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Hotel Casa las Mercedes

Property class: 3

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Photo gallery for Hotel Casa las Mercedes

A covered outdoor area with multiple seating areas, potted plants, and umbrellas.
A hotel room with two beds, a sofa, a chair, a desk, and a door.
A hallway with a black gate, a wooden bench, and a colorful tapestry on the wall.
An interior space with a doorway leading to a street, a chair, a television, and a door with a sign.
A table set with various dishes including a plate of enchiladas, a glass of orange juice, and a bowl of soup.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Independencia #1206 Centro Historico, Oaxaca, OAX, 68000
  • Place, Church of Santo Domingo de Guzmán
    ‪8 min walk‬
  • Place, Oaxaca Cathedral
    ‪8 min walk‬
  • Place, Benito Juarez Market
    ‪10 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪21 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Two beds with headboards, a nightstand, a lamp, and a framed picture on the wall.

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, a door, and a framed picture on the wall.

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Double Beds

A hotel room with two beds, a sofa, a chair, a door, and a framed picture on the wall.

Family Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

Two single beds with headboards, a bedside table with a lamp, and a framed picture on the wall.

Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Double Beds

A hotel room with two beds, a sofa, a chair, a desk, and a door.

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a wardrobe, a framed picture on the wall, and a bedside table with a lamp.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A neatly made bed with a white duvet, a beige throw blanket, and a single beige pillow. There are two bedside tables with lamps on either side of the bed.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Casa las Mercedes

This smoke-free hotel features a restaurant, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Hotel Casa las Mercedes offers 17 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Plasma televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Casa las Mercedes. During your stay, you're just a quick walk from Zócalo. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at MECHE, a coffee shop that serves Mexican cuisine
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from Oaxaca Textile Museum and 9 minutes by foot from Oaxaca Cathedral
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. There's an onsite business center. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Casa las Mercedes.

This 3-star Oaxaca hotel is smoke free.

MECHE - This coffee shop specializes in Mexican cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 400 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • MECHE

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa las Mercedes

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 650 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1200 per vehicle (roundtrip, maximum occupancy 4)
  • Crib (infant bed) fee: MXN 650 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Casa las Mercedes offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL CASA LAS MERCEDES Oaxaca
CASA LAS MERCEDES Oaxaca
CASA LAS MERCEDES
HOTEL CASA LAS MERCEDES Hotel
HOTEL CASA LAS MERCEDES Oaxaca
HOTEL CASA LAS MERCEDES Hotel Oaxaca

Hotel Casa las Mercedes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 181 reviews
Rating 8 - Good. 55 out of 181 reviews
Rating 6 - Okay. 24 out of 181 reviews
Rating 4 - Poor. 8 out of 181 reviews
Rating 2 - Terrible. 5 out of 181 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

miguel a

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in town!!
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Julio Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, everything good
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff, comfort level.
Stayed 5 nights in Feb 2024
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, clean,
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
We loved this understated well appointed hotel. The rooms were clean and comfortable and the staff were very friendly. We would have like more towels.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, small hotel with a friendly staff. Excellent location. Away from the bustle of downtown, yet a short walk to the center. Would definitely go back.+
Stayed 9 nights in Feb 2024
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really pleasant and the rooms were beautiful. The rooftop bar was fabulous and Ernesto made incredible drinks from fresh juices and his family’s local mezcal. He was the best bartender and the setting was really lovely.
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, and no distance from anywhere in Centro on foot. Comfy bed, good shower, and daily room service. Roof terrace with good views to the northern hills and nearby buildings.
Stayed 7 nights in Dec 2022
Verified review

4/10 Poor

Andres

Disliked: Cleanliness, amenities
Easy to get around.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. Hotel provides group or individual transportation to any tour destination at reasonable prices. Hotel is clean and quiet considering it is very well situated. Close to most areas to visit in town as well as places to eat including restaurant in hotel for breakfast or early lunch.
Stayed 15 nights in Mar 2024
Verified review

6/10 Okay

ximena

Liked: Cleanliness, property conditions & facilities
Staff was not helpful at all
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and so helpful . Brenda the evening concierge was especially helpful! Very accommodating. Would return again!❤️
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel and his staff were amazing!! Daniel was very accommodating and took the time to assist us and also give great dining recommendations
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Delfina

Liked: Cleanliness, amenities
Flor at the front desk was excellent at helping me with numerous things I requested from her. The junior suite was amazing and it accommodated three of us.
Verified review

8/10 Good

YUN-CHANG

Liked: Cleanliness, property conditions & facilities
Located at the edge of the historic center of Oaxaca yet still at a walkable distant, it’s a great place for staying. The facilities are not new but clean, classic and suit with the overall scene. Btw, great beds.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good beds

Hotel location was not far from square, great coffee and breakfast at Rustico restaurant very close to thr hotel, also awesome pizza. More noise than we like
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Filiberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were not confortable. Nice staff.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but comfortable. Very clean. All staff was friendly and helpful. Parking was a bit far from hotel.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel at the last minute. The staff was absolutely amazing and very accommodating. They all were very kind, helpful, patient and cheerful. We love our stay at Casa Las Mercedes. Thank you.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, helpful staff

Very helpful staff, great location. Convenient restaurant on premises and an excellent coffee shop across the street. Bed is hard, and it gets noisy at 7:00 a.m. when the kitchen staff starts talking loudly in the courtyard and the sound echoes off all the tile floors and walls. (Maybe the upper floor would be quieter.)
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.
Verified review

8/10 Good

Daykey

Liked: Cleanliness, staff & service, property conditions & facilities
The bartender made me some fantastic drinks for my nightcap.
Stayed 6 nights in Jul 2023
Verified review

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good - walking distance to main street and feels safe walking back at night. It has associated parking (not on premise though), but that is a huge benefit. Do not not all rooms have windows for fresh air (some are facing the lobby). Nice place and would consider re-booking
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Andres

Disliked: Cleanliness, amenities
Not very clean.
Stayed 1 night in May 2025