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"Spent 10 days here. Nice hotel. Own private beach and two pools - both of which were open for our whole holiday. One was open 24hrs a day which is a f ... " More
4 Jan 2019 by Velona W.
Dear Guest: Thank you for choosing our resort and for sharing the feedback on your experience. So sorry about the upset stomach but happy that our hotel nurse was on hand to assist in this regard. Each morning at 11 a.m. in the lobby, the entertainment team conducts orientation for all guests - this information is posted in the hotel's newsletter, The Jewel Times, which is placed in each guest's welcome package. This orientation takes the guest on a tour of all the activities that happen on the property, off property tours, restaurants, excursions, all in all, it speaks to everything that the guest wishes to know. It is very important that our guests are treated to the very best vacation experience and so we will continue to work diligently on all areas of our product and service to ensure that is a reality for all. Your patronage is appreciated, and we hope that you will give us another opportunity to be of service to you again in the future. Kind regards
7 Sep 2019 by Carol Davis
Dear Guest: Thank you for choosing our resort as your vacation destination. Your support is truly appreciated. We note your concerns and thank you for bringing the issues to our attention. We offer our sincere apologies for any inconvenience caused you as a result of the matters brought to our attention. We will use these comments to take corrective action. It was again our privilege to host you, and we hope to be given another opportunity to serve you again in the future. Best regards,
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Ocho Rios property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive offers 250 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Aquamarina Beach Grill – This restaurant is located on the beach. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Coral Cafe – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Moonstone by Dominic – This restaurant specialises in Italian cuisine and only serves dinner.
Platinum – Overlooking the garden, this fine-dining restaurant serves breakfast and dinner.
The Jade Samurai – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
A complimentary food shopping service is offered and 24-hour room service is available.
A private beach and 4 outdoor tennis courts are featured at the property. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Radiant Spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
