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Holiday Inn Express & Suites Hayward - Castro Valley by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Exterior
Restaurant
Free daily buffet breakfast
Restaurant
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
25640 Mission Boulevard, Hayward, CA, 94542
  • Place, California State University East Bay
    ‪10 min walk‬
  • Place, Alex Giualini Plaza Park
    ‪4 min drive‬
  • Place, Hayward City Hall
    ‪4 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room

Desk, laptop workspace, blackout curtains, soundproofing

Premium Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Hotel in Hayward with an indoor pool and free breakfast
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers 85 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Holiday Inn Express & Suites Hayward - Castro Valley by IHG, you'll be within walking distance of California State University East Bay. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, laundry facilities, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • Just a 3-minute drive from California State University East Bay and a few minutes from Alex Giualini Plaza Park
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Hayward - Castro Valley by IHG also features coffee/tea in a common area and laundry facilities. Free self parking is available.

This Hayward hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites Hayward an IHG Hotel
Holiday Inn Express Suites Hayward Castro Valley
Holiday Inn Express Suites Hayward – Mission Foothills
Holiday Inn Express Suites Hayward Castro Valley by IHG

Holiday Inn Express & Suites Hayward - Castro Valley by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 236 reviews
Rating 8 - Good. 39 out of 236 reviews
Rating 6 - Okay. 23 out of 236 reviews
Rating 4 - Poor. 15 out of 236 reviews
Rating 2 - Terrible. 25 out of 236 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Bernadette

Liked: Cleanliness, property conditions & facilities
The hotel is nee, still clean
Stayed 1 night in Oct 2025

4/10 Poor

Maria

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The water kept pressure was going low when a neighbor was in the shower. I was not given the room with walk in shower for handycap like I requested because he said I booked through third party. I almost fell because the tub was very greasy & slippery. I called him when I was in the room & he was very rude. I have never been mention about third party before.
Stayed 1 night in Nov 2025

10/10 Excellent

Bianqa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Ernesto

Stayed 2 nights in Oct 2025

10/10 Excellent

Guangxiang, Dublin

Liked: Cleanliness, amenities, property conditions & facilities
Front desk very nice
Stayed 1 night in Oct 2025

6/10 Okay

Keith

New hotel with a water pressure problem, my room 401 was fine but intermittent water pressure is no good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Monique

Stayed 1 night in Aug 2025

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and the staff was very professional.
Stayed 3 nights in Oct 2025

10/10 Excellent

STACY

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place, very clean and excellent service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best holiday inn express locations I’ve ever stayed at. The woman who serves breakfast is the absolute sweetest and we were crushed to find out she’s having health issues. The staff is top notch and very professional! Very friendly people. Extremely clean. Good little gym, but the pool was closed when we visited. The room is so cozy and comfortable. Well lit without being harsh. Really nice night time accent lights in the room. This room is better than some of the higher end properties I’ve stayed at. And free parking!
Stayed 4 nights in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service
It was a concurrent
Stayed 4 nights in Oct 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and quiet. Only negative was no mini store of snacks, food, and sundries.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great place
Stayed 1 night in Oct 2025

10/10 Excellent

sukhjinder, renton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Clean place
Stayed 1 night in Oct 2025

10/10 Excellent

georgina

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 3 nights in Oct 2025

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eva

Stayed 1 night in Sep 2025

10/10 Excellent

baltazar

Stayed 1 night in Jul 2025

8/10 Good

Thy

Stayed 1 night in Sep 2025

10/10 Excellent

Emarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Liked: Property conditions & facilities
Disliked: Cleanliness
2nd time I have stayed here. All I can say is the African American and what I believe is an Indian woman (both young) are completely horrible. First time I showed up I found the Indian woman’s attitude horrible and house keeping would knock at my door at 9am and 10am checking if I left (check out is 11am) so they should have waited. Second trip (most recent 9/25 - 9/27. I was greeted by an older woman and she was kind. When I got to my room it was clean (so I thought) but no toilet paper so I had to go down and get some. First day I saw some ants by the AC I ignored it because I wasn’t bad. Second day around 3pm I noticed there were so many more ants crawling on the walls on the AC and on the bathroom sink and walls. I went to complain and was told its a common issue they’re having right now and they send a dude with a raid bottle to my room (nothing bad about the guy I spoke with him and he was a nice man) I requested a room change as I was no longer comfortable and without even checking they said no and that they were full (hotel was dead and with about 8 cars
Stayed 2 nights in Sep 2025

10/10 Excellent

Miguel

Stayed 2 nights in Sep 2025

6/10 Okay

Tia

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
No idea what this was, but was grossed out the whole time after.
Stayed 1 night in Sep 2025