Along with a bar/lounge, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Casa Santo Tomás offers 12 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. This Oaxaca hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Santo Tomás. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas, plus a bar and concierge services.
Free WiFi
Enjoy drinks at the bar/lounge
Services include a concierge and tour or ticket assistance
Just a 4-minute walk from Church of Santo Domingo de Guzmán and 9 minutes by foot from Zócalo
Hotel Casa Santo Tomás offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.
Smoking is allowed in designated areas at this 3-star Oaxaca hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A bar/lounge
Conveniences
24-hour front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
No lift
More
Colonial architecture
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Free bottled water
More
Air conditioning
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Hotel Casa Santo Tomás Oaxaca
Casa Santo Tomás Oaxaca
Casa Santo Tomás
Hotel Casa Santo Tomás Hotel
Hotel Casa Santo Tomás Oaxaca
Hotel Casa Santo Tomás Hotel Oaxaca
Hotel Casa Santo Tomás Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Basic accommodation but very comfortable good bed, friendly staff, will probably go back
Jean Francois
Stayed 2 nights in Nov 2024
Verified
4/10 Poor
Joanne
10 Feb 2026
Disliked: Cleanliness, staff & service, amenities
Didnt like this place at all. Stayed at 3 other amazing hotels. Fresh paint to make it appear renovated. Cheap quality modern design. I’m blonde and black hairs on bed. Only garbage is a rusted flip top beside the toilet with a stuck lid so prop it open or get your hands messy amongst your used toilet paper waste. Sewer smell. No hot water. Toilet lid rests on your back. The continuous motion activated ding dong entrance bell drove me
Check in was prompt. The room was clean and provided the basics and the staff was friendly. There are many restaurants, coffee shops, bakeries, convenience stores within walking distance. I also could easily get to the plazas and mercados.
The hotel is suffering from significant maintenance issues.
We struggled with the plumbing throughout our visit: it took a very long time to get hot water in the shower, and the sink never got warm at all. More importantly, our toilet was leaking. When we reported it, the attempted fix was to shut off the water pipe entirely, leaving us unable to flush. Because the leak persisted, we had to move to a different room in the middle of the night.
The hotel needs a serious overhaul—from replacing oxidized trash bins and rotten wood under the sinks to fixing basic plumbing. Until these repairs are made, it’s hard to recommend a stay here.
Very friendly and helpful staff, specially the lady behind the front desk… We actually came early morning thinking on leaving our luggage to go have breakfast planning on making time for the room to be ready but they actually gave us the courtesy to checking in as soon as we arrived to the hotel ( 10:00 am ) that for us was very nice specially after 6 hours flitting.
Very nice Hotel!!
Location, location, location. It is super close to everything you need or want to see in Oaxaca. The best restaurants/bars in Oaxaca are no more than a 5-20 minute walk.
Nice small hotel. Middle of everything. Breakfast restaurant and evening nice Mazcal bar. Only thing BAD very low shower water pressure and weak WIFI signal. Staff ladies, friendly.
It was close enough to everything but far enough to get some quiet sleep. The hotel is better in person than the pictures. Everything was clean daily. Would go back anytime stayed for 6 nights very reasonable
Excellent location and service, easy to find the hotel and it’s actually top value for money. A special mention to Alma the manager, she is outstanding and very helpful. All the staff are very friendly. I would recommend this hotel for the stay in Oaxaca. I booked 3 nights and stayed 9.
This is a great place to stay—clean, accessible, affordable, and in the heart of everything.
They should invest in additional WiFi routers so guests can use in their rooms.
Carlos was so helpful, nice, and attentive 🌟🌟🌟
Great location as it was very close to the city center so restaurants, bars, stores were easily accessible. Rooms were great, along with staff, I only dinged the score a little as we were without water for a few hours.
Other than that, I would highly recommend this hotel!
Daisy
Stayed 3 nights in Nov 2023
Verified
8/10 Good
Joseline
16 Jul 2024
The hotel looks great on the inside and very safe, the walls are very thin so there is so much noise throughout the night. It would be great is there was some shelving in the bathroom and room.
This property is very cute and centrally located in downtown Oaxaca. Near many bars, restaurants, museums, cafes. The beds are phenomenal and the A/C is cold. The attached bar is AMAZING, a do not miss, and the restaurant is very good too. The service at this hotel is impeccable. As a solo female traveler, the single door knob lock was concerning, and I wish there was a safe.