booking for guest and reaching out to him before allocating to someone else
Stayed 3 nights in Aug 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Paul

Stayed 3 nights in Aug 2025

2/10 Terrible

Dat

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
When we arrived close
Stayed 1 night in Aug 2025

6/10 Okay

Princess

Liked: Cleanliness, staff & service
Overall the staffing was really nice, the only thing I would change is that there was no hot water. I tried showering later on in the afternoon and there was none. Same thing the next morning.
Stayed 2 nights in Aug 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming. Rooms were nice and clean. Easy to uber around to restaurants.
Stayed 2 nights in Aug 2025

2/10 Terrible

Diana

Stayed 1 night in Aug 2025

2/10 Terrible

Kia Lee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had an system issue so they couldn't check us in at first and we were told to wait 30 minutes, which we were okay with, but soon enough it turned into 5 hours which resulted into us wanting a refund. When telling them, they didn't want to refund the money back, some lady told us she was going to help find available rooms by herself yet she didnt and stayed in the back. I just want to say, are they racist or not? Because me and my family are Asian and were the second ones there waiting list for our rooms, but out of everyone that were waiting and coming in they were all booked and have a room while my family and I were stuck in the lobby. All the people here were all colors of race and we were the only asians coming in. Worst experience here epscially since my family always book for Holiday Inns, had high expectation.the owner of Holidays inns need to know what happen to us tonight.
Stayed 1 night in Aug 2025

2/10 Terrible

Gregory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

KATHLEEN

Stayed 1 night in Aug 2025

10/10 Excellent

Julio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025