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Cielo Zapoteco Confort Suites

3.0 star property

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Photo gallery for Cielo Zapoteco Confort Suites

Executive Quadruple Room
Superior Room | Bathroom
Restaurant
Comfort Room, 1 Double Bed, Ensuite | Air conditioning
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Vicente Guerrero 516, Zona Feb 10 2015, Oaxaca, Oax., 68000
  • Place, Zócalo
    ‪7 min walk‬
  • Place, Oaxaca Cathedral
    ‪8 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪10 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Ensuite

Deluxe Room, 1 Double Bed, Ensuite

Deluxe Room, 1 Double Bed, Ensuite

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Design Room

Design Room

Design Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed, Ensuite

Comfort Room, 1 Double Bed, Ensuite

Comfort Room, 1 Double Bed, Ensuite

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Exclusive Quadruple Room

Exclusive Quadruple Room

Exclusive Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Elite Quadruple Room

Elite Quadruple Room

Elite Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium Room

Premium Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Cielo Zapoteco Confort Suites

This smoke-free hotel features a restaurant, a snack bar/deli, and a coffee shop/cafe. A manager's reception is free. Additionally, a 24-hour front desk, a communal living room, and a porter/bellhop are onsite.
Cielo Zapoteco Confort Suites offers 8 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. These individually decorated accommodations include desks and dining tables. Beds feature down comforters and premium bedding. 45-inch LCD televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

During your stay at Cielo Zapoteco Confort Suites, you're just a quick walk from Zócalo. Enjoy features like a free manager's reception, plus a restaurant and a coffee shop/cafe.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include a porter
  • Within a 10-minute walk of Zócalo and Benito Juarez Market
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A free manager's reception is offered daily. An airport shuttle (available 24 hours) is available for a fee. Cielo Zapoteco Confort Suites also features a porter, a communal living room, and local meal delivery service.

This 3-star Oaxaca hotel is smoke free.

The hotel hosts a free manager's reception daily.
Cielo Zapoteco Confort Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Weekday cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 200 for adults and MXN 150 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Dining table
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • Area rugs in room
  • No lift
  • Smooth flooring in room

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 850 (one-way), (from 1 to 12 years old)
  • Water fee: MXN 200 per day
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cielo Zapoteco Confort Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Cielo Zapoteco Confort Suites Hotel
Cielo Zapoteco Confort Suites Oaxaca
Cielo Zapoteco Confort Suites Hotel Oaxaca

Cielo Zapoteco Confort Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 261 reviews
Rating 8 - Good. 80 out of 261 reviews
Rating 6 - Okay. 26 out of 261 reviews
Rating 4 - Poor. 6 out of 261 reviews
Rating 2 - Terrible. 3 out of 261 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angie

Liked: Cleanliness
The staff is super nice, kind and friendly, the room are really spacious and the location is very close of the main square
Stayed 1 night in Mar 2026
Verified

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room in perfect locations closed to zocalo.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Arlette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was there was no hot water. Convenient location friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

luis

Liked: Staff & service, amenities, property conditions & facilities
AC very good
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, close to everything. Enjoyed the running hot water and AC in the room. Check in and out was easy, they’re willing to hold your luggage if leaving late or arriving early.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Wayes

Liked: Cleanliness, staff & service, amenities
Helpful staff. Good location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

TATSUHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWSOME.GREAT
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Ernesto

Disliked: Amenities
Great staff very helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again. Clean and comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved my stay, excellent location, the staff was so friendly and accommodating and available, the room was clean, good AC and hot water for the shower. I have zero complaints highly recommend for your stay in Oaxaca.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

karina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms were spacious compared to other hotels. Wish the beds were bigger but overall had a great experience.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly Awesome experience
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Clean and easy to locate with friendly staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Soraya

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, hot water worked. Super close to the main town square. Reception is super nice. The cleaning lady helped us get our laundry done for cheap too. Would definitely stay here again. It was totally a bargain.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Maira

Disliked: Amenities
Staff were very welcoming and helpful. The bedding, bath towels, and room weren’t as clean. There was a strong sewage smell coming from the bathroom. Poor ventilation but they do have reliable AC.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Christine

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very much a place where you don’t spend a lot of time at. The walls are very thin and you can hear every cough, dropped item, etc. it was annoying when you’re trying to sleep but people were conversing at night. WIFI was not good, and would only work for 1 minute before kicking you out. The blinds are very see through. I actually ended up using a blanket to cover the window so that no one could peak in. Water is hot. Overall, just ok and a place for me to sleep.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

arianita

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with decent amenities. Great location and the staff are very friendly and helpful.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Naokah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two-week stay at Cielo Zapoteco Hotel was absolutely incredible ✨, and we’re already planning our next trip there! 🇲🇽✈️ From the moment we arrived, the staff made us feel so welcome 🤗. They were genuinely kind, friendly, and always ready to help with anything we needed—it truly made our experience extra special 💛. The location couldn’t be better 📍—just a short walk to the Zócalo de Oaxaca, which made exploring the city so easy. The area felt very safe, and there are tons of shops 🛍️ and little spots to discover right outside your door. We loved being able to walk everywhere, including to the Mercado 20 de Noviembre and Mercado Benito Juárez—both about a 10–15 minute stroll 🕒. The hotel itself is charming and cozy 🏡, with only 8 rooms, which makes it feel peaceful and personal rather than crowded 🌿. Our room was always clean and comfortable 🛏️—exactly what you want after a day of exploring 🌞. Rooms also have air conditioning. The local people in Oaxaca are so welcoming and friendly 😊—it added so much to our overall experience 💫. We’re so glad we chose Cielo Zapoteco for our stay 🙌. Highly recommend to anyone visiting Oaxaca—you won’t be disappointed!
Stayed 13 nights in Mar 2026
Verified

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and clean hotel, I wanna come back here again actually!
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Erika

Liked: Staff & service
The room was nice and clean, double bed for 4 people.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

J Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Was good, staff need to be warm a bit with tourists
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The hotel employees were excellent and made us feel like family! The only downfall was the water pressure in the shower, but I was told that is expected in Mexico. Will definitely stay there again!
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy with the service, I would definitely go back!
Stayed 3 nights in Mar 2025