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Suites Amanecer by Casa del Sótano

3.0 star property

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Courtyard
Design Suite, Balcony, City View | View from room
Outdoor spa tub
Courtyard
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
414b Calle de Tinoco y Palacios, Oaxaca, 68000
  • Place, Santo Domingo Square
    ‪3 min walk‬
  • Place, Zócalo
    ‪7 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪25 min drive‬

Room options

View all photos for Panoramic Suite, Balcony, City View

Panoramic Suite, Balcony, City View | Private spa tub

Panoramic Suite, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Suite, Balcony, City View

Design Suite, Balcony, City View

Design Suite, Balcony, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Suite, Balcony, City View

Comfort Suite, Balcony, City View

Comfort Suite, Balcony, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Studio Suite

Romantic Studio Suite | Living area

Romantic Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Suites Amanecer by Casa del Sótano

This smoke-free hotel features a restaurant, a health club, and a rooftop terrace. WiFi in public areas is free. Other amenities include spa services, concierge services, and a 24-hour front desk.
Suites Amanecer by Casa del Sótano offers 4 accommodations with complimentary bottled water and hair dryers. 40-inch Smart televisions come with digital channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Suites Amanecer by Casa del Sótano, you're just a quick walk from Zócalo. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • English breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Santo Domingo Square and 6 minutes by foot from Oaxaca Ethnobotanical Garden
  • Airport drop-off and bus station shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) and a bus station shuttle are available for a fee. A health club, a rooftop terrace, and spa services are also featured at Suites Amanecer by Casa del Sótano.

This 3-star Oaxaca hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 1:00 PM.
Raíces Terraza - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Bus station shuttle (surcharge)

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Terraza

Things to do

  • Health club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (90 centimetre high)
  • No lift
  • Well-lit path to entrance

More

  • At least 80% of food locally-sourced
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Amanecer by Casa del Sótano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 350 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Suites Amanecer by Casa del Sótano offers transfers from the bus station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Suites Amanecer By Casa Sotano
Suites Amanecer by Casa del Sótano Hotel
Suites Amanecer by Casa del Sótano Oaxaca
Suites Amanecer by Casa del Sótano Hotel Oaxaca

Suites Amanecer by Casa del Sótano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. The staff was super helpful. We will stay there again.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. Comfortable. Easy access to restaurants. Staff was wonderful.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing!! The people there were so friendly and helpful. The facility was super clean and most importantly, we felt safe. Ivonne was our personal favorite there. We are already planning to return next summer. We loved Oaxaca!
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

PEDRO

Liked: Cleanliness, amenities, property conditions & facilities
An excellent place to stay, close to everywhere. Magnificent service, highly recommended
Stayed 1 night in Mar 2025
Verified

8/10 Good

Michael Daniel

Liked: Amenities, property conditions & facilities
The room was lovely and very clean when we got there but housekeeping never came so we had to go to front desk to grab new towels etc Also, we stayed in the panoramic suite with the little pool. It would have been nice if they left any kind of information on how the jets worked and maybe a little net to clean the debris out. Mostly just leaves and what not from the surrounding trees.
Our little “pool��”
Outside of our room. All alone. Very quiet.
Outside of hotel.
Inside our room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Walking distance to restaurants and shopping. The staff is awesome! Fernando at the front desk was very helpful. He recommended restaurants and helped us reserve our taxis. Yvonne at the restaurant was very nice and pleasant to talk to in the mornings. We will definitely come back!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed 2 nights in two different rooms. Both were good experiences but I really recommend the Design Studio Suite. It had a plunger tub on the patio with an INCREDIBLE view of the city and the Santo Domingo Guzman. It is also located right beside the jacuzzi so I ran a cold bath on my patio and then would go back and forth between hot and cold. Very peaceful and quiet hotel, located near great dining options including some Michelin restaurants. The staff were very nice and helpful. You can WhatsApp them questions. Good wifi. Really recommend this place!
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Gena

Liked: Room comfort
Disliked: Staff & service

Room choice makes all the difference

We stayed in one of the property's premium suites, and it was by far the highlight of our visit. The room was spacious—larger than it appears in photos—with stunning wraparound views and a firm, comfortable bed. Unfortunately, the private outdoor bathtub was not well-maintained and felt too unclean to use. A few important notes: the suite opens directly onto a terrace, which requires guests to secure themselves inside with a padlock at night—a potential concern for those prioritizing safety. The room’s proximity to the hot tub is convenient and offers privacy at night, but like much of the property, it lacked cleanliness. We encountered bugs in the tub daily, and it didn’t appear to be regularly cleaned or maintained. The rest of the hotel left a lot to be desired. Restaurant and bar hours were extremely limited, spa services were hard to arrange (we couldn’t find anyone to assist), and staff presence was minimal. Beyond the front desk, hospitality was noticeably lacking. While our suite was a standout, it’s worth noting that another guest in our party stayed in a smaller room located in the basement—it was dark and far less appealing. Room choice here seems to make all the difference.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Rocina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy acogedora y limpia. Me gustó su hospitalidad y el personal del restaurante muy atento y la comida muy deliciosa. La seguridad que tienen para entrar al hotel me pareció excelente muy segura .
Stayed 2 nights in May 2025
Verified

8/10 Good

Javo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en lo general muy bonito, la habitación limpia y cómoda, el restaurante cerraba a las 3, aunque debo admitir que el sazón de las cocineras una delicia, excelente atención de Ivone en el restaurante, lo único malo era qué para comer y cenar tenias que salir si o si del hotel
Stayed 5 nights in May 2025
Verified

4/10 Poor

ROBERTO

Disliked: Amenities, property conditions & facilities
El vibe que transmiten en las fotos no es el real del hotel. En las fotos se transmite el ambiente de un hotel tipo boutique, con servicio de bar en jacuzzi, con una atmósfera más trendy y placentera. La realidad es que son suites con servicio de limpieza y restaurante - cafe con servicio hasta las 3:00 pm No hay servicio de cenas, tampoco de bar, y no existe el vibe del jacuzzi y onda trendy.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Saul martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy comodo, habitaciónes amplias y limpias. Ubicado en zona céntrica
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

antonio

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Renata

Stayed 2 nights in Feb 2025