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Hotel Casa del Sótano

3.5 star property
VIP Access

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Photo gallery for Hotel Casa del Sótano

Exterior
Panoramic Studio Suite, 1 Bedroom, Terrace, City View
A couple sitting by a pool with a cityscape and mountains in the background.
Gift shop
A courtyard with a tree, white flowers, and a fountain.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Place, Santo Domingo Square
    ‪3 min walk‬
  • Place, Oaxaca Cathedral
    ‪7 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Double Room

Family Double Room

Family Double Room

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Room

Traditional Room

Traditional Room

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Studio

Comfort Studio | Living room

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

A bedroom with a geometric-patterned headboard, a bed with a grey and white cover, and a small bedside table with a lamp.

Design Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View | View from room

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Casa del Sótano

A restaurant, a fitness center, and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Hotel Casa del Sótano offers 25 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with Netflix.

Bathrooms include showers. This Oaxaca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Casa del Sótano's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Raíces Restaurante
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, a gift shop, and a terrace
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute walk from Santo Domingo Square and 6 minutes by foot from Oaxaca Ethnobotanical Garden
There's a restaurant on site. WiFi is free in public spaces. A fitness center, spa services, and a terrace are also featured at Hotel Casa del Sótano.

This 3.5-star Oaxaca hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 210 metres; reservations required
  • Offsite parking; reservations required

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift
  • Tile flooring in room

More

  • Colonial architecture
  • Comprehensive food waste policy
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Sótano

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number SI
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa del Sótano.

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful architecture, comfortable and clean hotel.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Great place to stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was extremely clean and the location was perfect, staff were awesome
Stayed 7 nights in Jan 2026
Verified

8/10 Good

luis alberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mariano

Liked: Cleanliness, amenities, property conditions & facilities
The staff and location were great.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful, the rooms are clean Located in a nice area, police car constantly patrolling the are
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a few days. Super clean, with spacious rooms, and friendly staff. Very centric with major sights within 10 minutes walking including the Zocalo. Very safe too.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, staff were great, would return again!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Beautiful property very well located in the historic center of Oaxaca City. With a pleasant center garden, clean and joyful. The staff is very polite and helpful always with a smile. I had the suite in the top with direct access to the roof and jacuzzi
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in courteous staff and a great restaurant!
Stayed 1 night in Nov 2025
Verified

8/10 Good

IAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean , quiet room with strong air conditioning.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, comfortable beds, delicious foods, quiet despite central location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in walking distance of all the main attractions in the city center. The staff was awesome and very accommodating, we also loved the view from the rooftop hot tub and also enjoyed a session in the temazcal. Only down side is that most all rooms involve going up or down stairs (with your luggage). But we saw that as a minor concern compared to the positives.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was delicious, the staff was helpful, and the room was clean. The place is centrally located with restaurants very convenient. We walked everywhere!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jose Gabriel

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Eva

Ugly rooms food to expensive poor
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
The hotel was clean and the staff was very attentive and I felt safe. Also a great location.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

barbara

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really pretty, the position was convenient also, staff was really nice.y room was just a bit small and dark.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great views from the restaurant and jacuzzi deck. Room was comfortable and clean. Neat building.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean room. Nice staff great location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

UBALDO

Liked: Cleanliness, amenities, property conditions & facilities
We love this place, due to the location. The ambiance, the staff and the atmosphere. Everyone is very welcoming, friendly and courteous.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities
Very central and convenient with great staff! Recommended!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
The staff is attentive and the rooms are comfortable. I think it was a good deal in terms of value for money. The hotel is very well located. I would definetely stay here again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
The room was out of this world 🌎 amazing beautiful, the view stood out with great staff and cleanness. And Oaxaca is so amazing beautiful tourists place i recommend and especially this gorgeous hotel casa de sótano
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities
The room was spacious, clean and the entire hotel was as described in the pictures. We were upgraded to a room with a private terrace & infinity pool, with amazing views of the Santo Domingo church. The rooftop shared jacuzzi and sun deck were amazing as well. The front desk staff were amazing & helped us with directions, activities and booking ground transportation. The location was central and we felt safe walking everywhere. We would definitely stay here again.
Stayed 3 nights in Jan 2026