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Ébano by PB

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Photo gallery for Ébano by PB

City view from property
Royal Suite, 1 King Bed with Sofa bed
Luxury Double Room, 1 King Bed
Premium bedding, down duvets, Tempur-Pedic beds, minibar
Massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Allende 208, Col. Centro, Oaxaca, OAX, 68000
  • Place, Santo Domingo Square
    ‪2 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪5 min walk‬
  • Place, Zócalo
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed with Sofa bed

Royal Suite, 1 King Bed with Sofa bed

Royal Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Suite, 1 King Bed

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed, City View

  • Sleeps 2

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Ébano by PB

Along with a restaurant, this hotel has a rooftop terrace and spa services. Free full breakfast and free WiFi in public areas are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Ébano by PB offers 8 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. 56-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

This Oaxaca hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Ébano by PB. During your stay, you're just a quick walk from Church of Santo Domingo de Guzmán. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from Santo Domingo Square and 3 minutes by foot from Museum of Oaxacan Culture
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A rooftop terrace, spa services, and a library are also featured at the historic Ébano by PB. A complete renovation of Ébano by PB was completed in October 2025.

Smoking is allowed in designated areas at this 4-star Oaxaca hotel.

Guests are served free full breakfast daily from 8:00 AM to 11:30 AM.
Ébano by PB has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:30 AM
  • A restaurant

Things to do

  • Books
  • Library

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1947
  • Designated smoking areas
  • Renovated entire property - October 2025

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 56-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ébano by PB

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number OVH200129 TB0

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Borghese

Palacio Borghese Hotel

Palacio Borghese Hotel Oaxaca

Palacio Borghese Oaxaca

Palacio Borghese

Palacio Borghese Oaxaca

Palacio Borghese Hotel Boutique

Palacio Borghese Hotel Boutique Adults Only

Palacio Borghese Hotel Boutique - Adults Only Hotel

Palacio Borghese Hotel Boutique - Adults Only Oaxaca

Palacio Borghese Hotel Boutique - Adults Only Hotel Oaxaca

Ébano by PB Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 396 out of 485 reviews
Rating 8 - Good. 49 out of 485 reviews
Rating 6 - Okay. 24 out of 485 reviews
Rating 4 - Poor. 7 out of 485 reviews
Rating 2 - Terrible. 9 out of 485 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Carlo and the entire staff were so friendly and helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The attentiveness of the staff was outstanding
Stayed 7 nights in Jan 2026

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
A fabulous charming boutique hotel in a great location! It was spotless, safe, inviting, and the staff on hand treated us like old friends. We received warmth, recommendations, and kindness! The daily breakfast was made to order and rivals any one of the best restaurants in town. We loved it !
Stayed 3 nights in Jan 2026

10/10 Excellent

Mia Geronimo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Ébano was wonderful. The hotel is centrally located, spotlessly clean, and full of charm. Most importantly, Charley, Don Carlos, and the rest of the staff were truly exceptional. They went out of their way to make us feel welcome, offer thoughtful recommendations, and ensure we were well taken care of throughout our stay. When my friend became ill, their genuine concern was especially touching—they even brought her tea and breakfast to the room. Their kindness made our first trip to Oaxaca truly memorable. I highly recommend staying here and will absolutely choose Ébano again on my next visit to Oaxaca.
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very comfortable and a short walk from the center of downtown. The staff were the most friendly and helpful with a shout out to Charley, Carlos, Jose and Firez. Breakfast was amazing with good variety.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ébano by PB is an awesome hotel. The architecture is beautiful with an inner courtyard. Excellent service from the staff, friendly and very helpful. The breakfast was very tasty; many options from which to choose. My faves were the teas, green juice, oatmeal with berries and scrambled eggs with chorizo ... all served at your table in that lovely courtyard. Our room was spacious, beautiful and the bathroom had a jetted tub and an excellent shower! Nice amenities, very clean and we felt very safe in the hotel and in Oaxaca. It's such a lovely city to visit. We highly recommend this hotel!!!
Stayed 6 nights in Dec 2025

2/10 Terrible

elba

Liked: Cleanliness
Stayed 4 nights in Dec 2025

8/10 Good

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely and the staff could not have been more helpful and gracious. I highly recommend.
My room
The courtyard
The entry
Stayed 7 nights in Nov 2025

10/10 Excellent

Leslie

Stayed 4 nights in Nov 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. The property had minor condition issues, but nothing major. The location is great, in the heart of everything.
Stayed 6 nights in Nov 2025

10/10 Excellent

Sahana

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very close to the center. Staff goes above and beyond to make sure you have an excellent experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, the AC worked great. All the staff was courteous and very attentive to our needs. We stayed out late and didn't wake up for breakfast on time. However, our stay was very pleasant and we would come back to this hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dietmar

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent, near the cathedral and where a lot of activity is. The room is very nice. The hotel is very quiet. The staff has been very helpful in finding activities and making reservations
Stayed 4 nights in Oct 2025

10/10 Excellent

Bruno

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fantastic historic place oozing with charm. Staff is wonderful, always courteous and willing to help. So great to get back from a long walk around town to a glass of fresh juice (agua). This is my second time in 2 years and I know that I will be back yet again
Stayed 3 nights in Nov 2025

6/10 Okay

Masoumeh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2025

4/10 Poor

Rosine

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff and location of the hotel were its best features; otherwise, the hotel has not been updated in a long time. The rooms are old and outdated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marisela

Stayed 6 nights in Sep 2025

10/10 Excellent

Miguel A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best service ever. All the hotel personnel was professional and excellent hostess.
Stayed 4 nights in Aug 2025

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Veronica

Stayed 5 nights in Jul 2025

10/10 Excellent

Ignacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location!
Stayed 6 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Great place very comfortable room and the location is perfect right by Santo Domingo and only minutes away from Zocola.
Stayed 7 nights in Jul 2025

10/10 Excellent

YDEY, ANAHEIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay in this hotel was amazing experience. Warm people, very helpful and friendly. Is so hard found place like this. High quality, really recommend this hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Carla, Rancho Santa Margarita

Stayed 3 nights in Jul 2025