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Comfort Suites Ocean City West

2.5 star property

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Photo gallery for Comfort Suites Ocean City West

Seasonal outdoor pool
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Seasonal outdoor pool
Lobby
Free continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12718 Ocean Gateway, Ocean City, MD, 21842
  • Place, Tanger Outlet Center
    ‪2 min walk‬
  • Place, Isle of Wight Bay
    ‪8 min walk‬
  • Place, Ocean City Harbor
    ‪17 min walk‬
  • Airport, Ocean City, MD (OCE-Ocean City Municipal)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,001 reviews
The price is €59
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express & Suites West Ocean City by IHG

About this property

Comfort Suites Ocean City West

Family-friendly hotel with free parking, near Ocean City Boardwalk
A fitness center, a snack bar/deli, and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities. Housekeeping is available on request.
Comfort Suites Ocean City West offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Comfort Suites Ocean City West gets good marks from our customers. During your stay, you're just a quick walk from Tanger Outlet Center. Free WiFi in public areas, free self parking, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Ocean City Boardwalk and a few minutes from Ocean City Beach
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Comfort Suites Ocean City West offers its guests a seasonal outdoor pool, a waterslide, and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

There's an onsite business center. A vending machine, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Comfort Suites Ocean City West. Self parking is free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1286
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 24 and close September 30.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Hotel Ocean City
Comfort Suites Ocean City
Ocean City Comfort Suites
Comfort Suites Ocean City Hotel Ocean City
Comfort Suites Ocean City Hotel
Comfort Suites
Comfort Suites Ocean City
Comfort Suites Ocean City West Hotel
Comfort Suites Ocean City West Ocean City
Comfort Suites Ocean City West Hotel Ocean City

Comfort Suites Ocean City West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ease of check in
Stayed 1 night in Nov 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Mildred

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the staff was very friendly and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Room was clean. Staff was very nice. Only negative was commotion outside of room at 1am from rowdy guest getting off elevator. Understandably that happens (we were first room off elevator). Otherwise would have been a perfect experience. Would definitely recommend and stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Gus

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

TAMIKA

Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We traveled with our dog and the hotel is very pet friendly. The room was nice & very clean! We had a wonderful experience & will definitely be coming back!!
Stayed 1 night in Oct 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good.
Stayed 1 night in Oct 2025

10/10 Excellent

Loretta

Liked: Cleanliness
We were able to walk to the ice cream shop. Check in person was able to give us two rooms close to each other.
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice
Stayed 2 nights in Oct 2025

6/10 Okay

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean along with the property. It is convenient to the boardwalk, shopping and restaurants.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sharkley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and accomaditing
Stayed 3 nights in Aug 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hallways and lobby appeared clean allowed early check in. Walked into our room and it smelled like a moldy basement. Thought it was just the ac unit but found mold all over the electrical cords behind the night stand. While looking for the source of the smell we also found dirty socks next to the bed. Every morning we were awakened by the sounds of the game room down the hall after a staff member thought it was a good idea to prop open the game room door. Pool was run down. Handicap lift had the motor wires cut, kids splash pad coned off and a random pipe taped to the ladder dumping water into the pool. Will not be returning to this place again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first time staying at the Comfort resort and I have to say that my husband and I were very pleased with the service, from the amazing staff, cleanliness and so polite and the smiles were endless. We will definitely be recommending this hotel to all. Thank you Comfort Resorts!
Stayed 3 nights in Oct 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will return soon!
Stayed 2 nights in Oct 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed, nice staff, reasonable price. I would stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Demarce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Andrew

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed September 11 through the 15th our dogs were infested with fleas and flea eggs by the time we left on Monday,, service animals went from car to room and outside of hotel rot use bathroom… This place is nasty and doesn’t care about your animals or children…. This place is DANGEROUS TO you your pets and children,, and the management doesn’t care….
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights, room was clean and comfortable. All the staff I encountered were friendly and attentive to needs. The daily breakfast was a good mix of your typical hot breakfast foods; sausage/eggs/pancakes/waffles/baked goods. Dining area was clean and well maintained. Whomever is in charge of the music played in the lobby was doing an excellent job - I enjoyed the tunes as I walked from my room to other areas in the hotel and car. The pool area was as advertised and even had a lift chair for wheelchair users to enjoy the pool! Unfortunately the weather had other plans during our stay and we did not get to enjoy this amity. I would recommend this hotel to anyone looking to stay down the ocean without breaking the bank on lodging.
Stayed 3 nights in Sep 2025