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Cielo Zapoteco Confort Suites

3.0 star property

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Photo gallery for Cielo Zapoteco Confort Suites

Design Room | Exterior
Exterior
Executive Quadruple Room
Reception
Premium Room | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Vicente Guerrero 516, Zona Feb 10 2015, Oaxaca, Oax., 68000
  • Zócalo Square
    ‪7 min walk‬
  • Santo Domingo Square
    ‪13 min walk‬
  • Church of Santo Domingo de Guzmán
    ‪13 min walk‬
  • Oaxaca Intl. (OAX)
    ‪18 min drive‬

Room options

View all photos for Exclusive Quadruple Room

Exclusive Quadruple Room

Exclusive Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Quadruple Room

Elite Quadruple Room

Elite Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Ensuite

Deluxe Room, 1 Double Bed, Ensuite

Deluxe Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Design Room

Design Room

Design Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Ensuite

Comfort Room, 1 Double Bed, Ensuite

Comfort Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

  • Sleeps 4
  • 2 Double Beds

About this property

Cielo Zapoteco Confort Suites

Hotel with a 24-hour front desk, a quick walk to Zócalo Square
This smoke-free hotel features a restaurant, a snack bar/deli, and a coffee shop/cafe. A manager's reception is free. Additionally, a 24-hour front desk, a communal living room, and a porter/bellhop are onsite.
Cielo Zapoteco Confort Suites offers 8 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. These individually decorated accommodations include desks and dining tables. Beds feature down comforters and premium bedding. 45-inch LCD televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

During your stay at Cielo Zapoteco Confort Suites, you're just a quick walk from Zócalo Square. Enjoy features like a free manager's reception, plus a restaurant and a coffee shop/cafe.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include a porter
  • Within a 10-minute walk of Zócalo Square and Benito Juarez Market
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A free manager's reception is offered daily. An airport shuttle (available 24 hours) is available for a fee. Cielo Zapoteco Confort Suites also features a porter, a communal living room, and local meal delivery service.

This 3-star Oaxaca hotel is smoke free.

The hotel hosts a free manager's reception daily.
Cielo Zapoteco Confort Suites has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Weekday cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 200 for adults and MXN 150 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Dining table
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • Area rugs in room
  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 850 (one-way), (from 1 to 12 years old)
  • Water fee: MXN 200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cielo Zapoteco Confort Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Cielo Zapoteco Confort Suites Hotel
Cielo Zapoteco Confort Suites Oaxaca
Cielo Zapoteco Confort Suites Hotel Oaxaca

Cielo Zapoteco Confort Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 92 reviews
Rating 8 - Good. 29 out of 92 reviews
Rating 6 - Okay. 10 out of 92 reviews
Rating 4 - Poor. 1 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 2 nights in Jan 2025

10/10 Excellent

arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente
Stayed 2 nights in Jan 2025

8/10 Good

J Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Was good, staff need to be warm a bit with tourists
Stayed 2 nights in Dec 2024

10/10 Excellent

Cristian

Stayed 1 night in Dec 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with decent amenities. Great location and the staff are very friendly and helpful.
Stayed 4 nights in Dec 2024

8/10 Good

Catherine

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. The owner/manager is very helpful and warmly welcoming all guests. The chef cooked fantastic breakfast for us each morning. The room we reserved called “Design” room with just full/queen bed and adequate lightings and the bathroom is spacious. The room is well maintained and clean. I would recommend this to anyone who’s coming to Oaxaca and the hotel is just short distance walk to the Centro. I feel safer walking on the streets in the evenings on way back to the room.
Stayed 4 nights in Dec 2024

4/10 Poor

KA HO KEVIN, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed in right away when arriving, even getting help with our bags. Everyone who works here is kind and helpful. The room was very nice and comfortable (great mattress) and the A/C worked wonderfully. We’d definitely stay again, thanks so much for your hospitality!
Stayed 4 nights in Nov 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, room comfort

OK stay

Great stay although there was a weird smell coming out of the drains in the bathroom. They fixed it but it came back, it seems to be an issue around Oaxaca, not particularly of the hotel. The water flow from the shower is very weak, if you have to wash your hair, that may take you a while. Other than that, comfortable stay.
Stayed 5 nights in Oct 2024

8/10 Good

Esther

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This suite looks exactly like the photos, but without a window (except a tiny one in the bathroom for air flow). It is clean and tidy, super convenient as a location (max 10 minutes walk to the public square). Another thing that might concern safety is there's a door and a gate (not really shown in the photos) for each room, the room door is not lockable, only the gate is. But you can easily put a hand through the gate to open the door, so if you are concerned with privacy and safety, this is not recommended. There's another main gate at the property, which is open during the day and close at night. The room is not sound-proof, you can easily hear staff cleaning at 11pm with the lights on if you stay on the ground floor, or people talking in the area just outside your room. The window blind does not offer complete privacy to my liking as you can see gaps from certain angle from the outside, which is the common area. I would not call them a hotel, as the amenities are limited and the communal area is just a space with free water and some cups and chairs. All in all, the staff are kind and nice, they offer recommendations and can arrange tours for you. However, they don't speak english as mentioned on the page description. The water pressure is weak in the shower, like the others said but it is common in Mexico.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The hotel employees were excellent and made us feel like family! The only downfall was the water pressure in the shower, but I was told that is expected in Mexico. Will definitely stay there again!
Stayed 7 nights in Sep 2024

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es muy bonita Frente a mi cuarto habia una luz muy fuerte que apagaban muy tarde y puede ser molesta
Stayed 4 nights in Nov 2024

10/10 Excellent

Breona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

xochitl

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Analaura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and helpful! We struggle with the hot water and that there was a little amount of water coming out from the shower but the staff was kind and moved us to another room while they fix the problem. They helped us order food too. I will stay there again!
Stayed 4 nights in Oct 2024

8/10 Good

Lucia

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Diana E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Aug 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property wasn't finished and i feel prices were too height for the conditions of the hotel I couldn't lock the door from inside The main door locking mechanism wasn't working and the security door lock can only be lock from outside . If the room locked from outside i was trap and in case of emergency or earthquake it was going to be impossible to exit . Drainage at shower was poor since water was going to opposite side of drainage . Large sliding doors did not have screen to prevent mosquitos to get inside the room
Stayed 7 nights in Jul 2024

6/10 Okay

Paola

El lugar es agradable, NO es un hotel, las puertas de las habitaciones son de vidrio y a las 7 am prenden la luz de los pasillos, igual cada que alguien llega en la noche. Desde las 7 am hay muchisimo ruido afuera de los cuartos, es muy difícil dormir. La limpieza no es terrible, pero tampoco buena, habia cabellos en nuestro baño cuandollegamos
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su personal es muy atento en todo momento Mis mejores experiencias al reservar un hotel
Stayed 4 nights in Jan 2025

6/10 Okay

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y seguro.
Stayed 1 night in Dec 2024