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Hotel Casa del Sótano

3.5 star property
VIP Access

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Photo gallery for Hotel Casa del Sótano

Rooftop terrace
Courtyard
Design Studio Suite, 1 Bedroom, Terrace, City View
Rooftop terrace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Santo Domingo Square
    ‪5 min walk‬
  • Auditorio Guelaguetza
    ‪7 min walk‬
  • Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Oaxaca Intl. (OAX)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa del Sótano

Adults-only inn with a fitness center and spa services
A restaurant, a fitness center, and spa services are available at this smoke-free inn. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with Netflix.

Bathrooms include showers and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the inn include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Casa del Sótano's great location gets high marks from our customers. During your stay, you're just a quick walk from Church of Santo Domingo de Guzmán. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Raíces Restaurante
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, a gift shop, and a terrace
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Santo Domingo Square and 6 minutes by foot from Oaxaca Ethnobotanical Garden
There's a restaurant on site. WiFi is free in public spaces. A fitness center, spa services, and a terrace are also featured at Hotel Casa del Sótano.

This 3.5-star Oaxaca inn is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 210 metres; reservations required
  • Offsite parking; reservations required

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Sótano

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa del Sótano.

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stormy

Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very unique building and quaint in side. Bathroom was very small and difficult to maneuver in but he bed was very nice. Great location
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property within walkable distance to many places. Restaurant and staff were very nice and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jorge, New Hartford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location( Centro Historico), service and lovely property. Nice views from restaurant and roof. Reasonable prices!
Stayed 4 nights in Mar 2025

10/10 Excellent

Tim

Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot in the city center

Cute hotel right in the city center. The courtyard and terrace are excellent spots for coffee or drinks. The room was spacious, with comfortable beds and nice bathrooms. We appreciated the a/c in the late afternoon before the night air cooled everything off. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the large king studio room. It was spacious and very well kept. The staff did a great job of keeping the premises clean. The front desk staff was kind and accommodating. We appreciated the security around having to ring the door for access to the hotel, ensuring that random people couldn't just come in.
Stayed 5 nights in Mar 2025

4/10 Poor

oscar

Travelled with group
I have stayed in Oaxaca a few times and this is the only place I did not like for a few things, the cleanliness could be better, the bath towels were pretty rough, the room needed a few air freshener, the bathroom sink needed deeper cleaning, you can barely see the staff.
Stayed 5 nights in Mar 2025

6/10 Okay

Leanne

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Decent central location but the rooms were nothing special.
Stayed 7 nights in Feb 2025

10/10 Excellent

Roxanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service staff. Location is close to everything and only a five minute walk to the Zocalo.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias por todo
Stayed 2 nights in Feb 2025

10/10 Excellent

Ingrid

Stayed 5 nights in Feb 2025

10/10 Excellent

Gaudencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property blocks away from historic town.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little property within walking distance of everything. Great staff. Ask for any non lowest floor room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing
Stayed 3 nights in Feb 2025

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities

Meh... Was ok.

Pretty good location, but they miss so many details. The desk staff, except for one wonderful young woman, was not particularly friendly or helpful. We kind of felt like we were bothering the guys. The restaurant was good, but closes at 4PM. There is nowhere to get ice on the property except the restaurant...and they charged us for 2 plastic cups of ice. Coffee too. We got 4 pods on the first day, but that's it. Bathroom had only one towel bar. Water pressure was super inconsistent. Our room had a kitchenette, but it was poorly stocked. No bowls for eating or mixing, no microwave, no kitchen towels. Beds were uncomfortable (to us, anyway). Very little decor. Place was big and roomie, but the walls were mostly bare except for one picture. All in all it was ok, but I expected more. Would not recommend.
Stayed 6 nights in Feb 2025

4/10 Poor

Shannon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We arrived about 6:30. We asked for a couple of restaurant suggestions and the front desk person was no help. Also, we had booked this place because of the jacuzzi and only on arrival found out it was only open until 7:00. So we had no benefit of that amenity. Quite disappointing!
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness
Very quiet and low key
Stayed 1 night in Feb 2025

8/10 Good

Carlos A., Berrine Springs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in good service.
Stayed 4 nights in Feb 2025

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was extremely nice and helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff. Beautiful property. Pleasant restaurant with good food.
Stayed 4 nights in Jan 2025

8/10 Good

Erasmo

Stayed 1 night in Jan 2025

10/10 Excellent

Alina

Liked: Cleanliness
Very courteous and friendly staff! Gracias!
Stayed 4 nights in Jan 2025

10/10 Excellent

Carlos Martín García

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho que estaba cerca del centro, lo rústico, y amable los empleados!
Stayed 3 nights in Jan 2025